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All reviewsnice hotelhi expressstayed herefront desknon smoking floormin ridenice stayonly real complaintwithin walking distancedecent placelocation is greatan upgradestaff was friendlyrecommend this hotelclean roomsnext morningroad trip
we stayed here as a family group for a wedding. Everyone on the staff is just great - very helpful and friendly. We felt well cared for during our stay.
The furnishings and decor are just a touch on the dated side, which doesn’t bother...More
1 Thank KDUB7
Response from KenzieShore11, General Manager at Holiday Inn Express Hotel & SuitesResponded 3 weeks ago
We thank you so very much for staying with us here in Waxahachie! We are so gad that you enjoyed the staff and your time here for such a special occasion. I do apologize, however, that some of our furniture was not quite...More
Nice stay was greeted with smiles from the reception desk. Big room, nice King Bed and nice Bath. Very quiet and close to several restaurants in walking distance, Johnny Carino, Chili's, Chick Filet.
We arrived at night and couldn't see the hotel at first needs...More
This hotel has good south of the city location. Somewhat rural but with all of the conveniences of the city. With a 25 min ride to Dallas
The front desk staff is extremely friendly, professional, and very helpful. The room are clean and comfortable. However...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded March 16, 2018
Thank you for sharing your impressions of your recent stay with us.
I am very happy that our breakfast, the location of our hotel and the service of our staff met your expectations. We strive to provide the best possible service as well...More
NOV 8th, 2017 Late night smoker on Non Smoking Floor. Not the fault of hotel. Smell was sickening. Filled hall and made it into rooms. Hotel responded appropriately, with deodorizer. Window would not open to clear air. The next morning. Smoker again was smelling up...More
Thank Ron L
Response from KenzieShore11, General Manager at Holiday Inn Express Hotel & SuitesResponded November 15, 2017
Dear Ron L.,
I would like to first, sincerely apologize for the inconvenience that was caused to you by one of our other guests. However, I am pleased that we were able to help in some way to ease the frustration while you were here.We...More
I stayed in a very spacious nice big and clean room with a very comfortable bed. The staff was friendly and all smiles. However I could not sleep the first night due to the extremely loud highway next to the hotel. I grew up next...More
Response from KenzieShore11, General Manager at Holiday Inn Express Hotel & SuitesResponded October 12, 2017
Thank you so much for providing us with you feedback regarding your recent stay with us. I want to apologize however, for the inconveniences that you faced while you were here with us! I am so sorry that the noise from the highway...More