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Holiday Inn Tyler-South Broadway

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#2 of 37 Hotels in Tyler
Certificate of Excellence
GreenLeadersBronze level
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Holiday Inn Tyler-South Broadway
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327 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Paris, Texas
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I am in town for a class here at the Hotel tomorrow. The entire facility is very clean. The staff was very friendly and helpful. My room is comfy. I have a room with a king bed. I have a microwave and a small fridge in my room. There is a deal and a couch as well. It is always... More 

Helpful?
Thank Michael W
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel is very accommodating. Tom is a driver who took me after my Dr. visit to the mall and to get water at a local drug store. Also I brought back an organic squash and zucchini and he had the kitchen prepare it for me and delivered to my room. I can't believe people can be so wonderful.

Helpful?
Thank Beverly W
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Holiday Inn Tyler So Broadway in Tyler TX. We value our guests comments and will be sure to pass them along to the appropriate departments. I hope you come back and see us soon More 

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was excellent. From the plaining of the reunion in August 2015t to the conclusion of our reunion Aug. 2016i Shellie Arnold provided professional guidance at in every step of the Reunion planning process. Everything in the agreement was met . All audio & video concerns were met. The suggestion by Shellie to move the picnic inside was appreciated by... More 

Helpful?
Thank arettigjr
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the wonderful review given to the staff at the Holiday Inn-Tyler So Broadway. We value your businesss and very happy to see that your Reunion was a success. I will pass along your comments to our staff as they are always excited when we have a happy guest leave a great comment about their stay.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our air conditioning unit stopped working Saturday August 6, 2016. Being from Washington state we are not acclimated to the heat. Our room was getting extremely muggy. Jimmy Mait took his time to fix our unit so we could be comfortable. He was also there when we arrived on Thursday to offer help with all of our baggage. Because we... More 

Helpful?
Thank Brianne B
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding your stay at the Holiday Inn-Tyler So Broadway. We value your comments and I know Jimmy will be happy to hear he was an asset to our guest stay. We hope that you will return to Tyler soon and choose us as your place to stay. More 

Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We recently stayed here for 6 days in July 2016 during the Texas State baseball Championship tournament with all the parents, siblings, grandparents and players. The hotel is newly renovated and is within walking distance to shopping and many great restaurants. Management make sure our group of 32 was well taken care of and many thanks to Rebecca McLaughlin who... More 

Helpful?
1 Thank Gatormagman
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay with us during the Little League conference held in Tyler. We at the Holiday Inn-Tyler So Broadway value your comments and observations during your 6 day stay with us. We hope to see you again next year at the championship..... More 

1 review
4 of 5 stars Reviewed July 7, 2016 via mobile

Chrystal the bartender is absolutely amazing, she's very friendly, greets you with open arms, and always so helpful. I recommend sitting at the bar so you can get her service, she's there's throughout the week but not on Friday...........

Helpful?
Thank Dara C
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding Chrystal and the Holiday Inn Tyler So Broadway. We appreciate your thoughts and will certainly let Chrystal know of your comments concerning her service. We hope you return very soon... More 

1 review
5 of 5 stars Reviewed July 3, 2016 via mobile

Great hotel awesome pool and very friendly customer service from Adai! Thanks for the friendly service! Probably the nicest and most spacious pool that Tyler to has to offer in a hotel. Also they have an experienced bartender that made us some awesome drinks! 👍😄🍻

Helpful?
Thank Chris W
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind review of the Holiday Inn Tyler So Broadway. We value your comments and will certainly pass along your comments to Adai. She is a great asset to our hotel and we love having her as an employee. I will certainly let our bartenders know of your comments as well. Our outdoor pool area... More 

2 reviews
4 of 5 stars Reviewed July 1, 2016

BeBe, Corporate Sales Manager was excellent. Each morning, during breakfast, she went to each table and greeted and had a brief conversation with each the customers. She made me feel so welcome and appreciated. Cassandra & Patty were exceptional. Both of them provided food service to our group. Both of them were always kind, courteous and accommodated us in a... More 

Helpful?
Thank Beverly B
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kinds words regarding our staff at the Holiday Inn Tyler So Broadway. We value your comments and were happy to see that you enjoyed your stay and the service you received. We hope you come back and see us again when in Tyler. More 

Tyler, Texas
1 review
5 of 5 stars Reviewed June 30, 2016

We booked the ballroom for an event on Saturday, June 25. The banquet staff went above and beyond in making sure the room was set up correctly. He offered us water and coffee while we decorated the room. He even asked if we wanted music played over head while we were preparing the room. One of the maintenance employees, Jimmy,... More 

Helpful?
Thank dsplint1
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind review of our staff at the Holiday Inn-Tyler So Broadway in Tyler. We appreciate the comments and will certainly pass them along to the staff. They love hearing when our guests take note of the superior service we strive to give anyone who walks through the door of the Holiday Inn. Thank you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2016

I come to Tyler once a month to visit my daughter and we stay here everytime. We enjoy the pool and the rooms. Jimmy Wait the maintenance guy does an excellent job setting up the movies outside on Saturday night and fixes any issues we may have with our room.

Helpful?
1 Thank John S
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words about the Holiday Inn Tyler So Broadway in Tyler. Movies at the pool is a great hit during the summer. Kids love to swmn and watch movies. I will pass along your comments to Jimmy. He is a great asset to us. Come back and see us soon More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 

Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 S Broadway Ave, Tyler, TX 75703-4350
Location: United States > Texas > Tyler
Price Range: $112 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn
Hotel Style:
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Romantic Hotel in Tyler
#11 Family Hotel in Tyler
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