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Holiday Inn Tyler-South Broadway

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#2 of 38 Hotels in Tyler
Certificate of Excellence
GreenLeadersBronze level
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Holiday Inn Tyler-South Broadway
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336 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Waller, Texas, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Where to begin the staff is awesome and all ways greats you with a smile and makes you feel welcome as if you was home away from home and the Summerfield Bar &Grill is the shizz The mgr Eric and bar tender Monica made me feel as if i was one of locals and the hospitality is a 10+ in... More 

Helpful?
1 Thank Desmond C
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your kind review regarding Holiday Inn-S. Broadway Tyler Tx. We value our guests comments and I will pass them along to Eric and Monica. Our staff love our guests and love hearing they did a good job. Thank you again, come back and see us soon. More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is an above standard Holiday Inn. It is great for business trips of extended time. The bar is great, the bar tenders are great. There are a few areas to eat and drink at within walking distance, but there is really no reason to leave on a business trip.

Helpful?
1 Thank cam0313
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kinds words regarding the Holiday Inn-Tyler So Broadway in Tyler TX. We were happy to see you enjoyed your stay and our staff. We are known for our great food and service and happy to see that our guests are noticing. Come back soon More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

The organization that I participate in recently had a convention in Tyler and this hotel was our headquarters. I really don't have anything but the best to say about the experience. Other members told me repeatedly about their stay and there were no complaints that I heard. Rebecca McLaughlin was our lead contact and she helped us every step of... More 

Helpful?
Thank Terry M
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind words concerning your Conference held at the Holiday Inn-Tyler So Broadway in Tyler TX. We were so happy to host your Conference and very excited to see the appreciation you gave our staff. They are wonderful and always ready to, serve our guests. Thank you again We hope to see you next year More 

Midlothian, Texas
Level Contributor
30 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

they over book and place me in another hotel, they place me in another room but in a different area of the city. I do not understand how they can overbook the rooms are renovated but the general installations need maintenance looks old and has not been paint in years, including the pool.

Helpful?
Thank JLRendon
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn-Tyler So Broadway in Tyler TX. I want to apologize for not being able to honor your reservation. Sometimes, overbookings occur when people who we think are checking out decide to stay another night. Our hotel had a 5M renovation completed in 2015 which included painting, total remake of... More 

Waco, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Rebecca and Jen made our Stay!!! They were great to work with in setting up a convention of bring 1000+ to Tyler, TX. They worked with us and checked in everyday we were there to make sure not only our needs were met but taking care of all the little things. Thanks a million ladies!

Helpful?
Thank didavid2016
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments concerning your stay at the Holiday Inn-Tyler So Broadway in Tyler TX. We value our guests comments and I will pass them along to Rebecca and Jen. Our staff love our guests and love hearing they did a good job. Thanks again, come back and see us again. More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our organization recently had a convention in Tyler and this hotel was our headquarters. I really don't have anything but the best to say about our experience. Other members told me repeatedly about their stay and there were no complaints that I heard. Rebecca McLaughlin was our lead contact and she helped us every step of the way for over... More 

Helpful?
1 Thank hudsonjane
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding your Conference held at the Holiday Inn-Tyler in Tyler TX. I will certainly pass along your comments to the above mentioned staff as well as everyone who enjoyed serving your group. We heard mention that you may be back and we would love the opportunity to host your event again. Everyone... More 

Texas
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older hotel that has seen some nice updates. The guest rooms were updated about a year ago and now the main public areas have been as well. The rooms are very comfortable and roomy. The hotel is located close to the mall and several restaurants.

Helpful?
Thank EastTexasTraveler903
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind review of the Holiday Inn-Tyler So Broadway in Tyler TX We value your opinions and were very excited to see that you enjoyed the major renovations of the hotel. Come back and see us again when you are in the Tyler area. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Thanks to Cassandra and the other wait staff the reception was a great event. Thank you Cassandra for being so kind and gracious while serving us. You took care of all our needs regarding our meal needs and dessert.

Helpful?
Thank Ronald W
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words concerning Cassandra and our staff at the Holiday Inn-Tyler So Broadway in Tyler TX. We were happy to see your wedding was a success and that Cassandra and our staff took care of all your needs. Please remember us for any other upcoming events you may be planning in the future. More 

Roselle Park, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Holiday Inn on South Broadway is absolutely wonderful! The hotel is nicely renovated and the guest rooms were modern, comfortable and clean. The sheets and towels were soft and of great quality. The bathroom was beautiful and even had a raindrop shower, the pressure could've been better (more) but it was clean and comfortable. The service was impeccable from... More 

Helpful?
1 Thank cardacosta
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the wonderful review you gave our staff and the Holiday Inn-Tyler So Broadway. We appreciate your comments and I will certainly pass them along to the staff members mentioned as well as all our staff who played a part in making your stay memorable. We loved having you and hope to see you again More 

Paris, Texas
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I am in town for a class here at the Hotel tomorrow. The entire facility is very clean. The staff was very friendly and helpful. My room is comfy. I have a room with a king bed. I have a microwave and a small fridge in my room. There is a deal and a couch as well. It is always... More 

Helpful?
Thank Michael W
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the great review of our hotel, The Holiday Inn Tyler So Broadway in Tyler Tx. We appreciate your comments and hope to see you again soon More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 

Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 S Broadway Ave, Tyler, TX 75703-4350
Location: United States > Texas > Tyler
Price Range: $106 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Odigeo, Orbitz, Travelocity, TripOnline SA, Priceline, Expedia and Hotwire so you can book your Holiday Inn Tyler-South Broadway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn
Hotel Style:
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Romantic Hotel in Tyler
#11 Family Hotel in Tyler
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