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La Quinta Inn & Suites Orem University Parkway

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La Quinta Inn & Suites Orem University Parkway
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358 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Roosevelt, Utah
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at this particular hotel about four or five years ago and they had done some remodeling since we were last there. It did not seem to be quite as clean as before and there wasn't a great selection for breakfast but it was OK. One thing that I wanted to mention so that hopefully this will not happen... More 

Helpful?
Thank Carrie A
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you for your comments about your recent stay. I am concerned to hear about the key card being able to access the incorrect room and appreciate you bringing this to our attention. This should not be happen as our keys can only be coded for one specific room at a time. I will look into this further to see... More 

1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel had wifi but soooo slow. Hotel needs some updating in rooms especially the bathroom. Lobby is beautiful so it is deceiving. AC was intermittent. Breakfast did not meet LQ standards. Disappointed with our stat here.

Helpful?
Thank Victoria C
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

I am sorry to hear you did not enjoy your stay and appreciate you sharing your comments. I will have our maintenance staff check the routers for our WiFi as this is the first we have heard of any connection or speed issues. Having a beautiful entrance and lobby area really allows you to get a great feel for a... More 

Travelers are raving about these Orem hotels

Gilbert, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

We have stayed at this property for several years. On our most recent stay we found that the property is showing signs of its age. We were told that a renovation is planned to begin in November 2016 and conclude around April 2017. The most distressing part of our experience was that the staff seemed to lack proper training. Our... More 

Review collected in partnership with La Quinta

Helpful?
Thank Richard D
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you for sharing your thoughts about your recent stay. You should always feel confident you are not only receiving a clean room at check-in, but that it is also being refreshed for you daily. I want to apologize that your room was missed for 2 days and I will be discussing this with our housekeeping staff so they are... More 

St. George, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed at all three LQs in Utah Valley over the years. This Univ Parkway location is not the cheapest, but the best value so we return often. The proximity to several good dining options adds to the value.

Review collected in partnership with La Quinta

Helpful?
Thank Karl A
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

We appreciate you sharing your wonderful comments and are glad to hear you enjoyed your stay once again! Thank you for sharing your thoughts and we look forward to seeing you again and again! More 

Salt Lake City, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 21, 2016

In your advertised non-smoking hotel, our room smelled heavily of smoke. How was this not caught by the service personnel at your hotel? Also, we did not get room service one day of our four-day stay by the staff. And a light was out over the make-up counter.

Review collected in partnership with La Quinta

Helpful?
Thank Warren W
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you so much for sharing your comments about your recent stay. We are definitely a 100% non-smoking hotel, although there are some guests who do not feel obligated to follow that policy. As you mentioned, our housekeeping staff should have noticed the smell and notified our maintenance team right away so we could perform a deep clean on the... More 

Dillon, United States
1 review
2 of 5 stars Reviewed August 16, 2016

This hotel has obviously been bought for a LaQuinta, but not renovated enough. the bathroom doors had no latch, the tub faucet leaked and there were beetles all over by the window and air conditioning unit. There was no one at the desk to check me out the next morning, either.

Review collected in partnership with La Quinta

Helpful?
Thank Theresa F
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you for your feedback from your recent stay. Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest and I want to apologize we were unable to do so for you. We have been unfortunate to have issues this year with Box Elder bugs due to the... More 

1 review
3 of 5 stars Reviewed August 10, 2016 via mobile

Rates were high because of a conference in nearby salt lake city. Breakfast was ok. Room was spacious and the beds comfortable and seemed clean except for bugs on the windowsill. Overall the interior looked a bit worn. Very close to a walmart, mcdonalds and other shopping. Closest hotel to utah valley university

Helpful?
Thank Hotfarmor
Baltimore, Maryland
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 5, 2016 via mobile

We are on vacation and was passing through. We decide to make a stop midway to our next destination. So glad that we found this place. It was so easy to reserve a room online. Booked a room and check in was friendly/professional. I was super surprised when we got to our room on the 2nd floor. It was more... More 

Helpful?
Thank SLKain
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thanks for staying with us! Glad you enjoyed it see you soon. Chale' S. General Manager More 

Los Angeles, California
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed August 4, 2016 via mobile

Uncomfortable and dirty place. Let's start with the least of the problems: the pillows are flat, rock hard and smelly; the carpet was filthy and the room dirty and dusty; the bathroom has seen better days with saloon doors that don't offer any privacy as they don't lock. The public spaces are equally as unsightly and dirty and it seems... More 

Helpful?
Thank Mary P
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites... More 

St. George, United States
1 review
2 of 5 stars Reviewed August 2, 2016

Nice folks to work with, but the pillows were hard and uncomfortable and if you need a roll-away, just bring an air mattress...the mattress on the roll-away is wire and bars... Hotel is dated and ready for remodel.

Review collected in partnership with La Quinta

Helpful?
Thank Tammy Amy P
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. So sorry to hear that you didn't sleep comfortably on the roll away bed I will look into replacing the mattresses. Chale' S. General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Orem University Parkway

Address: 521 W University Pkwy, Orem, UT 84058-7379
Location: United States > Utah > Wasatch Range > Orem
Price Range: $87 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Orem University Parkway 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Orem University Parkway
La Quinta Inn & Suites Orem University Parkway Hotel Orem
La Quinta Orem
Orem La Quinta
La Quinta Inn & Suites Orem University Parkway Utah
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