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BEST WESTERN PLUS University Inn & Suites

Booking.com$86*
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Certificate of Excellence
GreenLeadersBronze level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS University Inn & Suites
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201 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Crowley, Texas
Reviewed yesterday NEW

Paint chipping off walls in main room and in bathroom. Shower curtain had dirty stains. Service was great, breakfast and wifi great. Front desk attendants super friendly and accommodating.Sheets Bedding were clean. Only issue is room needs to be updated.

Review collected in partnership with Best Western
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Helpful?
Thank aewsop
HOTEL’S FAVORITE REVIEW
Reviewed January 2, 2017 via mobile

This is a new hotel, very clean. Our room was a double queen suite, very spacious. Staff was all friendly. Breakfast was good had plenty of variety. Quiet neighborhood. Would stay anytime in the area.

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Helpful?
Thank Nichols1993
About Hotel's Favorite Review
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for the kind comments we always appreciate feedback. I will make sure to share the kind words with our staff. We are very fortunate with the location of this hotel, the area is very quiet and we are close to anything and everything whether you want to dine out or visit your college kids. We do hope you...

Granbury tx.
Reviewed 3 weeks ago

The spa tub, bath amenities. Good coffee & cleanliness of all bedding top quality. Nice & quiet. Love rolling clothes cart also. Wish j could have stayed longer. Breakfast staff outdid themselves with full Hotel & they kept refilling hot foods & cleaning waffle iron stoppages.

Review collected in partnership with Best Western
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Helpful?
Thank Sharon B
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for the compliments, we are very fortunate to have a great team here at the Best Western Plus. Kelli who was in the breakfast that morning really did a great job and she enjoys every minute of it. We knew she was going to be slammed but she just works through it and smiles the entire time! We...

Sierra Vista, Arizona
Reviewed 4 weeks ago

I can't speak more highly of this establishment. We arrived 3 hours earlier than standard check in time and they accommodated us. The room was sparkling clean, comfortable beds , amazing shower, very safe and secure environment, and the breakfast was phenomenal. We will stay again.

Review collected in partnership with Best Western
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Helpful?
Thank Cari H
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you so much for the kind words, I must admit keeping the rooms cleaned up to our standards have been difficult with all the construction going on. I hope you will be able to come back and stay with us again while traveling through or to Wichita Falls, TX. Our remodel should be completed by August 2017. I will...

Buffalo, New York
Reviewed 5 weeks ago

The stay was overall okay. The first room I had, there was baby powder all over the bathroom toilet and on the handle of the bathroom door. I wasn't sure if the whole room wasn't clean, or just the toilet was missed. Also the toilet was dirty. I usually never complain about anything, but I had to. Luckily the woman...

Review collected in partnership with Best Western
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Thank Hicks1228
North Carolina
Reviewed March 15, 2017

Not bad and the staff is very friendly and accommodating. They are currently remodeling and have some minor issues of cleaning after the remodelers in the hallways but they will handle any complaints or issues immediately and totally nice about it.

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Thank Brian A
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you Brian for the kind words, yes the hotel has had a few issues during this remodel and we hope to have everything cleared up and cleaned up soon! We appreciate our guests and it is because of y'all that we all stay in this business of hospitality! We look forward to your return visits and we will go...

Reviewed February 28, 2017

Always had pleasant experience staying at this BW, Wichita Falls location. The location manager Mandy Riley is very courteous and helpful! Also, staff was very friendly. Always stay here when visiting Wichita Falls.

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Helpful?
Thank Rakumu B
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for the nice response, Mandy is a great asset to our team. Mandy is the Assistant General Manager and she also is in charge of our sales as well. I am glad the staff treated you well and that you enjoyed your stay with us at the Best Western Plus University Inn and Suites. There are several hotels...

San Antonio, Texas
Reviewed February 19, 2017 via mobile

We just wanted to let you know that our stay was WONDERFUL!!!!!!!!!!!!!! We were in town for a funeral (grandmother) and the staff was aware. That night they made sure to ask us how everything went. Needless to say, the staff was very NICE and FRIENDLY. Breakfast was also tasty, hot and fresh. THANK YOU :)

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Thank reb092016
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you so much for the kind words, we do want to offer our condolences and we are sorry for your loss. Funerals are a tough time for anyone, the un-planned expenses and traveling makes it hard. We always offer bereavement rates for families having to come to Wichita Falls for funerals. Again we are sorry for your loss and...

Dallas, Texas
Reviewed February 16, 2017

I stayed in room 310. The front desk staff was efficient and friendly. They even took the extra time to make sure I was receiving the monthly promotion. The room had been updated but it's average. It's a nice, quite room. Overall, I enjoyed my stay and had a good nights sleep.

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Helpful?
Thank Beth M
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for choosing to stay with us while in Wichita Falls. We are in the process of remodeling and we should be completed by June, 2017. The room you were in only had new tubs so there is so much more coming and we hope you will chose us again and see all the upgrades we will be adding....

Tyler, Texas
Reviewed January 4, 2017

Our son was having his first child and we needed a place to stay for couple days so that we could be there with them. Best Western Plus was very reasonably priced and very large room with separate toilet/tub from the mirror and sink which was wonderful! Hotel was quiet, good breakfast, very friendly and accommodating staff.

Review collected in partnership with Best Western
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Helpful?
Thank Ann W
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

How exciting about your new grandchild, the love of a grandchild is amazing I know! Thank you for the nice words about the hotel, rooms, breakfast and staff. I will make sure to share this with the staff. We want all of our guest to have a great stay while here with us in Wichita Falls, TX. Our Best Western...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available

Additional Information about BEST WESTERN PLUS University Inn & Suites

Address: 4540 Maplewood Ave, Wichita Falls, TX 76308-4608
Location: United States > Texas > Wichita Falls
Price Range: $94 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn & Suites 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Wichita Falls Ramada
Hotel Style:
#2 Green Hotel in Wichita Falls
#3 Romantic Hotel in Wichita Falls
#7 Family Hotel in Wichita Falls
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS University Inn & Suites staff and other travelers.
3 questions
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7 months ago
1 month ago
Abilene, Texas
over a year ago

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Questions? Get answers from BEST WESTERN PLUS University Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on the back side not the parking lot side if available”
brianaQ6844VD, Mar 15, 2017 | Read review
“Bring slippers and wear them”
CraigR997, Jun 8, 2016 | Read review
“Join the membership with Best Western to get points & better service”
kerrvilleklutz, May 13, 2016 | Read review
“On both visits, or friends and we were given rooms on the third floor. I suspect this is their primary floor for guests with dogs. Nevertheless we experienced no problems with noise.”
763johno, Apr 3, 2015 | Read review
“Away from pets, small children, teenagers, and vending machines.”
Irishtomato19, Jul 26, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$86* /night
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Prices are for 1 room, 2 adults
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