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Red Roof Inn Van Horn

Traveler (53)
Room & Suite (43)
Dining (3)

About

Location
Cleanliness
Service
Value
Situated in Van Horn, TX just off I-10 at Exit 138, Red Roof Inn Van Horn is close to many of the area's attractions including Mountain View Golf Course, Clark Hotel and Museum, Red Rock Ranch, Culberson County Historical Museum and Van Horn City Park. Guests also enjoy visiting the Rail Road Depot Museum and Sierra Blanca is only a short drive away. Red Roof Inn Van Horn is a non-smoking, pet friendly, family friendly hotel where guests can relax by the , enjoy a complimentary breakfast (6am - 9:30am daily) or utilize the conveniences of the 24 hour , business center and BBQ grill. All guestrooms come equipped with free WiFi, microwave & refrigerator, in-room coffee, iron & ironing board, hair dryer and work area. Truck parking, ADA rooms with roll-in showers and connecting rooms are available, please contact the inn for more details. Free coffeehouse style coffee & tea are available in the lobby. One well behaved family pet is welcome.
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Property amenities
Free parking
Free Internet
Breakfast included
Banquet Room
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
37Car recommended
Grade: 37 out of 100
19Restaurantswithin 5 miles
3Attractionswithin 5 miles
111Reviews
84Photos
4Q+A
24Room tips
Traveler rating
  • 24
  • 34
  • 16
  • 18
  • 19
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Be careful what you choose out there to stay in Van Horn. Bugs and more bugs not a very clean hotel and when you get bed bug bites no apology from staff. Management ignores you and then staff informs you that you are no longer welcomed there. Believe me they did me a great favor
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Response from Red Roof V, General Manager at Red Roof Inn Van Horn
Responded yesterday
Dear Ms. Cynthia D, Thank you for your recent review of our property. We are always grateful when guests take the time to help us improve our standards. We do and did apologized for the inconvenience this may have caused you Ms. Cynthia D. We took proper measures to accommodate you, However We received nothing but hostile attitude from you upon your return so we also took measures in regards that. Safe travels
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+4
Our room was filthy. Hair on the tiles and tub. Easily removed with water splashes. Clearly no one had truly swept or vacuumed this room for a long time. There were old pieces of lettuce and tomato under the bed. The bedspreads were stained. So gross. Not worth a penny.
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Response from Red Roof V, General Manager at Red Roof Inn Van Horn
Responded 1 week ago
Dear Guest, Please accept our sincerest apology regarding your experience with us. This is not indicative of our hotel, our operations and our business. This specific review will be addressed in our morning meeting with ALL our team members so this does not happen again. In regards the “lettuce and tomato” under the bed, all are rooms have boxed in bed frames with no access to underneath the bed to avoid issues like those. Thank you for choosing to stay with us. Safe Travels Gm
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A very nice place to stay front desk was very nice and friendly. The rooms are very spacious and clean. Love having hardwood floors instead of carpet. Not much for breakfast. The basic coffee, cereal and waffles. The walls are kind of thin though. Plenty of truck parking and
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Response from Red Roof V, General Manager at Red Roof Inn Van Horn
Responded 1 week ago
Dear Guest, Thank you for staying with us at Red Roof Inn Van Horn TX, We appreciate you taking time to leave feedback regarding your most recent stay with us. We aim to provide a clean and comfortable experience for our guests. We are glad to hear that you enjoyed your stay. We hope to see you soon. Elida S.
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We stopped here after arriving on a late evening flight in El Paso and on our way to Big Bend National Park. We had a very clean room that looked the the pictures the hotel supplied on this site and other. Beds were comfortable and the shower was hot. We didn't stay for
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Response from Red Roof V, Manager at Red Roof Inn Van Horn
Responded 2 weeks ago
Dear guest, I am thrilled to hear that you enjoyed your time spent with us. Our team prides itself on offering clean and comfortable accommodations accompanied by great service. Thank you for staying with us. We hope to see you soon! Safe Travels Elida S
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Stopped in for 1 night of needed rest after a very long day of driving. Not my favorite area to stop, but I was tired. The check in was pretty quick, the front desk person was polite and helpful. The Room was Okay. It was clean, the bed was a little older, but still pretty
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Response from Red Roof V, General Manager at Red Roof Inn Van Horn
Responded 3 weeks ago
Dear Guest, We appreciate you taking time to leave feedback regarding your stay at the Red Roof Inn Van Horn TX, We aim to provide a clean and comfortable experience for all our guests. We are glad to hear that you enjoyed your stay. We hope to see you soon with your furry friend. Sincerely Elida S.
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Hair in tub.
Tomato remains.
Hair on the tub wall.
Lettuce under the bed.
Floor clearly hasn't been swept or vacuumed.
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Thank you for contacting us, we apologies for the confusion. Your breakfast was included if you made the reservation prior to 1/31/2017. Our website was updated prior to that date and all (OTAs) should have reflected the this change. We offer our sincere apologies and would very much like to re inverse you for your dinning spend. Please contact our hotel directly to make proper arrangements.
0 votes
BREAKFAST $3 children under 10 years old and $6 everyone else includes beverage of choice. Sold by the plate to dine in or to go. DINNER $4 children under 10 years old and $7 everyone else includes beverage of choice. Sold by the plate to dine in or to go.
0 votes
Show all answers
asked and answered thank you
0 votes
Are the room renovations finished.
"Go somewhere else. This place is disgusting."
"wide halls; rooms away from the interstate would be quieter"
"Look at the room before you register."
"Somewhere else"
"Call hotel to confirm reservation rooms and availability of room type."
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PRICE RANGE
$73 - $83 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasVan Horn
NUMBER OF ROOMS
98
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