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Holiday Inn Express Heber City

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Holiday Inn Express Heber City
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161 Reviews from our TripAdvisor Community

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Showing 161: English reviews
1 review
2 of 5 stars Reviewed yesterday NEW

I arrived at the hotel very early. I realize it was way before their normal check-in time. I asked if I could sit in the lobby and do work while I waited for a room to become available. I've been sitting hear for hours and loads of people have been checking out of the hotel. I see and hear the... More 

Helpful?
Thank Jeff C
Roy, Utah
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great room, very clean, quiet and easy to park.. Staff was very nice and security visible in parking lot. Could get a last minute room and price was still reasonable. Plenty of seating in the breakfast area and breakfast staff was helpful and kept everything clean and full. Thank you!!!

Helpful?
Thank Samantha B
Talauna L, General Manager at Holiday Inn Express Heber City, responded to this review

Thank you so much for taking the time to write a review about the Holiday Inn Express Heber. It is always good to hear that our guest are having a great stay. I will be sure to pass along this review along to all staff. Thanks again. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at this Holiday Inn off and on throughout the last 7 years never to be disappointed. This last stay was very disappointing. Front desk not friendly and professionalism not there either. Definitely needs attention to cleaning up the place. Pool and spa area seem to be suffering the worst The breakfast attendant is the only one I would... More 

Helpful?
Thank Joon61
Talauna L, General Manager at Holiday Inn Express Heber City, responded to this review

I am truly sorry for your experience this time. It is not our standard of service. Please give us another try. We are in the process of getting ready to do a complete renovation. It will be complete with in the year. Thank you and again I am sorry for your stay. More 

Arlington, United States
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This location is very close to our family so we stay here often. The rooms are clean and the breakfast is very good. This time the front desk was not helpful when we had problems with the internet and with the phone in the room. They shrugged off wifi problems and gave us tech support number with long wait times.... More 

Helpful?
Thank Richard A
Talauna L, General Manager at Holiday Inn Express Heber City, responded to this review

I am so sorry you were not given the new password and were not made aware of the change. Thank you for taking the time to write a review and letting us know what we can do to make your stay better. More 

Utah
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 499 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

Stayed here for a night before going on a bike ride up Wolf Creek Pass. Rooms were quite large -- easily accommodating my bike and gear. Bed was comfortable and the room was clean. This is a good solid choice for a stay in Heber.

Helpful?
2 Thank pes7
Talauna L, General Manager at Holiday Inn Express Heber City, responded to this review

Thank you for taking the time to write a review for the Holiday Inn Express Heber. The staff is always happy to hear when a guest has enjoyed there stay. Hoping that you had a great ride. We look forward to seeing you again if you should ever make it to Heber again. More 

Bernardston, MA, USA
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 1, 2016

Good clean room with comfortable beds and plenty of light. Quiet hotel. Shower head was a little odd. Great breakfast and friendly staff. Friendly and inviting lobby. Great pool and hot tub area and a good fitness center. Close to shopping.

Helpful?
Thank Mammie3
Talauna L, General Manager at Holiday Inn Express Heber City, responded to this review

Thank you for taking a moment out of your day to write a review about the Holiday Inn Express Heber. Were truly glad that you enjoyed your stay with us and hope to see you again if you come back to Heber. More 

stansbury park, utah
Level Contributor
247 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
4 of 5 stars Reviewed May 31, 2016

I was a holiday weekend and staff was scrambling, but all were friendly and did a great job. Rooms were nice and clean. Pool and hot tub were clean and nicely temped. Free breakfast was the usual HIE fare, hot and well stocked even with the busy crowd. The only reason they don't get 5* is the free wifi was... More 

Helpful?
1 Thank kingofsling
Talauna L, Manager at Holiday Inn Express Heber City, responded to this review

Thank you so much for taking the time to write a review about the Holiday Inn Express Heber City, It is always good to hear when our guest have enjoyed there stays. I am sorry about the internet though. We are currently working on that and hope that next time you are in the area you come and stay with... More 

West Jordan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 30, 2016 via mobile

The service is horrible. The hotel is way understaffed but charge more than our hotel two nights ago. When we had issues with the front desk she refused to get her manager. She later explained she wasn't here and she didn't know when she would get back. A few hours later walking by the front desk she had shown up... More 

Helpful?
Thank Bret S
Talauna L, General Manager at Holiday Inn Express Heber City, responded to this review

On behalf of the team, I would like to extend my sincere apology for failing to meet your expectations. I can assure you we strive to provide each guest with the utmost guest services. We have been focusing our efforts on a number of areas and will continue to make steps to improve our property and the overall experience. I... More 

A TripAdvisor Member
2 of 5 stars Reviewed May 9, 2016 via mobile

HI is usually our go to hotel on family trips mainly due to their cleanliness and predictable amenities. This one in particular had moldy bread scraps in the corner and buckled carpet in the entryway. I haven't been been to another HI this dated and run down in the 6 yrs we've been staying with the chain. However, the service... More 

Helpful?
1 Thank A TripAdvisor Member
Talauna L, Manager at Holiday Inn Express Heber City, responded to this review

We are so happy to hear that our desk attendant was kind and welcoming! We do apologize for the room not meeting your expectations, we are going to be doing major renovations within the next year & we hope you choose to stay with us again! More 

Star, Idaho
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed May 7, 2016

We were in town on May 3, 2016 to look at real estate and stopped by to check on room rates. We had checked the internet site for this hotel and knew that rate, but the person at the desk said we could not have that rate and she wasn't sure what the rate would be since the computers were... More 

Helpful?
Thank Cheryl M
Talauna L, Manager at Holiday Inn Express Heber City, responded to this review

Dear Cheryl M, We are sorry to hear that our guest service did not exceed your expectations, especially because guest satisfaction is our number one priority! We hope that you give us another chance when staying here in Heber City, we strive to make sure every guest feels welcome and appreciated. Again, we apologize for not exceeding your expectations, we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Heber City is nestled in the heart of the Rocky Mountains, a great location just minutes from Salt Lake City and Park City. With its breathtaking views, it is the perfect choice for a couple s weekend getaway or a wide variety of family excursions! Wasatch County offers events including, Cowboy Poetry, Rodeos, Swiss Days and much more. The Sundance Film Festival, which is considered the premier US showcase for American and International Independent films, is located 15 minutes from Heber City. If you re looking for outdoor activities, you ll be surrounded by some of the greatest hiking and biking trails Heber Valley has to offer. Take in the beauty of the award winning golf courses; Wasatch Golf Course, Soldier Hollow and The Homestead. If water activities are on your agenda, you ll find what you re looking for at some of the greatest reservoirs in Utah including, Deer Creek Reservoir, Strawberry Reservoir and Jordanelle Reservoir. We are just a short drive to some of the greatest ski areas in Utah such as, Park City Mountain Resort, The Canyons, Deer Valley, Sundance and Soldier Hollow. Relax in our warm indoor pool & hot tub and Stay Smart with our complimentary breakfast buffet featuring hot cinnamon rolls and freshly brewed coffee. ... more   less 

Additional Information about Holiday Inn Express Heber City

Address: 1268 S Main St, Jct US-40 and US-189, Heber City, UT 84032-3755
Location: United States > Utah > Wasatch Range > Heber City
Price Range: $112 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Heber City 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express Heber City Hotel Heber City
Holiday Inn Heber City
Heber City Holiday Inn
Holiday Inn Express Heber City Utah
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