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Sunset Harbor Resort

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Sunset Harbor Resort
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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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1 review
1 of 5 stars Reviewed 2 weeks ago

The first time we went to look at what we bought , with them showing us beautiful pictures at the time we got it,well was not what it was shown to be. The place is a pig pen. Fifty,carpet tearing dirty,hot tub had dried green stuff in it,the deck was falling apart, rotten, the the outside pool area was not... More 

Helpful?
Thank sharonPointBlank
Houston, Texas
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed July 19, 2016 via mobile

This place may have been nice 20 years ago but is extremely rundown now. The carpet was filthy. The jacuzzi tub did not work. Overall the place appeared VERY dirty. The bed was very uncomfortable with linens that did not fit. The tv was the smallest "box" style tv that I've ever seen and the remote did not work. Other... More 

Helpful?
Thank YIISD

Travelers are raving about these Willis hotels

Asheville, NC, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 10, 2016

The time share unit was totally unacceptable. Dingy and dirty. The carpet was dirtier than the one I have in the bed of my truck. It looked so bad that we did not even look at the rest of the unit. The young lady that showed us the unit came back with an upgrade option that we accepted. The staff... More 

Helpful?
1 Thank Tyrone E
Conroe, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 7, 2016

The boys and I had a blast staying here. We rented a one bedroom and there was plenty of room for playpens and the rooms were nice. They just renovated so everything is new, clean, and well kept. We had the bottom floor and I was so happy to see the balcony had a gate so my boys could not... More 

Helpful?
Thank CourtneyRussell2014
Columbia, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2016

We were relocated hear after I refused to stay another night at Fishermans Cove in WIllis. The staff here was great and the local fishing guide out of here, Carl from Wet Hook Guide Service, was awesome. The room was clean and very well appointed. There were a couple normal kitchen items that were not present but the staff had... More 

Helpful?
Thank Michael D
Joliet, Illinois
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed December 4, 2015

Bed bugs! Resort has bed bugs. When we reported them the manager Audrey put us out. Blamed us for bringing the bedbugs and gave us an hour to leave. Upon further investigation we found a YouTube video from June 2015 in the same room we were in with an infestation. Therefore this manger knew about previous incidents yet still acted... More 

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9 Thank Kirk C
Los Angeles, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 4, 2015

Based on our experience end of Aug 2015. The Bad stuff… Very strong Distinct smell in rooms Dirty all round Floors not cleaned efficiently Stains on walls, on towels and all around (on furniture, sinks etc) Stuff you touched would literally fall off or break (when u would shut/open the blinds they would fall off, u flushed the toilet, then... More 

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2 Thank cyptrip
Dallas, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 18, 2015

Close to the water. Staff was nice but there was only so much they could do with this rundown place. We stayed for a week and the room supply was very limited (in their rules they say only one day of supply is provided, that means toilet paper and trash bag, not even a soap). Room is clean, but cannot... More 

Helpful?
1 Thank Ivy L
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 25, 2015 via mobile

This hands down was the worst place I have ever stayed in. Bed bugs in several beds not just one, building is falling down-no joke, no pool or amenities. Leaky A/C. Staff was rude and not trained to handle issues. We ended up moving to another place after moving into 3 different rooms on this property. With a family of... More 

Helpful?
6 Thank Melanie N
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 2, 2015 via mobile

Worst vacation ever. No air, bugs and rat feces, dirty furniture, no pool, filthy elevator, unprofessional personnel, only 2 door keys (not the swipe card type), small 13"tv' with remotes you had to return back to the office on check out, flies inside unit when we got there, dirty grounds outside. So much more untold. Bad experience! Never again!

Helpful?
12 Thank PoogiewoogI
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access

Additional Information about Sunset Harbor Resort

Address: 7039 Kingston Cove Ln, Willis, TX 77318-9176
Location: United States > Texas > Willis
Price Range: $97 - $163 (Based on Average Rates for a Standard Room)
Number of rooms: 54
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Also Known As:
Sunset Harbor Hotel Willis
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