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Holiday Inn Express Hotel & Suites Waller

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Holiday Inn Express Hotel & Suites Waller
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Rosenberg, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

The room was very clean and the beds were extremely comfortable. The hotel is located about 4-5 miles from Prairie View A& M university. This was very convenient for me. The staff of the hotel were very caring and everything inside the hotel looks new and recently upgraded.

Helpful?
Thank ojose2133
Tanvir S, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Dear Guest, Thank you so much for your wonderful review. We appreciate your taking the time to write a positive feedback. We look forward to seeing you again. More 

Alba
Level Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Enjoyed a relaxing nights rest, very comfortable room, clean, and quiet, nice to have several tv station selections and HBO too. Very polite staff. Did not try breakfast fare but looked adequate. Would definitely return to this hotel. Was able to check in early after a long drive also.

Helpful?
Thank Jim S
Tanvir S, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Dear Guest, We are happy to hear that we could accomodate you for an early check-in after your long drive to our hotel. We thank you for your wonderful comments about our guest room, staff service and breakfast. I will surely inform all the staff members about your wonderful comments as they work hard to provide a wonderful experience for... More 

Texas
1 review
5 of 5 stars Reviewed 1 week ago

My trip was great overall, the hotel was good and the my family was very happy. Our stay at the hotel was very satisfactory and we all had a great time during our stay, The pool was great and very quiet.

Helpful?
Thank fernandezedi47
Tanvir S, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Dear guest, We are delighted to hear that your experience staying at our hotel was a wonderful one. We appreciate you taking the time to write a wonderful comment about your experience. Thank you once again for staying with us. More 

Lake Jackson, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The room smelled like a filthy women's bathroom when the sheets were pulled back on the bed. Giant roach in our bathroom and hair in the bathtub. We drove 2 hours home at 10:30 pm. When we went to check out the girl at the counter was very sweet and apologetic. The manager that called this morning was rude and... More 

Helpful?
Thank Landrylmb
Tanvir S, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Dear Guest, I would personally like to apologize for the inconvenience you experienced during your stay with us but I am respectfully disagreeing with the narrative you wrote. You checked in the hotel around 3pm and as per our hotel policy, we called you in your room 10 minutes after you and your family checked in to see if you... More 

Wharton, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I havve been other holiday Inn hotels and never had such a great experience. The hotel is located in the middle of the country but has great views, very quiet and perfect for relaxing. I am glad I found the great hotel at a good price.

Helpful?
Thank elivinbreaux
Tanvir S, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Dear Guest, Thank you for a fantastic review. We appreciate you staying with us. We look forward to seeing you again! More 

Richardson, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

This place has become my favorite. They know how to take care of guests. I like the rooms and especially the pillows, the food was as expected from any Holiday Inn Express. The caring staff and excellent service is commendable.

Helpful?
Thank rubegarb
Tanvir S, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Thank you for choosing to stay with us and for a fantastic review. Our staff works very hard to deliver the service expected from a Holiday Inn Express hotel. We look forward to seeing you again soon. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 8, 2016

Dirty blood stained sheets, chemical smell, urine smell in bathroom. We had to go down and get fresh sheets. They wouldn't even bring them up. Middle of the night fire alarms went off with smoke in the hallway, whole 2nd floor evacuated. They never called 911, we had to call FD, apologies but nothing else. Front desk didn't even know... More 

Helpful?
Thank Julie B
Tanvir S, Guest Relations Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Ms Julie, We are sorry that you did not have a pleasant experience at our hotel. Your allegations are very serious and we had discussed these while you were here. To reply to your allegetions, the stain on the fitted sheet (1/2 of dime size) was reported more than 24 hr after your check-in. But you came to the front... More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2016

I rested very well, the hotel is new and the staff were awesome. They just installed new carpet and furniture. The room smelled great and breakfast was good. I like the hotel and its location, very quiet.

Helpful?
1 Thank justinley85
Richardson, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2016

I find the hotel fairly new and very clean. The breakfast was as i expected - warm and plenty. The staff were extremely courteous and helpful. I always stay in Holiday Inn hotels and I think this hotel is exceptionally nice.

Helpful?
1 Thank terellrenee
Texas
1 review
5 of 5 stars Reviewed April 7, 2016

I have been a frequent guest at this hotel for the last few months. The staff and the management team are the second to none. They really made me feel at home. I think the staff are very well trained and the they care for the guests. I hope to stay here again if I am back to Waller.

Helpful?
Thank jamiepope35
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (6)
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Bathroom (2)
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Business Center/Function Rooms (1)
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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Waller is conveniently located 30 miles northwest of Houston. and 5 miles from Texas A&M University Prairie View. We are the perfect place to call home whether relocating, attending a corporate event or visiting on leisure. With numerous restaurants within walking distance, the hotel is just minutes from the Houston Premier Outlets, and the Watermelon Festival, Waller County Fair, Leindo Plantation, Festival of Lights, Bomber Field, Antiques, Public Jogging Track, and Art Museum in Waller County are located nearby.Families and business travelers alike will enjoy our Holiday Inn Express & Suites in Waller, where comfort is our first priority. Just relax and unwind in contemporary guest rooms or spacious suites, and whether planning a social occasion or a corporate meeting, our 975 sq. ft. of meeting space will make your next event a success.Everything is better in Texas, and our 100% smoke-free hotel boasts some of the best amenities in the area. Families can appreciate the close proximity of our hotel to nearby Texas attractions in Houston and Brenham. We are proud to provide Premier Business Amenities, which include free wired and wireless Internet access, a business center, two meeting rooms, and a 24 hour Suite Shop. We encourage you to take the plunge in our outdoor pool and whirlpool, work up a sweat in our exercise room, and enjoy our complimentary Express Start hot breakfast buffet. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Waller

Address: 31380 Fm 2920 Rd, Waller, TX 77484-8013
Location: United States > Texas > Waller
Price Range: $116 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Waller 2.5*
Number of rooms: 75
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