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Executive Inn and Suites Wichita Falls

Traveler (14)
Room & Suite (35)
Dining (2)

About

#15 of 26 hotels in Wichita Falls
Location
Cleanliness
Service
Value
Located in Wichita Falls we are 2 miles from Sheppard Air force base, and 1 mile from MPEC events center and downtown.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Board games / puzzles
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Fax / photocopying
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Breakfast available
Vending machine
BBQ facilities
Non-smoking hotel
Picnic area
Shared lounge / TV area
24-hour front desk
Self-serve laundry
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Microwave
Refrigerator
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Hotel links
Visit hotel website
71Reviews
1Q+A
12Room tips
Traveler rating
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  • 18
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Popular mentions
STEER CLEAR!! They make their money on false accusations and additional/hidden charges. Recently we moved cross country and drove the UHaul ourselves. July 12th I reserved a room at Executive Inn and Suites. Tons of bugs and trash inside and out. The room had a dirty bedspread and cigarette burns in the bathtub even though it was non-smoking. I contacted the front desk a few times for noise, pieces of glass from broken beer bottles, and beer soaked carpet right outside my door and in the stairwell. Staff was not concerned and even commented, "I'm not surprised." The stairwells double as storage units for furniture and supplies, and were covered in dirt. We would have left then, but had been driving for 15hrs and only needed a few hours sleep before hitting the road again. Because the hotel is nonsmoking we went outside multiple times to the smoking area. We noticed the night manager was smoking 2-3ft from the door, right next to the No Smoking Within 20ft sign. There was also a drunk man wandering the parking lot talking to himself. We left early the next morning, July 13. That afternoon I recieved a text message that I was charged an additional $250 cleaning fee for smoking in the room. We did not smoke in the room. I called the hotel, and was told that house keeping found ash residue on a tray. I asked to speak with a manager, as we did not smoke inside, and the room already had evidence of cigarettes when they gave it to us. No manager called me back. July 14 I called again and a 2nd employee told me there was no evidence of smoking in the room but a house keeper thinks she smelled smoke. I asked how they could assume it was me given the condition of the room, stairwell and hallways, and other patrons? Also, had I not been going outside to smoke myself how could I know the night manager smokes right next to the door? The employee told me these questions and concerns were irrelevant. This was the 2nd explanation in 2 days from 2 employees - one of which was the same employee seen smoking within 3ft of the entry door. It seems to me the hotel should know what I am being charged $250 to clean. The employee refused to respond to my inquiries, mocked me by asking if something else like their construction/remodeling or my body products could have caused a smell, and hung up. I do not appreciate being disrespected when he couldn't even explain what I'm being charged for and admitted there was no evidence of smoking. I have already contacted my credit card company.
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Response from rakesh p, Owner at Executive Inn and Suites Wichita Falls
Responded yesterday
Thank you staying at our hotel, all hotels in Wichita falls are non smoking and you chose to get high in the room before you got in your car and drove to your destination! All the signs clearly state that there is no smoking in the hotel. It's ok you can deny you didn't but the house keepers arnt stupid! Thanks again for staying with us and please don't drive under the influence of anything !
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We stayed 4 nights and had a great time. Our room was spacious and very comfortable had all the amenities. The staff was very nice and helpful. The pool was a lot of fun for the kids. The breakfast was good. Loved the "Texas" shaped waffles (Plain or Blueberry). And the price was outstanding. We would definitely stay here again.
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Excellent stay!! The staff is out of this world, so sweet, warm and friendley, including Blitz!! The families pet, will be right there to great you when you check in. The whole establishment is clean, so no worries. I highly recommend this hotel, i know I'll stay again! I felt like I was l left part of my family behind. S.Lilly
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Executive Inn & Suites was a very reasonable rate. The rooms were clean and co.fortable, staff was helpful and friendly, there was plenty of choices for breakfast, we didnt have time to try the pool but wanted to. We would definately stay here again and recommend this hotel to our friends and family.
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Family members gathered from across the country to attend the Midwestern State University Graduation. Executive Inn accommodated all of our needs. From affordable clean rooms to welcoming common areas to complimentary breakfast. Friendly and professional staff added to the satisfaction of our stay. Thank you to Personable management and staff!! The personal phone call the night before we arrived was a welcoming added bonus.
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Response from rakesh p, Owner at Executive Inn and Suites Wichita Falls
Responded May 19, 2019
thank you sir, we look forward to seeing you again.
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PRICE RANGE
$53 - $114 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasWichita Falls
NUMBER OF ROOMS
62
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