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Candlewood Suites

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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Province of Naples, Italy
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed September 8, 2015

We arrived later in the evening to check into our room. Reception was nice and informed us that if we needed ice we just needed to turn on the one in the freezer of our studio suite. When we entered the room we found trash (someone's fast food wrappers and drinks) on the counter. We were too tired from driving... More 

Helpful?
Thank WMRS3
GMofCWS, General Manager at Candlewood Suites, responded to this review

WMRS3, We sincerely apologize for the inconvience that you experienced during your stay. We strive to make our guests stay the best possible. We value our guest feedback and will use this to make our property better and improve customer service. I hope that you will stop by again on your next time through. We hope to see you soon,... More 

Illinois, USA
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 20, 2015 via mobile

We selected this hotel because we were doing a road trip with two small dogs. This hotel allows dogs with an extra $50 fee. It has a small workout room and a place to buy snacks on the honor system, which worked well for us. It also provides DVDs to borrow or rent. My only complaint here was that the... More 

Helpful?
Thank MountainGoats2
GMofCWS, General Manager at Candlewood Suites, responded to this review

Dear MountainGoats2, Thanks so much for your review of the property after your stay with us. We are happy that you enjoyed your stay with your four legged family members and were able to utilize or Candlewood Cupboard and DVD lending library. Please stop by and see us on your next trip through town. Hope to see you soon, Norma... More 

Houston, Texas
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed August 8, 2015 via mobile

After driving for 12 hours stopped here. Got the room, open door only to find an ironing board with iron in the the main room...hmm well interesting walk into bedroom to discover an unmade bed!!! Whoa realization sets in--we just walked into someone else's room!!! Go back to front desk and in the elevator another guest told us same thing... More 

Helpful?
Thank BiffleYouRock
GMofCWS, General Manager at Candlewood Suites, responded to this review

Dear BiffleYouRock, We appreciate the review after your departure from the hotel. I do want to apologize for any inconvenience that we may have caused during your stay here. We strive to make our guests as comfortable as possible. I hope that you will try the Candlewood brand again. Norma Prisock General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 26, 2015

We are staying here as we wait for our home on base. You can't find many pet friendly hotels. And as military we treat our pets like family and so do they. They have a very clean PAW area. They have a tree for shade and plenty of room to walk and they have bags for waste and the trash... More 

Helpful?
Thank Maria R
GMofCWS, General Manager at Candlewood Suites, responded to this review

Dear Maria R, We appreciate the great review!!! We enjoy accommodating all of our guests including our 4 legged friends. We are happy that you and your entire family enjoyed the pet area and we hope to see you again in the future. Welcome to Wichita Falls, Norma Prisock General Manager More 

Rowlett, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 6, 2015

By far the worst Candlewood Suites we've ever stayed at. Being a member of the company, & having to wait 3 hours to get a room ready, after getting there late for check-in time. Restrooms had urine all over seat. Late at night there were noisy neighbors after calling the office, they still did not keep it down. Employees have... More 

Helpful?
1 Thank Stephanie O
GMofCWS, General Manager at Candlewood Suites, responded to this review

Dear Stephanie O, We appreciate the review after your departure from the hotel. I do want to apologize for any inconvenience that we may have caused during your stay here. We strive to make our guests as comfortable as possible. I hope that you will try the Candlewood brand again. Sincerely, Norma Prisock General Manager More 

ALEXANDRIA
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 6, 2015 via mobile

Updated review: Stayed 06/10/15 & 06/29/15. Hotel was clean and modern. Staff were attentive and helpful. Pantry was well stocked. Gym, laundry and BBQ areas were nice and clean but did not use. Everything great first visit except Internet. Would not sign on for the longest time and when finally did we we're routinely kicked off. On second visit all... More 

Helpful?
Thank WADE P
GMofCWS, General Manager at Candlewood Suites, responded to this review

Dear Wade P, Thank you so much for the review. We, as a staff, do what we can to make guest's stay a comfortable one. I do apologize for the internet issues that occurred during your stay here. I am working on this issue to prevent it from happening again. Please come see us again soon. Norma Prisock General Manager More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 19, 2015 via mobile

We stopped here on our drive back from vacation just because it was half way and we got a good rate BUT it actually turned out to be a great place to stay! The room was very clean and comfortable and the staff was really nice. They have a little snack shack instead of vending machines with a lot of... More 

Helpful?
Thank Amymil19
GMofCWS, General Manager at Candlewood Suites, responded to this review

Dear Amymil19, We appreciate the great review!! We are so glad that you stop by our hotel on your way through Wichita Falls and was able to utilize our Candlewood Cupboard. We take great pride in our Candlewood Cupboard and Free DVD Lending Library. Please stop by again on your way through town. Hope to see you soon!! Norma Prisock... More 

Canyon, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

this hotel was so clean and the bed was super comfortable. They are a pet friendly hotel which is why we chose the hotel. We will stay there again based on the nice big room, couch, recliner dining area, full size fridge. this a one night stay, but could have been a month stay we were that comfortable.

Helpful?
1 Thank thismommaknowsbest
GMofCWS, Front Office Manager at Candlewood Suites, responded to this review

Dear This mommaknowsbest.., Thank you for your stay here at the Candlewood Suites. I am so glad that you were comfortable in our beds and enjoyed our pet friendly room. Please stop by on your way back through!! See you soon! Norma Prisock Front Desk Manager More 

Houston, TX
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed March 22, 2015

RATE: misleading: honored rate of $99 found oninternet, and discussed extendively pet upcharge. Was told that my TOTAL was 99 plus tax. I thiught total meant all, everythg, inclusive, sum of all, etc. I guess not... Not at Candlewood. Had i known at reservation time , i could have shopped for better option. CHECKIN: we had been driving 12 jours... More 

Helpful?
1 Thank bschmidtandfamily
GMofCWS, General Manager at Candlewood Suites, responded to this review

Dear Ms. Schmidt, Thank you for reviewing our property so we can continue to strive for excellence. I sincerely apologize that we let you down. Yes, it is true that we allow pets and there is a $50 non-refundable pet fee. The Pet Friendly Policy on our website reads as follows: "Pets weighing less than 80 pounds are welcome. Proper... More 

Katy, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

I stayed one night while visiting my son at Sheppard AFB, very clean comfortable beds it even has a small kitchen. The maid and staff very friendly and courteous. You can even do your laundry there Free washing machine and dryer.

Helpful?
Thank Sandra C
GMofCWS, General Manager at Candlewood Suites, responded to this review

Hi Sandra, Thank you for your kind words! We are always very happy to host family members of military members at Sheppard Air Force Base. I am pleased that you found your bed to be comfortable! We will see you again soon, I am sure. Take care, Sandy Andonian General Manager Candlewood Suites- Wichita Falls More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Candlewood Suites hotel in Wichita Falls, TX! We are an extended stay hotel located just three miles from the Wichita Falls Municipal Airport and Sheppard Air Force Base. The Candlewood Suites is just minutes from PPG Industries,Alcoa/Howmet, Tranter, Sheppard Air Force Base, Pratt & Whitney, Sealed Air, and Midwestern State University. Our hotel is your home away from home for an extended stay in Wichita Falls for business. Each of our suites has free high-speed Internet to keep you connected during your stay, and we offer a business center as well as a meeting room. While relaxing at the Candlewood Suites, leisure visitors enjoy nearby area attractions including Castaway Cove, Kay Yeager Coliseum, Memorial Stadium, Neon Spur Outdoor Venue and Red River Casino. A variety of local parks and the Wichita River area are just a short drive from our hotel. Each of our comfortable suites includes a full size refrigerator, dishwasher, microwave, two burner stove top, and all the dishes, utensils, pots and pans you need! The Candlewood Cupboard in our lobby offers a variety of food and sundry items at great prices. You can borrow DVDs or CDs from our lending library or enjoy a workout in our Fitness Center or visit the local YMCA for free use for our guests! Our guests also enjoy complimentary laundry facilities. Let us welcome you home on your next visit to our Wichita Falls hotel. ... more   less 

Additional Information about Candlewood Suites

Address: 1320 Central Fwy, Wichita Falls, TX 76306-6142
Location: United States > Texas > Wichita Falls
Price Range: $99 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Candlewood Suites Wichita Falls
Candlewood Wichita Falls
Wichita Falls Candlewood Suites
Hotel Style:
#6 Business Hotel in Wichita Falls
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