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Residence Inn Salt Lake City Cottonwood

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Residence Inn Salt Lake City Cottonwood
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191 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is at a really nice location. Unfortunately, it is a little outdated. However, the staff keeps the hotel clean as much as possible. Renovation of the rooms and the suites is my recommendation.

Helpful?
Thank Dekameo
ResidenceInn-SLCTT, Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

Thank you for sharing your experience. We appreciate your feedback and will certainly pass it along to the appropriate departments. As you mentioned we are lucky to have beautiful views of the Wasatch Mountains that are so close to us in the east and the beautiful Salt Lake valley to the west. We are glad that you stayed with us! More 

Grand Cayman
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed with my family in a few rooms. Service was great and room was clean and comfortable. There was no ironing board in the room (but we had an iron), I didn't call to complain or ask for one but a bit inconvenient. The room was big and it was nice to have the separate living area., but room was... More 

Helpful?
Thank Dan A
ResidenceInn-SLCTT, Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

Thank you for giving us feedback about your stay. We will pass along your experience to the housekeeping department so they can make sure that each room is fully supplied. We are excited about our new breakfast offerings on the complimentary buffet and so are our guests! Thank you for recognizing our hardworking staff. They truly enjoy taking care of... More 

Medford, New Jersey
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

With larger, comfy rooms, heavenly mattresses, and mountain views, we had a great experience here. The continental breakfast was above average, the shuttle service was very helpful, and it was easy to navigate the floors. My only complaint is that the wifi in the room did not support all of our devices, which was difficult, but other than that, we... More 

Helpful?
Thank bhink0506
ResidenceInn-SLCTT, Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

We appreciate your kind words and are glad that you we could be your home base in Salt Lake City. We are lucky to have such a great location for our guests. We understand how important it is to have internet connection and will investigate what problem occured when you were here. Thank you for sharing your experience! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Plumbing issues (gurgling and dirty water filling the bathtub from the drain) woke up our kids, multiple toe nail clippings in the carpet when checked in, breakfast was not ready at the posted times two days in a row. When trying to access the breakfast room after the posted time for opening, an employee of the hotel gave us the... More 

Helpful?
Thank Bungerb
ResidenceInn-SLCTT, General Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

Thank you very much for sharing your experience with us. Please accept my sincere apologies for the problems you encountered while you were our guest. I deeply regret that we made such a poor impression on you and your family. I was disappointed to read that our breakfast service did not start on time and that the service provided by... More 

Level Contributor
20 reviews
4 hotel reviews
3 of 5 stars Reviewed July 20, 2016

Checkin was good with manager advising of choices of room location and the pros and cons of each. Room overall was clean except window sills and windows. The pool/hottub both needed some repair, no towels at pool one day, unsupervised kids in pool and hot tub. Room cards did not always function. The door knobs in the room had loose... More 

Helpful?
Thank Dave B
ResidenceInn-SLCTT, General Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

Thank you very much for taking time to share you experience at our hotel with us. Please accept my apologies for the problems you encountered in your room and at the pool. I have shared your comments regarding the windows & door hardware with our Operations Manager so they can be addressed immediately. Our breakfast buffet is very good and... More 

MA
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 8, 2016 via mobile

Great hotel conveniently located near Salt Lake ski areas. The Residence Inn is always a great choice for traveling with a family and this one doesn't disappoint. Generous sized suites are clean and the staff was extremely helpful and accommodating with requests for extra pillows and some changes in our schedule. Breakfast was great for the whole family with a... More 

Helpful?
Thank famroadtrip
ResidenceInn-SLCTT, Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

Thank you for staying with us! As you mentioned, the hotel is located at the base of the Wasatch Mountains, a quick fifteen miles away from not only skiing and snowboarding but hiking and alpine slide and other activities. We are glad that you were able to make use of the sport court, it's a great way to burn off... More 

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2016

this is not only the best Marriott Hotel but the best hotel I have ever stayed at. The team is extremely friendly and the hospitality wonderful. the pool and sitting areas are great for the happy hour and breakfast. I highly recommend this hotel.

Helpful?
Thank 689JoAnneA689
ResidenceInn-SLCTT, Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

We appreciate your high praise and thank you for taking the time to share your experiences. Each member of our hotel team takes pride in their work and we love to take care of our customers. As you mentioned, our courtyard and pool area are a great place to get away from the work day and relax. We look forward... More 

Vaxjo, Sweden
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed June 27, 2016

We visited this hotel twice in June 2016. We are five in the family and have one kid with wheelchair. The room was big and got two bathrooms and a nice kitchen. Pool area had wonderful views. A little better cleaning of the pool would be nice. Ordinary Mariott breakfast. We visited Snowbird and that just took about 30 minutes... More 

Helpful?
Thank Vaxjo1111
ResidenceInn-SLCTT, Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

Thank you for taking the time to share your experience with us. We are glad that you enjoyed your two bedroom suite and your stay at our hotel. We appreciate your feedback and have passed it along to the engineers. We are lucky to be located at the base of the beautiful Wasatch Mountains and our pool and courtyard have... More 

Seminole, Florida
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed June 9, 2016

The location was great; right off off I 215 at the mouth of Cottonwood Canyon. The hotel offers beautiful mountain or city views if you're on an upper floor. Breakfast was above average, but we were there 5 nights and it never changed. The breakfast staff was very friendly. Now, the Front Desk and Housekeeping was another story. Upon arriving... More 

Helpful?
1 Thank Pamela G
ResidenceInn-SLCTT, General Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

Thank you for taking the time to share your experience during your recent visit. Please accept our sincere apologies for the problems you experienced with getting your room cleaned and for the poor response to your concerns from a member of our management team. While we may experience missteps in our operation there is no excuse for any associate to... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed June 2, 2016 via mobile

I created a trip advisor account just to write a review for this hotel. After a long uncomfortable flight, my boyfriend and I were greeted with nothing but smiles here when we first checked in. I haven't been back to Utah since I was 14 and they were able to give us all the information we needed for buses, trains,... More 

Helpful?
Thank Natural20
ResidenceInn-SLCTT, Manager at Residence Inn Salt Lake City Cottonwood, responded to this review

Thank you so much for taking the time to let others know about your hotel stay. Your experience with Kelcey is the norm for her. She is truly a rockstar and we are lucky to have her at our front desk. Each person on our staff truly enjoys the hospitality industry and we work hard to take care of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Salt Lake City Cottonwood

Address: 6425 S 3000 E, Holladay, UT 84121-6955
Location: United States > Utah > Holladay
Price Range: $122 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salt Lake City Cottonwood 3*
Number of rooms: 144
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Also Known As:
Residence Inn Salt Lake City Cottonwood Hotel Salt Lake City
Salt Lake City Residence Inn
Residence Inn Salt Lake City Cottonwood Utah/Holladay
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