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BEST WESTERN PLUS University Inn & Suites

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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Lubbock, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Nice clean hotel, Room was nice, coffee pot was in good working order. I have stayed there several times, front desk was very good to me, called after I got to my room and asked if all was ok and if they could anything. Good recommendation on a nice place to eat. Parkway Grill on Southwest Drive. Next morning breakfast... More 

Helpful?
Thank SalesDaddy
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you so much for the kind words, we are continuously working to better our breakfast and hopefully we will get it at 100%. I am glad you were called after arrival and the desk gave you some good recommendations as well. We do love our guests and we hope everyone has a great stay always! Thank you again and... More 

Lake Dallas, TX, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I come to Wichita Falls this is the only hotel I stay at, because of the professional people and friendly. They make you feel at home. Would not have it any other way. Best place in Wichita Falls to stay.

Review collected in partnership with Best Western

Helpful?
1 Thank Patricia M
Amarillo, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I have not had a bad experience here until this stay. The room had cleanliness issues and a staff member was not pleasant at all. Being that this was a one time bad stay, I will probably stay again but if the next experience is not satisfactory I will find other accommodations for future trips.

Review collected in partnership with Best Western

Helpful?
Thank Deanna M
Pinehurst, Texas
Level Contributor
226 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed July 19, 2016

I hadn't stayed on this side of WF ever and was a bit skeptical given it was close to the college, but TA indicated it was a descent hotel so way we went. What TI didn't indicated was how great this location was. First thing is that the handicapped parking was close and near the door. Second...the staff was extremely... More 

Helpful?
Thank TOM A
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

We are so glad you decided to get off of 287 a bit, our location is great and I am thankful you noticed. We have such a great variety of restaurants and shopping all within walking distance. I am not sure about you but when we drive a long way the last thing we want to do is drive some... More 

Dallas, United States
1 review
4 of 5 stars Reviewed July 18, 2016

We stayed in 6 BW Hotels in the last 14 days. This was the best. We would stay there again if the opportunity presented itself. The Steakhouse across the street had excellent food. The breakfast was good and plentiful.

Review collected in partnership with Best Western

Helpful?
Thank Jim S
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you SO much, we love to read words like this and I love sharing the great news to the team. We are working hard each day to improve all areas at all times. I hope you will stay with us again when you visit Wichita Falls, TX in the future. I will also share the kind words with Ford... More 

Conway, AR, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2016

I have stayed at some much older Best Western properties, and to me this is a much newer-style property. It seemed to be immaculately maintained; everything in the room worked, and there were no obvious maintenance issues anywhere. The staff was friendly but non-obtrusive. We ate the supplied breakfast two mornings, and it was quite nicely done for this kind... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Thomas T
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you and we do work hard to keep the hotel up and looking fresh as we possibly can. We stay really busy so some days we have a few things slip by us but we do try to stay on top of it. I will let the staff know of your kind words and I am glad you enjoyed... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 9, 2016 via mobile

This hotel is amazing. They make you feel welcomed they keep the hotel clean and in good shape. Our experience as been one of the best and we've been traveling alot. Our family was there for a funeral and some had stayed before to vist Hospice. The staff will make sure your check in is painless and quick ( I... More 

Helpful?
1 Thank stephanietafreshi
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you very much for the compliment and I am sorry for your loss. We do hope you can stay with us again when visiting Wichita Falls and for better circumstances as well. We always try to make each and every guest feel at home during their stay with us. More 

El Paso, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 26, 2016

The motel was very nice. According to our rewards plan, we had enough points for a free night but then were advised at check in that THAT motel took more points than we had. The counter person was very blunt about it. The motel was clean and neat but the rewards program need to better inform their guests.......BEFORE reservations are... More 

Review collected in partnership with Best Western

Helpful?
2 Thank Mark R
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

I did make this right I gave you a "free" room, I sent an email to the email on file notifying you of it. Each Best Western Is different with the required reward points to use, our hotel was 16,000 and you had 14,400 so yes technically you did not have enough. However the clerk should have accepted it since... More 

Brownsville, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2016

If your in the Wichita Falls, TX area this hotel far exceeded my expectations!! Staff is amazing, breakfast is fantastic, rooms are quite and Spacious! Rate is crazy good for this hotel! I recommend this hotel to any and everyone who is visiting the Wichita Falls, TX area! They also have the best Cookies I have ever tasted available to... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Daniel H
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Well Thank you very much, I appreciate all the kind words. We are working hard to get everything updated and more modern, our remodel should be completed by the end of year. We hope you will come see us again and I hope to meet you when you are here in Wichita Falls, TX. Sincerely, More 

Amarillo, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2016 via mobile

Husband stays here for work and always raves about the staff. When we had to got out of town we choose to stay and I can see why he enjoys staying here. Clean, orderly accommodations, but the staff is professional and goes out of their way to make each guest feel like they are home

Helpful?
1 Thank laurieb7282016
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you so much for the compliment, we love our guests and always want everyone to feel at home! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS University Inn & Suites

Address: 4540 Maplewood Ave, Wichita Falls, TX 76308-4608
Location: United States > Texas > Wichita Falls
Price Range: $88 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn & Suites 2.5*
Number of rooms: 1
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Also Known As:
Wichita Falls Ramada
Hotel Style:
#2 Green Hotel in Wichita Falls
#3 Romantic Hotel in Wichita Falls
#7 Family Hotel in Wichita Falls
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