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Quality Inn & Suites

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108 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Sacramento, California
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Horrible experience. We told them we had a pet and asked for a first floor and when we got there they had reserved a room on the third floor for us. I asked for a first floor and told there weren't any clean, even though we arrived at 2:30 PM and they have a 3:00 PM check in. The front... More 

Helpful?
Thank douglasgibsonjr
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here. Hair in the bath tub, rotten food in the fridge, the people up stairs were running back forth all night. Beds were comfy, Interior design was beautiful. This hotel would've been excellent if they were more clean.!

Helpful?
Thank Anonymous 11332
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I checked out the hotel and left behind a pair of diamond earrings, which I hid on a night lamp. Yup! Don't know wth made me do that! Too far to turn around, so I called back to talked to a man named Mr. Khan, and begged him for help. No one check in the room at that time yet,... More 

Helpful?
Thank Charlie Z
Benson AZ
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Problems started with our reservation. Booked two night but after check in discovered they only had us for one. When we inquired we were told we could only get one night because they had just booked the next night for a tour group. Mistake or intentional, to accommodate the group, I don't know, but I do know that there wasn't... More 

Helpful?
Thank PizzaguyBensonAZ
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After our flight was cancelled, our airline somehow chose this hotel to put us up for the night. I already wrote the airline to say shame on them for choosing such a dingy, dirty location. The hotel is in complete disarray. Yes, they are under renovation but I have no idea how they are going about the remodel. The areas... More 

Helpful?
Thank Grace827
Aberdeen, Idaho
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The pool and Jacuzzi were nice. I forgot a package of toys that wa my daughters in the room after we checked out. When I got home I called them and they sent it to me UPS. Which was very nice. The breakfast was better than average and enjoyable. The rooms were clean and quiet. They are doing some updating... More 

Helpful?
Thank John G
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We had made a reservation at this Quality Inn and arrived about 8:00 one evening after a very long day of driving. The receptionist, Donna, barely acknowledged us when we walked in. When she finally did, it was to inform us that they had overbooked and were moving us to another motel. We understand that these things happen and have... More 

Helpful?
Thank Bobbe W
Le Mars
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 25, 2016

The hotel was under some construction, which meant a lot of materials laying around, but our room, the pool, and breakfast area were all fine, and clean. The front desk staff was fine, and the location was convenient. We were able to change our reservation for the second night without difficulty and no additional fee.

Helpful?
Thank Ann P
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 18, 2016

Motel was under remodel...room had unfinished paint behind bed, window was water damaged...couldn't see through one side, air conditioner/heater was noisy. The soap smelled old, but beds were clean and comfortable, plenty of pillows and 1 extra blanket. The pool area was out of towels, not inviting area, looked like a storage area, people smoking on porch didn't seem to... More 

Helpful?
1 Thank Nancy E
Faith, North Carolina, United States
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed June 12, 2016 via mobile

I stayed for 10 nights at this hotel and was extremely pleased with my stay. The Soni family who own the place are lovely people and went out of their way to make sure everything was fine. They are undergoing renovations and the area with the bed has been upgraded. The bedding was lovely and the room came with a... More 

Helpful?
Thank Judi B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn & Suites

Address: 440 W 5300 S, Murray, UT 84123-5600 (Formerly The Pavilion Inn)
Location: United States > Utah > Wasatch Range > Murray
Price Range: $59 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
The Pavilion Hotel
Quality Inn & Suites Murray, Utah
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