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Hilton Waco

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Hilton Waco
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558 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Bridgewater, New Jersey
Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW

I can only rate the reservation process, as I was so turned off by Hilton policies that I cancelled my reservation. I booked a special king room for 2 nights, but when my plans changed, asked both the hotel and the Hiltonhhonor help line to change the reservation to a room with 2 queen beds. Sure they could change the... More 

Helpful?
Thank carol c
Williamsville, New York
1 review
3 of 5 stars Reviewed 1 week ago

I stayed on the 'executive' level which includes breakfast. Room was nice but nothing spectacular. Very clean and the staff very willing to help. Breakfast was a joke. Save the money on executive level get cheaper room and buy breakfast.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joseph S
Dallas
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

THis hotel has a great location for restaurants, for HGTV aficionados or persons going to Baylor. Our stay was great, the staff friendly with plenty of suggestions for restaurants. THe room was large and everything you expect for a full service hotel. THis is OUR hotel for our next trip to Waco!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank travelmandfw
Ryan V, Manager at Hilton Waco, responded to this review

Thank you for leaving us an awesome review. It is always a treat when one of our team members gets mentioned by name. We appreciate it when we are recognized for our efforts. I am happy that you are choosing to make the Hilton your hotel of choice on your future visits to Waco. We definitely look forward to having... More 

Little Elm, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a very clean hotel, The awesome friendly staff was very helpful and attentive, My not so good experience was the free internet ... which was very slow or not working most of the time. I would recommend this hotel because of the location.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Romella J
San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was great. Room was nice. Pet friendly. Ruby the bartender in the 11th floor bar was Amazing! The restaurant was nice and the staff was friendly. We will be staying here again the next time we are in Waco.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank melissahJ1752QM
Fort Worth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Best hotel staff ever, clean rooms, comfortable rooms. The dining room food is not great except salads but overall, it is a great place to stay. The staff is very helpful about what to see in Waco and how to travel the city.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Linda S M
South Williamsport, Pennsylvania
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property is on the back end of a much needed update. Guest rooms have been updated and have a modern, clean appearance meeting and exceeding the standard for a Hilton property. Other updates include the pool, fitness center (a great assortment of equipment), executive lounge (serves a light breakfast and evening hors d'oeuvres), and other public areas. The front... More 

Helpful?
Thank samranck
Ryan V, Manager at Hilton Waco, responded to this review

Thank you for the great review, Sam. Our renovations were a much needed process and they are so close to being complete. I am glad that our guests are seeing the improvement they are bringing visually and functionally. We look forward to having you stay with us again on you next trip to Waco. Ryan Vassilico Guest Experience Manager Hilton... More 

Dallas, Texas, United States
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Waco Hilton far exceeded my expectations. Going to a small town (pop. 125000) you sometimes service and/or amenities can be lacking. That was far from this experience! Kudos to Hilton for having the same top customer service as properties I've stayed at in larger cities. The staff was very friendly and attentive. They were obviously renovating the property but the... More 

Helpful?
Thank Don W
Ryan V, Manager at Hilton Waco, responded to this review

It is always exciting when we get to be a part of such a special occasion as an anniversary. I am overjoyed that you found our location to be "far exceeding expectations." Thank you very much for taking the time to leaving us such a glowing review. We look forward to your next trip to Waco so we can continue... More 

Berlin Heights, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location and offers wonderful views of the Brazos River. It is walking distance for most city folk to the popular bars and restaraunts. They even provided a chilled bottle of wine in the room prior to arrival as requested. Top notch service and hospitality.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 411nicholass
Waco, Texas
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Waco is my hometown. When I have guests coming in and that's a lot know due to the Magnolia Silos I recommend the Hilton. It is close to everything. The Suspension Bridge, shopping at the Silos and Spice, the Farmer's Market (which is amazing here) and all the food trucks and restaurants. The rooms are great and the service is... More 

Helpful?
Thank KELBIRD67
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 

Additional Information about Hilton Waco

Address: 113 S University Parks Dr, Waco, TX 76701-2241
Location: United States > Texas > Waco
Price Range: $173 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel
Hotel Style:
#7 Family Hotel in Waco
#7 Business Hotel in Waco
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