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Comfort Inn

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286 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Azle, Texas
Reviewed 3 days ago NEW

When we checked in, we were assisted by a bald middle eastern man. Upon entering our room, I immediately noticed there was no refrigerator or microwave. I went to the desk and informed him of the lack of a refrig or microwave and was informed that the room NEVER had one in it but due to remodeling, it will have...

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Helpful?
Thank mikey76020
Colorado Springs, Colorado
Reviewed 3 days ago NEW

We stayed on two separate days in Feb. Once on our way to Galveston and again on the way back. The staff was very friendly and helpful. The breakfast was excellent. The only reason I didn't give it a 5. Is that they are in the middle of a remodel. Great choice

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Helpful?
Thank lanzone782
Harry P, General Manager at Comfort Inn, responded to this review

Thank you for your feedback and acknowledgment of our efforts to meet your needs as a guest in our hotel. Your comments have been shared with management. As you noticed, we are in the process of renovating the hotel. New draperies, carpet as well as bedding replacement constitute part of the renovations currently under way. We are adding a new...

Happy Jack
Reviewed 2 weeks ago

It was getting late and we decided to stop at this hotel to stay. Got one of the last rooms. Front desk receptionist was very friendly. Acknowledged us as Gold members; was very friendly; suggested a room that would be quieter, as there were a lot of oil workers staying there and would be getting up pretty early. All of...

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Thank Raymond W
Harry P, General Manager at Comfort Inn, responded to this review

Thank you for your feedback and acknowledgment of our efforts to meet your needs as a guest in our hotel. Your comments have been shared with management. As you might have noticed, we are in the process of renovating the hotel. New draperies, carpet as well as bedding replacement constitute part of the renovations currently under way. We are adding...

Reviewed 3 weeks ago via mobile

I would rather give this hotel a 4.5 but that choice is not available! The staff is awesome and the room was clean and comfortable. The only reason I couldn't say "perfect " is because there was not stopper for the bathtub ( but we carry an extra one)!

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Helpful?
Thank John B
Harry P, General Manager at Comfort Inn, responded to this review

Thank you for your feedback and acknowledgment of our efforts to meet the needs and expectations of our guests. Your comments have been shared with management. As you might have noticed, we are in the process of renovating the hotel. We are adding a new breakfast room as well as a fitness room to accompany our seasonal pool. Renovations are...

Red Oak, Texas
Reviewed January 19, 2017

The staff was very nice. The hotel is very dated. Low ceilings. Small rooms. Painted but not well painted. Room had old odor. They are renovating...the new carpet smelled and you could not open the windows for the vapors to escape. The refrigerator did not work. The mattress was one of the worse I have slept on ever. Honestly felt...

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Helpful?
Thank enjoythejourney4u
Harry P, General Manager at Comfort Inn, responded to this review

Thank you for your feedback. Your comments have been shared with management. As you might have noticed, we are in the process of renovating the hotel. New draperies, carpet as well as bedding replacement constitute part of the renovations currently under way. We are adding a new breakfast room as well as a fitness room to accompany our seasonal pool....

Spring, Texas
Reviewed January 15, 2017

This hotel has amazing staff. Checked in10:30PM at night and the lady behind the desk was very accommodating. The hotel is currently being remodel and the room we stayed in was just like in a new hotel. Great rates. I will for sure stay there again.

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Thank Tommy1of10
Harry P, General Manager at Comfort Inn, responded to this review

Thank you for selecting our hotel while visiting Wichita Falls, and we appreciate your business and comments about our hotel and team that provided excellent service to you! We are happy to see our hard work did not go unnoticed, I will forward your feedback to management. Your loyalty is very important to us and we are all looking forward...

Reviewed January 12, 2017

We were going through Texas, on our way to Colorado, and getting tired so we pulled off in Wichita Falls and the Comfort Inn looked welcoming. From check in to check out I was impressed. The woman that checked us in was so sweet and made sure we got the best deal with our AAA card. The beds were comfortable,...

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Thank MandyCulp10
Harry P, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stays. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel through to Wichita Falls. Our team is always at your service for anything you need at all!

Albuquerque, NM
Reviewed January 7, 2017 via mobile

Was at the hotel for probably all of 15 hours, but we enjoyed our stay. Didn't know the hotel was in the process of remodeling, but aside from the parking lot it wasn't noticeable during our short stay. Great staff at the front desk. They were able to move us when the first room smelled of paint/carpet from the room...

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Thank golobos
Harry P, General Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel and for writing a review about your recent stay with us. I am elated to read you appreciate our clean hotel and helpful hotel staff. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. We look forward to having...

Texas City, Texas
Reviewed January 3, 2017

I could hear my neighbors..the walls were extremely thin. My door lock didnt work, bathroom smelled like urine. When I asked housekeeping to come back and clean it the had an attitude but quickly cleaned and when they left the BATHROOM STILL SMELLED LIKE URINE. Extremely strong and embarassing when company came. Due to other reasons, I decided to stay...

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Helpful?
Thank shaadekoya
Harry P, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and I sincerely apologize for the experience you had during your visit. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. I know my staff will also ask me to pass along an apology and will be working diligently to...

Jackson, Mississippi, United States
Reviewed January 2, 2017 via mobile

The front desk was professional and so welcoming. We were traveling with a dog, too, and he was treated the same as us humans. Even with remodel going on, the stay wad clean, comfortable, and we slept great.

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Thank LaurieBarnts
Harry P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave a review. We are glad that you enjoyed your stay at Comfort Inn, Wichita Falls, TX!. Our Staff was delighted to be mentioned in your review, and to hear that we met your expectations upon check in! We look forward to having you stay with us again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms

Additional Information about Comfort Inn

Address: 1317 Kenley Ave, Wichita Falls, TX 76306 (Formerly Northtown Inn)
Location: United States > Texas > Wichita Falls
Price Range: $57 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Hotel Wichita Falls
Best Western Wichita Falls
Wichita Falls Best Western
Hotel Style:
#6 Romantic Hotel in Wichita Falls
#6 Family Hotel in Wichita Falls
#7 Business Hotel in Wichita Falls
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn staff and other travelers.
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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“La Quinta is right next door.”
 of 5 bubbles mikey76020, 3 days ago | Read review
“Helpful receptionist for quiet rooms.”
 of 5 bubbles CarolineW188, 2 weeks ago | Read review
“Rooms facing the front are across a small street from a 24 hour Whataburger. Lots of noise and lights to go with it. Highway noise as well.”
 of 5 bubbles enjoythejourney4u, Jan 19, 2017 | Read review
“Next time I will ask for a room away from the freeway.”
 of 5 bubbles aconative, Nov 20, 2016 | Read review
“you'll take whatever you can get during the HHH 100. Rider freindly breakfest included.”
 of 5 bubbles GNAC-001, Aug 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question