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Red Roof Inn Van Horn

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Traveler (37)
Room & Suite (36)
Dining (3)
Overview
  • Excellent25%
  • Very good27%
  • Average14%
  • Poor17%
  • Terrible17%
Travelers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (88)
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LanguageEnglish
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1 - 5 of 88 reviews
Reviewed 2 days ago

From the time we walked in the door we had a great experience. The front desk staff was very helpful and treated us like royalty. We checked in the room and everything was better than expected for the price of the room. We stayed several...More

Thank Cathy Clinton A
Response from Red Roof V, GSR at Red Roof Inn Van HornResponded yesterday

We appreciate your review and allowing us to serve you. We are working with our staff to address the issues from the negative reviews so its good to see that our efforts are paying off. We look forward to serving you again and hope to...More

Reviewed 1 week ago

I arrived late to this hotel and did not have a reservation. I drove up under the canopy and walked in. The desk clerk walked in behind me as he was out power-washing the walks. I did not realize he was the clerk also. He...More

Thank Parott1966
Response from Red Roof V, General Manager at Red Roof Inn Van HornResponded 4 days ago

Dear Parott1966, Thank you for taking the time to write a review of our property and your most recent stay. I’m glad to read that you were please with the clean and comfortable room. At Red Roof we strive for comfort, cleanliness and great customer...More

Reviewed 1 week ago via mobile

The check in was great. If everyone that works there was like the young lady that check us in I would have given 3 stars. we selected this hotel because we have stayed at Red Roof in the past and they were pretty good. This...More

Thank Dwayne V
Response from Red Roof V, Front Desk Clerk at Red Roof Inn Van HornResponded 1 week ago

Dear Dwayne, We appreciate your comments and will work with third party sites to ensure their description of the hotel is accurate. It is always better to call the hotel directly and/or verify on the redroof.com website to ensure accuracy for the hotel. We apologize...More

Reviewed 3 weeks ago

This was the worse hotel I've ever stayed. The lobby was dirty and smelled dirty. The front desk agent was sick, so she was cleaning her nose with her hands while checking us in. Once we got to the room, the A/C unit was turned...More

Thank Omar A
Response from Red Roof V, Guest Services Representative at Red Roof Inn Van HornResponded 3 weeks ago

Thank you the comments/review of your stay at the hotel. I would like to offer my sincere apology for the bad experience you had with our location. We pride ourselves on ensuring that every customer is happy with their stay every time. Did you contact...More

Reviewed June 28, 2018

Several Internet sites, including the Red Roof Inn site, advertised $50. Price at desk - $72. "Internet says $50." "I can do $66." "What about retired military discount?" "That's with the discount." 10 pm, hundreds of miles behind us, had to accept. Breakfast was okay,...More

Thank maykamu
Response from Red Roof V, GSR at Red Roof Inn Van HornResponded June 29, 2018

We at the Red Roof Inn value all guest who choose to stay with us especially our retired and military guest. We appreciate the sacrifices that have been made and we apologize that you feel you have been unappreciated. We will continue to work with...More

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About
Amenities
Top amenities
Free Parking
Free Internet
Breakfast included
Pool
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Banquet Room
Wheelchair access
Meeting Rooms
Business Center with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Details
Price range
$66 - $74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
$66 - $74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveler (37)
Room & Suite (36)
Dining (3)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
beckylekan
March 17, 2017|
Answer
Response from Red Roof V | Property representative |
Thank you for contacting us, we apologies for the confusion. Your breakfast was included if you made the reservation prior to 1/31/2017. Our website was updated prior to that date and all (OTAs) should have reflected the... More
0
Votes
fotobug
January 20, 2017|
AnswerShow all 2 answers
Response from Red Roof V | Property representative |
BREAKFAST $3 children under 10 years old and $6 everyone else includes beverage of choice. Sold by the plate to dine in or to go. DINNER $4 children under 10 years old and $7 everyone else includes beverage of choice... More
0
Votes
tctommy
May 11, 2016|
Answer
Response from tctommy | Reviewed this property |
asked and answered thank you
0
Votes
Room Tips
"Call hotel to confirm reservation rooms and availability of room type."
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"Room 151 was updated."
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"Skip this hotel."
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"Get your price in writing before showing up."
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