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BEST WESTERN Inn by the Lake

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49 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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Galveston, United States
Reviewed December 19, 2016

Stopped here on travel and the hotel is great. Service was wonderful. And very convenient to everything in this area. I would definitely consider staying here again in the future. Best Western is so easy to deal with

Review collected in partnership with Best Western
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Helpful?
Thank Juan B
InnByTheLakeStaff, General Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for your recent stay at our property Best Western Inn By The Lake and review. Your review is very important to us, it helps us to improve and provide you and other guest an outstanding experience during your stay. Hope that you can visit us again soon to continue providing you great customer service. Thank you again, GM...

Pollock, United States
Reviewed September 18, 2016

had to move to another room after first night a/c failure ice machine broke day 2 parking limited for my boat trailer breakfast was good lots of road construction at entrance tolerable convenient to boat launch

Review collected in partnership with Best Western
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Helpful?
Thank Daniel J
InnByTheLakeStaff, General Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for your stay at Best Western Inn By The Lake and the review. Your review is very important it helps us to improve and better for you and other guest. Sorry for the inconvenience during your stay. We have made improvement to our property to better accommodate our guest. Hope that you can visit us again. Thank you,...

Reviewed September 11, 2016 via mobile

This is the first time I have been to Zapata and trip advisor said this was the #1 place to stay. Definitely must have been an off night for them. Room was spacious but when I walked in it had only been partially cleaned. There were head indentations on the pillow and trash left from the previous guest still littered...

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Helpful?
1Thank Chris C
InnByTheLakeStaff, General Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for your stay at our property Best Western Inn By The Lake. Your review is very important to us it helps us improve to provide you and other guests an outstanding customer service. Sorry for any inconvenience during your stay. Thank you, GM Yvonne Guerra

Oilton, United States
Reviewed September 6, 2016

I really liked the way it looked outside and inside the lobby smelled and looked very clean. Need to have that person working up front clean the rooms, or manage people cleaning....looked clean but didn't have that fresh cleaned smell. Beds weren't all too comfortable either, I've had better beds at other BESTWESTERNS don't know why this one was different....

Review collected in partnership with Best Western
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Helpful?
Thank Samuel H
InnByTheLakeStaff, General Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for you stay at Best Western Inn By The Lake and review for our property. Your feedback is very important. It helps us on how we can improve for you and other guests. Sorry for any inconvenience during your stay. Thank you, GM Yvonne Guerra

Reviewed September 4, 2016 via mobile

Very nice clean hotel, very roomy. It's has plenty of all the little extra stuff that I look for. The decor is very modern. Although it's right by 83, the highway, you'd couldn't hear the traffic at all, at least I didn't hear it. It was very nice and quiet. I recommend it to others.

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Helpful?
Thank Cecilia R
InnByTheLakeStaff, General Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for choosing Best Western Inn By The Lake and for your review. Your review helps us to deliver an outstanding customer service. We are glad that we were able to your expectations. Hope you can visit us and we can continue to provide you with the outstanding customer service. Thank you again, GM Yvonne Guerra

Laredo
Reviewed August 29, 2016

Being a Best Western I had really hoped to be very nice. The price was not cheap and not having coffee and warm water did not help. Breakfast was not too good being that it was supposed to be full breakfast.

Review collected in partnership with Best Western
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Helpful?
Thank Maria L
InnByTheLakeStaff, General Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for your review on your stay at Best Western Inn By The Lake. Your feedback helps us to improve and deliver you and other guests outstanding customer service. Sorry for any inconvenience during your stay. Hope that you can visit our property again. Thank you again, GM Yvonne Guerra

Balch Springs, Texas, USA
Reviewed August 13, 2016

Room was clean and bed was comfortable. Outside appearance is nice , My complaint is there was only mildly warm water for showers, only if you took them in the afternoon. Only one ice machine was working the week we were there. Be aware "by the Lake " means you are in dry dock, can not get to the lake...

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Helpful?
Thank Steven J
InnByTheLakeStaff, General Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for your feedback it's very important to us. By telling us what you liked and didn't like helps us on how we can improve. You are helping us to provide you and other guests in the future. Hope to see you soon in our property Best Western Inn By The Lake. Thank you again, GM Yvonne Guerra

Harper, United States
Reviewed June 13, 2016

I was pleased all the way around with our stay and the staff was excellent! I don't usually have 200 words or characters to say about anything but...I will make an exception in this case! The food for breakfast was excellent and the comfort of the Hotel is more than I expected. The view of your small town was perfect...

Review collected in partnership with Best Western
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Helpful?
Thank Blanca E. G
Prakash P, Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for staying at our property in Zapata, TX. Im happy to hear that you enjoyed your stay. Im also glad that you decided to make an exception and give us feedback. We hope to see you again in the future.

Zapata, United States
Reviewed June 9, 2016

Will more than likely stay for personal visits great service and the internet speed was great for the meeting I had to work on. Everything was clean and the bed was comfortable. I enjoyed my stay. Hope to visit soon

Review collected in partnership with Best Western
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Helpful?
1Thank Elise M
InnByTheLakeStaff, General Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for staying that our property Best Western Inn By The Lake. Your review is very important to us. By telling us what you liked about your stay and how we can improve, helps us to deliver outstanding customer service. We are glad that you enjoyed your stay. Hope you can visit us again. Thank you again, GM Yvonne...

Edinburg, Tx, United States
Reviewed May 2, 2016

The rooms need to be renovated and updated. Has poor AC that is against the wall that is temperature controlled and turns off and on costantly. Room is noisy that you can here outside and the next room. Poor lighting; fixtures need upgrading. The bathroom faucet only had hot water. Kitche appliances need upgrading. Refrigerator was not cool enough. TV...

Review collected in partnership with Best Western
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Helpful?
Thank Ernesto R
InnByTheLakeStaff, General Manager at BEST WESTERN Inn by the Lake, responded to this review

Thank you for staying at Best Western Inn By The Lake and the feedback. Your feedback is very important to us. It helps us to do any changes and updates that are needed. Hope that you can visit our property again soon. Thank you again, Yvonne Guerra

Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
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Dining (4)
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Pool/Beach Area (1)
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Bathroom (1)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms

Additional Information about BEST WESTERN Inn by the Lake

Address: 1896 S US Highway 83, Zapata, TX 78076
Location: United States > Texas > Zapata
Price Range: $87 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn by the Lake 2.5*
Number of rooms: 56
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Questions & Answers

Questions? Get answers from BEST WESTERN Inn by the Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“away from the main road best”
 of 5 bubbles lizziesbirds, Nov 18, 2014 | Read review
“Rooms on the south side have less road noise if you are a light sleeper.”
 of 5 bubbles D7052HVmichaelr, Dec 9, 2013 | Read review
“If you have pets request a room in the back they are smoking, but they are so clean and fresh you can't tell its a smoking room.”
 of 5 bubbles akernz, Mar 17, 2013 | Read review
“if coming here to fish ask for the rooms on the ends best for your boat.”
 of 5 bubbles DarleneH133, Feb 26, 2013 | Read review
“"Rooms on the back are bigger and closer to BBQ area"”
 of 5 bubbles 132magg, Nov 13, 2011 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question