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BEST WESTERN PLUS High Country Inn

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#4 of 22 Hotels in Ogden
Certificate of Excellence
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567 Reviews from our TripAdvisor Community

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Showing 557: English reviews
Meridian, Idaho
Reviewed 1 week ago NEWvia mobile

One of the prettier hotels I've seen. Room was warm and spacious to me. Staff was very nice. Comfy bed, good wifi. Beautiful view at sundown. Gorgeous mountains. Place filling up quickly. 24 hour juice, cappuccino, fruits, and lemon water.

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Helpful?
Thank Lisa E
Denver, Colorado
Reviewed 1 week ago

We booked our hotel room via the Best Western website. We booked a suite as we have a 4 month old puppy that we had with us. Upon check-in the front desk woman reprimanded us for not calling ahead, as animals are not allowed in the suites. The fix your website and don't reprimand your customers. The restaurant attached to...

Review collected in partnership with Best Western
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Helpful?
Thank John M
BestWesternHotels, Best Western at BEST WESTERN PLUS High Country Inn, responded to this review

Hi John, We are very sorry about your experience. We will address this issue with our staff as well as change the online verbiage. We really appreciate your input and hope you give us a chance to change your mind in the future. Best Western Hotels & Resorts

Federal Way, Washington
Reviewed 1 week ago

The room had no heat in there was no one there to fix it. I used points to pay for the room when I left after two hours they didn't know if they can refund my point. As an elite rewards member I was supposed to get a welcome kit and did not get it

Review collected in partnership with Best Western
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Helpful?
Thank Y933UJmichaelv
bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review

Dear Michael, I am so terribly sorry that you got a room where the heater was not working properly. It has been extremely cold out lately, and I am sure this was not comfortable. I have worked here for many years, and amazingly never had one of those units completely fail in the night. I will certainly refund all of...

Blackfoot
Reviewed 2 weeks ago

room smelt like smoke , fridge had order in it , toilet handle very loose flush handle , heater very noisy , shower stuck on shower head, tv guide does not match tv , rooms I have stayed in before also had trash on floor I had to pick up ,

Review collected in partnership with Best Western
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Helpful?
Thank Kenneth D
bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review

Dear Kenneth D, I just read through your posted response and I truly do apologize that you had issues in your room and it sounds like this was not the first time it had happened. We are currently working to implement some changes to our housekeeping program to insure a room is always cleaned properly before we rent it out....

Atlanta, Georgia
Reviewed 3 weeks ago

No Breakfast in the lobby but the staff is VERY quick to mention that your 100 feet away from Jeremiah's Restaurant and their wonderful breakfasts. Those wonderful breakfasts draw such a crowd that on Saturday and Sunday I had to compete with the restaurant patrons for hotel parking (argghhh). VERY cheap towels which a little fabric softener may help, the...

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Helpful?
Thank CdrSully
bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review

Dear CdrSully, On behalf of everyone here at the Best Western, I do apolgize for the problems that you experienced during your stay. Regarding the person knocking on the door early, we do our very best to wait until 9:00am before our houskeeping staff start to clean rooms. I do apologize if someone came to your room earlier than that....

Atlanta, Georgia
Reviewed 3 weeks ago

Every frigging morning at 8:00am the maid service knocks on your door to ask if you want housekeeping. When I asked if it was necessary to do this she said it was per management instructions. The water system really needs to be addressed, it goes from REALLY hot to cold while showering, the front desk claims that it was due...

Review collected in partnership with Best Western
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Helpful?
Thank O6479IOdaveh
bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review

Dear O6479IOdaveh, It sounds like you were in the same room as guest who traveler beware in the post. We have never had a policy of knocking on doors before 9:00am and I apologize that this was what happened during your stay. Dear CdrSully, On behalf of everyone here at the Best Western, I do apolgize for the problems that...

Portland, United States
Reviewed 4 weeks ago

This hotel is in disrepair and the staff are not friendly. No breakfast provided and the towels are poor quality. The rooms are too small and cramped. The rooms need to be updated desperately. When I checked and out the staff acted like I had bothered them. Just not a good hotel.

Review collected in partnership with Best Western
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Helpful?
Thank georgewZ1544IF
bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review

Dear George W., I was truly surprised and saddened to see your post. We are an older motel, it is true, but in the last year we have completely changed all of the furniture and flooring in our guest rooms as well as added an elevator to the property. We are in the process of completely remodeling our fitness room...

Delta, United States
Reviewed 4 weeks ago

We like this hotel for it's location and stay here often. Was disappointed that we were not told when we called to make the reservation that the fitness/spa are was under construction. We would have chosen a different BW to stay in.

Review collected in partnership with Best Western
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Helpful?
Thank Sherri G
bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review

Dear Sherri, I saw your post and I am very sorry that we did not do a better job of communicating to you that our fitness room was being remodeled. It was something that came about without a great deal of planning on our part as the spa had a leak that had gone down deep and done major damage...

Bountiful, Utah
Reviewed November 28, 2016

The check in staff at this location is lazy, slow, eats while checking in, and actually refused a diamond select member a water upon check in. She will not even stand to hand you your paper. You have to reach to her as she has her food speed all over the counter. The heaters are OLD and impossible to regulate....

Review collected in partnership with Best Western
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Helpful?
Thank Ronn G
bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review

Dear Ronn G., Please allow me to apolgize on behalf of our entire staff here at the property for the poor level of customer service that you received during your recent stay with us. It is completely unacceptable for a staff member to eat while checking a guest in, or to remain seated while helping a guest at any time....

Canada
Reviewed November 24, 2016

Good hotel for overnight after long day of driving. Rooms have been recently updated and there is still construction going on in the fitness center area. No breakfast included in the room rate. Skip the hotel restaurant next door for dinner - it was very disappointing!

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Helpful?
Thank Rach20Canada
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS High Country Inn

Address: 1335 W 12th St, Ogden, UT 84404-5417
Location: United States > Utah > Wasatch Range > Ogden
Price Range: $81 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS High Country Inn 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western High Country Hotel Ogden
Best Western Ogden
Country Inn Ogden
Ogden Best Western
Ogden Country Inn
BEST WESTERN PLUS High Country Inn Ogden, Utah
Hotel Style:
#5 Business Hotel in Ogden
#5 Family Hotel in Ogden
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS High Country Inn staff and other travelers.
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8 months ago

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Questions? Get answers from BEST WESTERN PLUS High Country Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The best room would be in another hotel.”
 of 5 bubbles CdrSully, 3 weeks ago | Read review
“stay away from the road and front entrance to the hotel (check in area)”
 of 5 bubbles m0nkman69, Nov 7, 2016 | Read review
“Don't leave without enjoying the koi pond!!”
 of 5 bubbles BucketListRebel, Nov 5, 2016 | Read review
“Choose another hotel”
 of 5 bubbles TallDogs, Oct 23, 2016 | Read review
“Rooms on the main floor near the office are quieter than those on the other wing.”
 of 5 bubbles qualchan, Sep 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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