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Really disappointed with this hotel, staff never smiled, pool small, no where nice outside to sit. Room adequate. Area very tacky and touristy, nowhere nice to eat. Bryce Canyon itself is beautiful which made the contrast even striking.More
Response from rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand HotelResponded 3 days ago
Thank you for taking the time to comment on your recent stay. We will be using your review in our staff and management meetings in an effort to train and improve those things you have addressed here. I apologize for not make your stay mor...More
We stayed here because it is conveniently close to Bryce Canyon National Park.
We were fortunate enough to be upgraded to a suite. So happy to see that a suite here really is a suite (unlike some hotels that use the word suite incorrectly to...More
1 Thank Rosemary W
Response from rubysinn_management, Manager at Best Western Plus Bryce Canyon Grand HotelResponded March 6, 2018
Thank you for your wonderful review of our hotel. I am happy to hear that you enjoyed your stay with us. I will be sure to tell Aurora of your kind words. We want each of our staff to be helpful and friendly. Please tell...More
The hotel is good but maybe a little too busy. The rooms and hotels are clean and tidy, but breakfast (usually breakfast fare) is a little hectic to say the least. Leave it too late and you'll either miss breakfast all-together or end up eating...More
Bryce City does not have very many options in the way of both lodging and decent food. Just to give you an idea -- Subway had a LONG line in the early afternoon which shows how limited food options are in the area! Since Best...More
We stayed 1 night in the double suite. It was great for a family of 5. The kids loved the pool and the hot tub was great. We also did laundry and the facilities were nice. The breakfast on Saturday morning was a zoo but...More