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Holiday Inn Houston - Webster

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Holiday Inn Houston - Webster
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135 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Gulfport, Mississippi
1 review
5 of 5 stars Reviewed 2 weeks ago

HI in Webster and staff are shining stars. Our travel club travelled to Webster TX from Mississippi and lodged at your beautiful hotel. Our accommodations went above and beyond expectations (i.e. comfort, hospitality, accessibility, affordability). I would like to thank your staff and especially Ms. Cheryl Williams for providing excellent service to our group. I would definitely lodge there again... More 

Helpful?
Thank jazzy1rjj
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Jazzy1rjj, thank you very much for trusting to put your group in our hotel. I hope you know that you all became a part of our extended family. We love you and hope if your travels brings you to the Houston Area, you would choose our hotel again. thanks for keeping us employed! Cheryl and the Staff of the Holiday... More 

1 review
5 of 5 stars Reviewed July 4, 2016

Had a wonderful stay at the Holiday Inn Express in Webster Texas. The staff was wonderful and helpful.. cant say enough about this hotel. When we checked-in the front desk answered all our questions.. and were very nice and professional.. the rooms are huge and had enough space. The hotel itself smelled wonderful. Very Clean.

Helpful?
Thank Julie B
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Thank you very much for taking the time to post your review. We hope we treated you right. Thanks for keeping us employed and we hope to see you soon at the Holiday Inn Webster. Cheryl and the staff of the Holiday Inn Webster More 

Beaumont, Texas, United States
Level Contributor
242 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed July 1, 2016 via mobile

This is definitely one of the best hotels I've stayed in. We chose this particular Holiday Inn due to it being so close to the medical facility where my wife received medical care. At check in, I was greeted by Loki, the most friendly hotel clerk that has ever assisted me in checking in to a hotel. He was fast,... More 

Helpful?
1 Thank Charitable R
Douglasville, Georgia
Level Contributor
5 reviews
5 of 5 stars Reviewed June 27, 2016

Every member of the hotel staff was friendly and helpful. I am a teacher and took a group of students for a robotics competition to Houston. When I arrived at the hotel at 11am I was greated by Yvonne and another young woman whom I did not get the name of. I had 8 rooms reserved and entered to see... More 

Helpful?
Thank bokris
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Thank you very much for taking the time to post your review. What an amazing group of students you had and great gifts and talents they have. We hope we gave you a great experience and showed you what Holiday Inn is all about. Thanks for keeping us employed and I'll be sure to follow up with the Staff on... More 

Melbourne, Australia
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 4, 2016

Stayed here to visit Johnston Space Centre. The rooms were clean, well appointed and bed's comfortable. The staff were really friendly. The hotel is near a number of places to eat and was within walking distance (50 mins) of Johnston. Enjoyed my stay.

Helpful?
Thank Brett W
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Thank you very much for taking the time to post your review. We appreciate you. Cheryl and the staff of the Holiday Inn Webster More 

Moncks Corner, South Carolina
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 3, 2016

We stayed for two nights. Hotel was clean, comfortable, quiet and easy access to our planned stops for the duration-dinner with friends and the Space Center. Staff was welcoming, and we had no complaints.

Helpful?
Thank jmlynn1
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Thank you very much for taking the time to post your review. We hope we treated you right. Cheryl and the Staff of the Holiday Inn Webster More 

Houston, Texas
Level Contributor
147 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 30, 2016

Awesome experience, was greeted by Cheryl at the desk, and she made us feel right at home, room was clean, large, quiet, the breakfast was great, was served by Danille, and she too did an amazing job! Would definitely stay here again, and would recommend it to all!

Helpful?
Thank hottoddy88
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Aw Shucks! You are making us blush. Glad to know you felt you were treated greatly. More importantly, we hope you felt you received a great value for the price. We at IHG, are committed to giving all of our customers great Brand Service. Come back to see us soon at the Holiday Inn Houston Webster. Thanks for keeping us... More 

Exeter, New Hampshire
2 reviews
2 of 5 stars Reviewed May 23, 2016

Came here expecting a typical HI experience - NOT!!! Their TV reception stopped shortly after arrival and didn't come on all night for some reason. Went to enjoy a nice soaky Hot Tub to find it was merely luke-warm, yuck!! Then went from there to the Bath water and found it was NO DIFFERENT! All around a VERY disappointing stay... More 

Helpful?
Thank mdmorell
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

We apologize about your experience. As I noted with all our guests, our provider for out Business Services had the entire block out. We actually had trouble in all of our areas, TV's, Phones, Internet and additional areas that are run by these services. We sincerely apologize that it affected all of our guests and most importantly...You. Please accept our... More 

Birmingham, Alabama
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 9, 2016 via mobile

Employees: Ms. Cheryl Ms. Tiffany Mr. Loki Thank you all so very much for making our little girls 10th Birthday so special. Room 214 was such a beautiful and spacious suite for us to relax and have fun doing hair and nails. We look forward to staying with (you) and your beautiful property again.

Helpful?
Thank AlabamaGirl06092012
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Aw, you're making us warm and fuzzy. Thank you very much for taking the time to post. We hope we made it special. Come back and see us! We love ya! Cheryl and the Staff of the Holiday Inn Webster More 

Grand Rapids, Michigan
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 20, 2016

This hotel was very nice for our family. I thought I had reserved a HI Express because that is where we usually stay. I was concerned about the cost of breakfast for a family with 2 teens but the front desk gave me a voucher for free breakfast so that was appreciated for the price. The breakfast buffet was very... More 

Helpful?
1 Thank TammiV64
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Only Full Service Hotel in Webster, TX that offers a Restaurant and lounge and is conveniently located on Bay Area Blvd, only 3 miles from NASA Johnson Space Center and within walking distance to many restaurants, shopping, and entertainment. Our central location provides easy access to a number of recreational activities. Stroll through Armand Bayou Nature Center, watch the boats on the Kemah Boardwalk, go Shopping at Baybrook Mall, or relax on the water at Clear Lake Park. The San Jacinto Monument, Battleship Texas, and Big League Dreams Park are just a short drive away. The beaches of Galveston Island and the excitement of Downtown Houston are just two places nearby not to miss while visiting. Business travelers will appreciate our free wired and wireless high-speed Internet access, as well as copy and fax services. University of Houston Clear Lake, BP, Boeing, ExxonMobil, Lockheed Martin, Jacobs Engineering, NASA Johnson Space Center, Ellington field and Sekisui Chemical are just a few of the companies that call Houston Clear Lake home. Relax in your own elegant room featuring stylish decor and amenities, and the best night's sleep you've had in weeks. If you're hungry, you can head downstairs to our Sunny's Restaurant & Bar or receive room service in your room. Enjoy a swim in our heated pool with hot tub or energize in our 24 hour fitness center. We're here, ready with all you need to make your trip to Houston Clear Lake a success. ... more   less 

Additional Information about Holiday Inn Houston - Webster

Address: 302 W Bay Area Blvd, Webster, TX 77598-4116
Location: United States > Texas > Texas Gulf Coast > Webster
Price Range: $102 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston - Webster 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Holiday Inn Houston - Webster Hotel Webster
Holiday Inn Houston - Webster TX
Hotel Style:
#5 Family Hotel in Webster
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