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Holiday Inn Tyler-South Broadway

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#2 of 37 Hotels in Tyler
Certificate of Excellence
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Holiday Inn Tyler-South Broadway
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329 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Tyler-South Broadway
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Showing 329: English reviews
Tyler, Texas
1 review
5 of 5 stars Reviewed June 30, 2016

We booked the ballroom for an event on Saturday, June 25. The banquet staff went above and beyond in making sure the room was set up correctly. He offered us water and coffee while we decorated the room. He even asked if we wanted music played over head while we were preparing the room. One of the maintenance employees, Jimmy,... More 

Helpful?
Thank dsplint1
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind review of our staff at the Holiday Inn-Tyler So Broadway in Tyler. We appreciate the comments and will certainly pass them along to the staff. They love hearing when our guests take note of the superior service we strive to give anyone who walks through the door of the Holiday Inn. Thank you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2016

I come to Tyler once a month to visit my daughter and we stay here everytime. We enjoy the pool and the rooms. Jimmy Wait the maintenance guy does an excellent job setting up the movies outside on Saturday night and fixes any issues we may have with our room.

Helpful?
1 Thank John S
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words about the Holiday Inn Tyler So Broadway in Tyler. Movies at the pool is a great hit during the summer. Kids love to swmn and watch movies. I will pass along your comments to Jimmy. He is a great asset to us. Come back and see us soon More 

Tyler, Texas
1 review
5 of 5 stars Reviewed June 26, 2016

I came here to watch the Ranger game, grab a bite to eat, and have a couple of beers. The bartender Eric was friendly and always ready to greet and serve everyone as they came and went. The chicken fried steak was great and fulfilling!!! I think I've found a new place to hang.

Helpful?
Thank ltyler2016
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding Eric and the food at the Holiday InnTyler So Broadway We appreciate your comments and happy to see that Eric found a new friend to visit Summerfields. Come back soon More 

Tyler, Texas
2 reviews
5 of 5 stars Reviewed June 24, 2016

We went into the bar to have a few cocktails and get away from the hustle about town. We decided to stop into the Holiday in Bar on the first floor. The bar was beautiful, and newly renovated and redone. The Bartender Eric was great! He greeted everyone with a smile, was friendly, served people quickly, and made us feel... More 

Helpful?
Thank KokonutPrincess
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your visit to Summerfield's in the Holiday Inn-Tyler So. Broadway. We were happy to see you liked what we have done with the renovating of Summerfields and the service Eric provided. Come back again soon...We have Karaoke on Tuesday evening and Thursday night is Burger/Blues with live entertainment and burger specials. More 

Aledo, Texas
1 review
5 of 5 stars Reviewed June 24, 2016

My stay at the Holiday Inn South in Tyler Texas on June 23, 2016 was simply excellent. The rooms was comfortable and the bartender Chrystal was attentive to all the patrons despite being busy. The parking lot had plenty of room as I was pulling a trailer this is a big plus.

Helpful?
Thank RobertBob1371
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the comments regarding your stay at the Holiday Inn-Tyler So Broadway. We agree that our parking lot is very user friendly for all types of traffic. I will pass along your comments regarding Chrystal as she is a definate asset to our hotel. Thank you and come back soon More 

Kilgore, Texas
1 review
5 of 5 stars Reviewed June 23, 2016

The governmental agency I work for has used the Holiday Inn Tyler - South Broadway event space for many years for special events. Recently we used their ballroom and break out room spaces for an orientation day. The staff is so attentive and everything was set up perfectly. The recent renovations of the facility were also very impressive. I would... More 

Helpful?
Thank lindsayvanderbilt
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding the renovations and the staff at the Holiday Inn-Tyler So Broadway. We value comments such as yours and will share it with the staff. Please come back and see us soon More 

Port Ewen, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed June 23, 2016

My room was lovely and the attendant replenished everything flawlessly unlike hotels at twice the price. Great and plentiful pillows. Comfy bed. Huge tv. Nice breakfast buffet and well stocked bar for evening imbibing. I asked for color copies of a report and the lovely Jennifer (front office manager) asked me to email to her and she printed it quickly... More 

Helpful?
Thank 1Tulip
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind comments regarding your stay at the Holiday Inn-Tyler So Broadway. We appreciate the feedback and please know that our guest satisfaction is the utmost on all our staff's minds. I will certainly pass along your comments regarding Jennifer to her and we hope to see you again soon More 

Cleveland, Texas
1 review
5 of 5 stars Reviewed June 21, 2016

We recently stayed at the hotel with family. This hotel is beautiful. We had a wonderful breakfast in the restaurant-one of the best made to order omelets I have ever had! The staff makes you feel welcome from the time you check in, until the bellman helps you out with your bags!

Helpful?
Thank brittanythompson416
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind words regarding the Holiday Inn-Tyler So. Broadway in Tyler TX. We appreciate the comments concerning our food and the service we provide our guests. We are one of the few hotels left that have bellman to help our guest upon their arrival and departure. We hope to see you again soon More 

Lake Charles, Louisiana
1 review
5 of 5 stars Reviewed June 12, 2016

This is my 5th trip to Tyler, TX and to stay in the Holiday Inn South Broadway. I have never had any issues with the hotel. The food is always good, the staff is always more than helpful and friendly. Every year I see Cassundra and she goes above and beyond to help everyone out. This year, the hotel remodeled... More 

Helpful?
Thank amzi2016
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding your stay at the Holiday Inn Tyler So. Broadway. We value your comments and will pass them along to our staff. The Rug Hooking Camp is a joy to have at our hotel and we appreciate your business. I am sorry about the Roly Poly's but I agree they are a Texas... More 

Quitman, Texas
Level Contributor
1 review
5 of 5 stars Reviewed June 10, 2016

What a great surprise for the kids! They were showing the movie Nemo at the pool! Our kids were able to swim, AND watch one of their favorite movies POOLSIDE! This hotel is in a great location on Broadway, close to shopping and restaurants. Our room was spotless, updated and very welcoming. Added plus of microwave and small fridge in... More 

Helpful?
Thank MarkandLindsay88
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 

Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 S Broadway Ave, Tyler, TX 75703-4350
Location: United States > Texas > Tyler
Price Range: $112 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn
Hotel Style:
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Romantic Hotel in Tyler
#11 Family Hotel in Tyler
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