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Holiday Inn Tyler-South Broadway

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#2 of 38 Hotels in Tyler
Certificate of Excellence
GreenLeadersBronze level
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Holiday Inn Tyler-South Broadway
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346 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Austin, Texas
Level Contributor
4 reviews
Reviewed 2 weeks ago

First of all, Tina, the person at the hospitality bar in the upper floors was awesome. The rooms are clean and the staff at the desk was friendly and helpful. But dog poop in foyer needs to be cleaned!

Helpful?
Thank emighty
Atlanta, Georgia
1 review
Reviewed 3 weeks ago

Each year our business celebrates the tenure of our team members. My company has utilized the Holiday Inn on South Broadway for years. They have always been very accommodating but it seems that within the last two years that they have improved their services and have exceeded our expectations. The motel has spent thousands upgrading their banquet room and it... More 

Helpful?
Thank b0neb0y
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Holiday Inn Tyler So. Broadway. We were excited to hear you had a great experience. I will pass along your comments to our staff as they are always excited when we have a happy guest leave a great comment. We loved hosting your event and look forward to seeing you... More 

Searcy, Arkansas
Level Contributor
3 reviews
Reviewed 3 weeks ago

I've traveled twice with a great travel group and we always stay at this hotel. We come to Canton Trade Days in Canton Tx and always have a great trip! One of the reasons is our hotel accommodations. The rooms are clean and the staff is always happy to see us. They always welcome us with a punch and cookie... More 

Helpful?
Thank KRob213
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind words regarding the Holiday Inn Tyler So Broadway Tyler TX. I will be happy to pass your comments along to Jimmy and the rest of the team who made your stay enjoyable. We love seeing your group every year and hope to see you next year. Thanks again More 

Searcy, Arkansas
2 reviews
Reviewed 4 weeks ago

Our travel club has stayed at this property 7 times and we already have 2 more visits booked for next year!! It starts with Rebecca McLaughlin. She is so accommodating and so easy to work with. She greets our motorcoach when we arrive and has warm cookies and punch in a private room for us. She lets us play Mexican... More 

Helpful?
Thank amsnow
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind reveiw of the Holiday Inn-Tyler So Broadway Tyler TX. We appreciate your comments and I will be sure to pass these along to Rebecca and Jimmy and the rest of the staff who make your stay special. We look forward to seeing your group every year and hope to see you again next... More 

Level Contributor
24 reviews
Reviewed 4 weeks ago via mobile

Our favorite place to stay when we are shopping at Canton Trade Days in Canton Texas. Great breakfast, clean room, great location..lots of malls & restaurants in this area, friendly & professional service. We will be back!!

Helpful?
Thank Diane C
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding your stay at the Holiday Inn-Tyler So Broadway Tyler TX. We hope you enjoyed yourself in Canton and hope you picked up one of our Canton Survival Bags that we give out to our Canton Trade Days customers. If not, be sure to ask for one on your next trip to... More 

1 review
Reviewed October 18, 2016 via mobile

Always a great time at the Holiday Inn in Tyler. There's always an event for guests to enjoy. Ask for Erik Edgar to take care of you at Summerfield's. Good ol' fashioned customer service every time! Karaoke every Tuesday nights!

Helpful?
Thank Matthew T
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments concerning your great time at the Holiday Inn Tyler So Broadway. We value our guests opinions and Erik will be happy to hear that he has a very satisfied guest. We hope to see you again soon when you return to Tyler More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2016

Friendly staff, very clean rooms, great location, complimentary snacks in the bar in the evening, reasonably priced drinks, while no complimentary breakfast, the cost for the buffet is reasonable. You will not regret staying here.

Helpful?
Thank Schelly D
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Holiday Inn Tyler So. Broadway. We were excited to hear you had a great experience and enjoyed our breakfast buffet. Please come back and see us on your next visit to Tyler. More 

Houston, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 15, 2016

When we checked in we were told all the "best" rooms close to the front desk/ pool area were taken by Holiday Inn employees due to a conference. They put us way on the other side, which was dark & felt unsafe. As we walked in our room a roach ran across the floor. The room and hallway had a... More 

Helpful?
Thank vicreaux
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn Tyler So Broadway in Tyler TX. We value your concerns, however, we did not have a Holiday Inn Conference at our hotel. We have had a couple of conferences over the last two weeks and the hotel was sold out but never to Holiday Inn employees. I hope... More 

Level Contributor
3 reviews
Reviewed October 7, 2016

Friendly staff went above and beyond procuring the perfect room for our needs. Tom explained the layout of the 3 lakes in the area and Adai recommended 2 great restaurants. Our double room was spacious and comfy with a pool view but we were disappointed the rooms balcony door was bolted shut. The location was great right off the main... More 

Helpful?
Thank Kagatime
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind review of the Holiday Inn Tyler So Broadway. We value our guests comments as it helps us in knowing the areas we need to concentrate on. Unfortunatley the locked doors are for safety and security of our guests but I totally understand the desire to have the doors open. Thank you again Come... More 

Golden, Colorado
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 29, 2016

Among Holiday Inns, this is one of the really good ones. Good people on the front that make you feel like their glad to see you back even though you've never been to this one. Restaurant is 1st class and the breakfast is as good as it gets. They also have real eggs if you're like me and can't handle... More 

Helpful?
Thank Robert B
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Wow! What a nice compliment about the Holiday Inn-Tyler So. Broadway in Tyler TX. I agree with you plastic eggs are not that appetizing in the morning. We appreicate your feedback and will certainly let the staff know how you feel about them. Come back and see us again soon.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 

Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 South Broadway, Tyler, TX 75703
Location: United States > Texas > Tyler
Price Range: $96 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Odigeo, Priceline, IHG and Travelocity so you can book your Holiday Inn Tyler-South Broadway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn
Hotel Style:
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Romantic Hotel in Tyler
#11 Family Hotel in Tyler
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Questions & Answers

Questions? Get answers from Holiday Inn Tyler-South Broadway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good luck! I would suggest a roach free room.”
 of 5 bubbles vicreaux, Oct 15, 2016 | Read review
“Rooms on the north side have drive up parking and building access.”
 of 5 bubbles Kagatime, Oct 7, 2016 | Read review
“Get an outside room with a view. They have inside rooms to; that means no views.”
 of 5 bubbles robertbG8671MG, Sep 29, 2016 | Read review
“Call ahead and get a quite room far from the elevators”
 of 5 bubbles X815CWterrym, Sep 8, 2016 | Read review
“Floors 7 & 8 had all the extras”
 of 5 bubbles didavid2016, Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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