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Quality Inn & Suites

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440 West 5300 South, Murray, UT 84123 (Formerly The Pavilion Inn)
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103 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Aberdeen, Idaho
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The pool and Jacuzzi were nice. I forgot a package of toys that wa my daughters in the room after we checked out. When I got home I called them and they sent it to me UPS. Which was very nice. The breakfast was better than average and enjoyable. The rooms were clean and quiet. They are doing some updating... More 

Helpful?
Thank John G
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

We had made a reservation at this Quality Inn and arrived about 8:00 one evening after a very long day of driving. The receptionist, Donna, barely acknowledged us when we walked in. When she finally did, it was to inform us that they had overbooked and were moving us to another motel. We understand that these things happen and have... More 

Helpful?
Thank Bobbe W
Le Mars
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was under some construction, which meant a lot of materials laying around, but our room, the pool, and breakfast area were all fine, and clean. The front desk staff was fine, and the location was convenient. We were able to change our reservation for the second night without difficulty and no additional fee.

Helpful?
Thank Ann P
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 18, 2016

Motel was under remodel...room had unfinished paint behind bed, window was water damaged...couldn't see through one side, air conditioner/heater was noisy. The soap smelled old, but beds were clean and comfortable, plenty of pillows and 1 extra blanket. The pool area was out of towels, not inviting area, looked like a storage area, people smoking on porch didn't seem to... More 

Helpful?
1 Thank Nancy E
Faith, North Carolina, United States
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed June 12, 2016 via mobile

I stayed for 10 nights at this hotel and was extremely pleased with my stay. The Soni family who own the place are lovely people and went out of their way to make sure everything was fine. They are undergoing renovations and the area with the bed has been upgraded. The bedding was lovely and the room came with a... More 

Helpful?
Thank Judi B
Goleta, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 24, 2016

had booked one night with my daughter on our way to Yellowstone on May 13th (go figure...) and upon check-in at around 815 pm they inform us that the room is almost ready, "just 2 more minutes". No problem, we can wait 2 minutes, after little more than 5 minutes we go to the room which still is being cleaned... More 

Helpful?
1 Thank knutteiamerika
San Diego, California, United States
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 18, 2016

My son and I stayed several on a skiing trip to Salt Lake City during spring break at the end of March 2016. We enjoyed the stay very much, the room had recently been refurbished including all new bedding and was almost luxurious. Everything was quiet comfortable and the room included a refrigerator, microwave, and flat screen TV. Absolutely no... More 

Helpful?
Thank John K
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 16, 2016 via mobile

This is the worst hotel I have ever stayed in. They were remodeling the hotel and the whole place was littered with broken furniture. The maid left my room unlocked and the door open on my second day there. They tracked debris into the room and didn't vaccuum nor did they make the beds or clean the room. The manager... More 

Helpful?
1 Thank Dee Dee A
Palatine, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 9, 2016

Comments :Note: this is a copy of a letter we sent to the CEO of Choice Hotels. Re: Complaint re Murray, UT Quality We stayed at this hotel the 1st weekend of April as our son and his wife live 5 minutes away. The room did not have a remote control, the heat did not work, and the internet could... More 

Helpful?
1 Thank blarrain02
Gillette, Wyoming
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 17, 2016

After reading some negative reviews, we had low expectations, but we needed a late night layover on our trip. The hotel was much better than expected. Although there are some worn features(carpet, armrest), it is clean and quiet. The room was spacious, climate control comfortable. There was a microwave and mini-refrigerator.The breakfast was much better than expected.

Helpful?
Thank Erik J
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn & Suites

Address: 440 West 5300 South, Murray, UT 84123 (Formerly The Pavilion Inn)
Location: United States > Utah > Wasatch Range > Murray
Price Range: $63 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
The Pavilion Hotel
Quality Inn & Suites Murray, Utah
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