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SpringHill Suites Houston NASA/Webster

232 reviews
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Traveler (67)
Room & Suite (31)
Dining (12)
Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible1%
Travelers talk about
“main event”(9 reviews)
“shower area”(7 reviews)
“toilet and sink”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from SpringHill Suites Houston NASA/Webster
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (232)Write a Review
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137
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2
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137
54
20
10
2
Show reviews that mention
All reviewsmain eventshower areatoilet and sinkgreat hotelseparate roomsplit bathroomsausagespace centermovie theatermini fridgethe sofa beddefinitely stay at this hotel againthe rooms were nicekemah boardwalkcomplimentary breakfastplenty of parkingrestaurants within walking distance
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1 - 5 of 223 reviews
Reviewed 4 weeks ago

The Food attendants Stephanie and Lolly were Awesome and gave Great customer service with well cooked and delicious food!! The hotel is in an quite area with alot of nice things to do around for a family or a couple..More

Thank Anthony C
Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded 4 weeks ago

Dear Anthony C., Thank you for choosing to stay with us and posting your wonderful review! We appreciate your positive comments and are pleased that our staff made your stay most enjoyable, especially Stephanie and Lolly. Thanks again for sharing your experience at the SpringHill...More

Reviewed November 11, 2017

Didn’t get the accommodation promised after checking in late because rooms not cleaned. Rooms on top floors had damaged from storm which hadn’t been attend to yet. Staff extremely good. Work out equipment needs to be attended to.More

Thank Tim F
Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded November 13, 2017

Dear Tim F., Thank you for taking time to review your stay. We were happy to read that you had a good experience here, but we want to apologize for not having the room you desired. We're working on ways to resolve the situation to...More

Reviewed August 8, 2017 via mobile

Unplanned date night with the man. Expected to be out of luck with no reservation but I was in luck. Jeremy was at the desk he immediately helped us out. He was friendly and promptly made sure we were taken care of. Thanks Jeremy for...More

Thank Amber0730
Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded August 9, 2017

Dear Amber0730, Thank you for your kind review of the SpringHill Suites Houston NASA / Webster! We were thrilled to read how much you enjoyed your stay, specifically due to the great service provided by Jeremy. We're fortunate to have a team that comes to...More

Reviewed August 1, 2017 via mobile

We stayed here for 4 nights. We arrived at 1:00/1:30 am and were extremely exhausted (me with 3 children under the age of 8) from traveling. Check in was fine. Arrived in our room and started to make the pull out sofa. Got blankets from...More

Thank Cynthia A
Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded August 3, 2017

Dear Cynthia A., Thank you for staying at our hotel and for taking the time to post a review. We are sorry for the problems you encountered with the responsiveness from our staff and your room. We are working to remedy these issues so that,...More

Reviewed July 30, 2017 via mobile

Spent last 2 nights with family of 4, in the 2 queen suite. Being a Marriott lifetime member,I've stayed at every type of Marriott there is. In this case I used my points for the 2 nights. The room was bad, the breakfast was typical...More

Thank Joey A
Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded July 31, 2017

Dear Joey A., Thank you for evaluating your recent stay with us. Please accept our apology, and our assurance we are working to address the concerns you outlined. Although this is not a usual occurrence for us, we do apologize for the issues you encountered....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$128 - $204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Webster
#2 Business Hotel in Webster
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
$128 - $204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Webster
#2 Business Hotel in Webster
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (67)
Room & Suite (31)
Dining (12)
Pool & Beach (3)
Hotel & Grounds (35)
Bathroom (9)
Business Center & Event Rooms (2)
Questions & Answers
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charleslV7769PE
November 30, 2017|
Answer
Response from laredo2015 | Reviewed this property |
Did not see transport unit to Nasa from this hotel. sorry
0
Votes
TexasPharm
September 23, 2017|
AnswerShow all 3 answers
Response from Lina D | Reviewed this property |
When we were staying there there's some people that were staying on FEMA
0
Votes
oliviacampbell1
November 23, 2016|
AnswerShow all 5 answers
Response from ConcordHospitality | Property representative |
We offer the following options for swimming, but in Feb both will be too cold due to outdoor temperatures. Hope this helps! Swimming: Galveston Beach 24 miles - Outdoor Saltwater Pool
0
Votes
Room Tips
"My room on the 2nd floor was very nice with satellite T.V's"
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"Higher floors are quiter"
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"Try to be on the back side facing the parking lots as traffic in the am can be loud but bot a problem"
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"We were on the 2nd floor and heard no noise in 6 days =)"
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