All we wanted was to get a restful nights sleep, while on the road. The room seemed cleanish, however there are scuffs and strange mystery stains on the walls, a toilet seat hanging off to the side attached by only one hinge, and holes in the walls and wall texture where there must have been something hanging at some point. The beds were clean and comfortable and the front desk attendant was kind courteous and helpful. She did her very best to help resolve the issue of our neighbor who apparently was VERY hard of hearing as well as “unable to understand” how to operate the tv remote🤦♀️. She went out of her way to help us to resolve the issue by assisting the neighbor in the operation of the remote control of the TV.
Room was OK, everything worked but the hallways and stairwells were dirty. Quiet stay, convenient to the Interstate, plenty of restaurants nearby - very mediocre staff. Not especially helpful when I asked a few questions about the area. Probably would not stay here again - it was over-priced for what it was. There are better, less expensive places nearby.
Should have taken it as a sign when the person taking my reservation over the phone couldn’t speak good English and therefore I had no reservation when I arrived, but that’s nothing compared to the long hair strands found in our bed, like maybe 10😳, obviously they forgot to change the sheets!! And did I mention the hair ball that we stepped on, dirty toilet and the bathroom smell?! If it hadn’t been so late and we weren’t so tired I would’ve demanded my money back and gone elsewhere! So happy the lady at the front desk gave me a 10% discount because of the reservation screw up and before we saw the room, that was the ONLY good thing that we experienced. I would say this place needs new management and people who don’t mind doing their job correctly and fast or shut it down!
Rude old lady at front desk! Had sun Flow seeds that someone spit into the A/C - Heater unit that was not cleaned out. The A/C- Heater unit blew bugs,dust and who knows what all over the bed by the window and A/C unit. Shower sucked almost slipped and fell in the shower water was difficult to get to temp. And the room supposably was newly remodeled but the condition says otherwise... Neither I nor my family will ever stay at this location again. I've stayed in motel 6's better than this for $40 cheeper. I suggest finding a different location to stay... I'm very displeased with the condition of the room and the manner in which my family was treated by the old hag at the front desk... I'd rate this place -10.
We booked this hotel based on location and they are pet friendly. If we hadn’t been so tired from traveling all day, we would have left and my husband is generally okay with anything. The room smelled very strongly of disinfectant, was so dark that we could hardly read after dark, and was just run- down. Our television didn’t get sound on some stations and the desk clerk told me to call Comcast when I told him about it. And, whatever you do, don’t drink the lemon water in the lobby...it was not identifiable. I had expected better from this brand.