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Hampton Inn & Suites Waco South

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#3 of 30 Hotels in Waco
Certificate of Excellence
GreenLeadersSilver level
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644 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Waco South
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Showing 644: English reviews
Urbana, Illinois
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 19, 2016

Hampton Inn & Suites Waco South looks and feels like any other. After checking in and getting to my room, I found the thermostat was set at 57 degrees - I understand energy conservation, but that was cold. The room itself was dark. Dark colors, poor lighting and overall a dingy feeling. I'm a fitness buff and the fitness room... More 

Helpful?
1 Thank Gail P
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Gail, Thank you for taking time to share your thoughts about your stay. Please accept our apology for totally not meeting your expectations. Frankly these are not any where close to our normal expectations either. I assure you I will be meeting with our team in the fitness room to make sure it is brought up to our standards... More 

Castle Rock, Colorado, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed January 16, 2016 via mobile

I've been traveling to Waco for the last few years for business and the Hampton Inn and Suites has continued to impress me. The recent renovations have been great and I just love staying there. They have added an ATM, gotten new carpet and serve the best coffee! And the weather has been nice enough to enjoy the outdoor patio.... More 

Helpful?
Thank Joe S
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Joe S, We have many improvements in the pipeline, thank you for noticing the completed projects. And thank you for taking the time to share you experience. Our award winning team is amazing, they care about each other and our guest. We look forward to your staying with us again. Have a great week? More 

Willis, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 13, 2016

Service at this hotel is friendly, clean, and quiet. This is my third visit to this location and they continue to provide good service. Would not hesitate to reccommend and/or stay again! We stayed twice for business purposes, and once as a summer family vacation.

Review collected in partnership with Hampton

Helpful?
1 Thank Debra B
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Debra, Thank you for sharing your experience and recommendation. We love what we do and it shows in our service. We look forward to seeing you again soon. Safe travels! More 

Washington, DC, United States
1 review
5 of 5 stars Reviewed January 12, 2016

This facility's staff goes above and beyond to make you feel at home and comfortable! Meeting rooms were very accessible and staff was very willing and accomodating! Everyone seemed to enjoy what they were doing and it definintely showed in the results.

Review collected in partnership with Hampton

Helpful?
Thank Darwin B
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Darwin B Being of service to folks like you is easy. It was a pleasure having you here. We hope that we see you again soon, and thank you for taking the time to share your experience. Have a great January!! More 

Waco, United States
1 review
5 of 5 stars Reviewed January 8, 2016

I had to stay at the Hampton Inn while my husband was in the hospital over the Christmas holidays. Even though my circumstance where less than desirable, the facilities and the staff were the best in my estimation. The whole staff, including the housekeepers to the desk clerk, were beyond kind, and my stay was enjoyable and comfortable.

Review collected in partnership with Hampton

Helpful?
Thank Kim S
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you for taking the time to share your experience. We hope that you husband is feeling better. Please come back and see us on better circumstances. Happy 2016! More 

HOUSTON
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 29, 2015

While visiting family in Waco, the home of Baylor University, found ourselves with "no room at the family inn". Opted for this Hampton Inn behind a mall area and found it quiet, safe, with staff both kind and helpful. The amenities, service and attention to detail to make a guest welcomed were typical Hilton Honors pluses!! Great accommodations and so... More 

Review collected in partnership with Hampton

Helpful?
Thank travelbuff49
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you for sharing. We are very pleased that we were able to help make a difficult situation into a positive one. We hope that your time here in Waco was enjoyable and that you will come back and see us again soon. More 

2 reviews
5 of 5 stars Reviewed December 22, 2015

Hampton Inn in Waco Texas had to be the very best hotel we have ever stayed in! Staff were kind, courteous, respectful, helpful and truly graced us with that Southern Hospitality! Breakfast was very good, in room amenities were wonderful, laundry room was a blessing for us travelers, the room was so comfortable and clean. We would highly recommend Hampton!

Review collected in partnership with Hampton

Helpful?
Thank 656priscillas
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear 656, Thank you for sharing your experience with everyone. We truly care about your time with us and want to do everything we can to make it memorable in a positive way. When you really care it shows in everything you do. We appreciate your kindness and look forward to seeing you again. More 

Kaufman, Texas, United States
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 17, 2015

Comfort of beds is always important to us and they did not disappoint. Loved the free breakfast and the bright well laid out dining room. Convenient to freeway but nice quiet atmosphere inside. Staff was very helpful and made our stay the best. We would stay here again...definitely.

Helpful?
Thank Kitty H
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Kitty There is no opinion as important as our guest. Thank you for sharing yours. With every guest that walks into our hotel, we strive to make sure that they walk out feeling refreshed and well rested. Please come back and see us again. More 

Fort Worth, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 17, 2015

Hampton Inn South Waco is a good hotel. I have stayed there multiple times. My stay this time was fine except for two matters. First, last night of stay the room charge more than doubled because Waco was hosting a university football game the next day. Felt victimized by that charge. Secondly, on morning of departure no hot water at... More 

Helpful?
Thank KCC17
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear KCC17 I am so sorry to hear about the hot water issues. Please accept our apology and know that I will reach out to you personally. We thank you for taking the time to share your experience. More 

bardwell, United States
1 review
5 of 5 stars Reviewed December 16, 2015

this was a great room with great beds!!! staff was really nice and breakfast was good. i will say the Dr Peppers are pricey though but convenience is a big plus!!!! if all the rooms are like 304 then they are great!!!!! if you are looking for a room with a hot tub bath then this one is A+!!!!!

Review collected in partnership with Hampton

Helpful?
Thank James D
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear James D Did you know that Waco is the home of the Dr. Pepper Museum. Waco has many great attractions to keep visitors busy. We very much appreciate your taking the time to share your review. We hope to see you again soon. Next time I will buy you a Dr. Pepper. More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Our Waco hotel provides easy access to the Cameron Park Zoo, the Old Suspension Bridge over the Brazos River and Lake Waco. Baylor University and numerous Waco companies are just a short drive away.Make yourself at home in one of our 123 guest rooms and suites featuring king-sized or queen-sized beds, free internet, and complimentary breakfast. ... more   less 

Additional Information about Hampton Inn & Suites Waco South

Address: 2501 Marketplace Dr, Waco, TX 76711-2402
Location: United States > Texas > Waco
Price Range: $132 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Waco South 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn And Suites Waco South
Hampton Inn & Suites Waco South Hotel Waco
Hampton Inn Waco
Waco Hampton Inn
Hotel Style:
#1 Family Hotel in Waco
#1 Green Hotel in Waco
#2 Business Hotel in Waco
#2 Romantic Hotel in Waco
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