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BEST WESTERN Willis

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BEST WESTERN Willis
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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Level Contributor
5 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Check in was a mess and took about 20 minutes. Front desk clerk was on the phone with her manager when we arrived so we waited several minutes. Then she gave us a smoking room when we clearly reserved non-smoking. She said she didn't have another room but I pressed so she found one and couldn't move it in the... More 

Helpful?
Thank Coquette720
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2016 via mobile

Great hotel but needs a bigger parking lot. Loved the huge hot tub and super covetable bed. Friendly staff and helpful. We will be booking our next stay in Willis at the same hotel 🏨. 😁 HAPPY HAPPY!!!

Helpful?
1 Thank beabois
javed a, Manager at BEST WESTERN Willis, responded to this review

Dear Beabois, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Fort Worth, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 5, 2016 via mobile

First time staying here,it's quiet and not crowded far enough out of Houston to avoid all the traffic but close enough if you need to go there,rooms are nice and clean.if I'm in this part of Texas again I will stay here.

Helpful?
Thank Daniel P
javed a, Manager at BEST WESTERN Willis, responded to this review

Dear Danny, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

2 reviews
5 of 5 stars Reviewed July 31, 2016

my stay here at best western is good as always. im getting a good deal on rates. employees are very nice and helpful. the girls that work the front desk marlin and karina are very sweet and helpful... i have no complaints. i will be using and letting friends know. its a decent hotel to stay

Helpful?
Thank Cathy G
javed a, Manager at BEST WESTERN Willis, responded to this review

Dear Cathy G, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

1 review
5 of 5 stars Reviewed July 26, 2016 via mobile

It was a very beautiful and welcoming place. The staff are so helpful and caring that the assure that I enjoy my stay at BeSt Western. The breakfast has a variety of different things which is really nice. I would compare their breakfast to Mariott. There maintenance is very good and I would recommend this place to others as well.

Helpful?
Thank Shazia9
javed a, Manager at BEST WESTERN Willis, responded to this review

Dear Sazia, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Hilton Head, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 14, 2016

Older building but very clean and smelled nice. Everything in working order. There was a mini-fridge and a microwave. Continental breakfast was good. We asked for a room in the back away from the highway. It was very quiet.

Helpful?
Thank krisathhi
javed a, Manager at BEST WESTERN Willis, responded to this review

Dear Krisathhi, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Austin, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 13, 2016

Best Western Willis was a fine place to stay. We were in town for a party at a friend's lake house for which there were too many people for us to stay at their house. The hotel was easy to get to, the staff was kind, and all we really needed was a nice bed to sleep in. Plus the... More 

Helpful?
Thank Amanda R
javed a, Manager at BEST WESTERN Willis, responded to this review

Dear Amanda, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Athens, Texas
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2016

We went to Willis for a family gathering. Best Western was close and had a fair rate. The room was clean and fresh. The pool was perfect for a hot summer day after driving. The location is so convenient to stores, restaurants, and gas. We will definitely stay there again if we are in the area.

Helpful?
Thank malt1010
javed a, Manager at BEST WESTERN Willis, responded to this review

Dear Malt, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Austin, Texas
Level Contributor
19 reviews
4 hotel reviews
2 of 5 stars Reviewed July 11, 2016

A/C didn't seem to work properly - the room felt damp and never really cooled off properly. Bathtub DID NOT drain well at all. Only chose this hotel because there were very limited options in the vicinity.

Review collected in partnership with Best Western

Helpful?
Thank K H
javed a, Manager at BEST WESTERN Willis, responded to this review

Dear K H, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Travelers are raving about these Willis hotels

Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2016

This Best Western was located off highway 45 in Willis near Conroe. I stopped here for overnight stay while I was driving back to home. Nice location. Clean room and good service. Hot breakfast and coffee in the morning was nice.

Helpful?
1 Thank Steve W
javed a, Manager at BEST WESTERN Willis, responded to this review

Dear Steve, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about BEST WESTERN Willis

Address: 12323 I-45 North, Willis, TX 77318-8327
Location: United States > Texas > Willis
Price Range: $75 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Willis 2.5*
Number of rooms: 48
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Also Known As:
Willis Best Western
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