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Holiday Inn Tyler-South Broadway

#2 of 37 Hotels in Tyler
Certificate of Excellence
GreenLeadersBronze level
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Holiday Inn Tyler-South Broadway
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323 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed here for 6 days in July 2016 during the Texas State baseball Championship tournament with all the parents, siblings, grandparents and players. The hotel is newly renovated and is within walking distance to shopping and many great restaurants. Management make sure our group of 32 was well taken care of and many thanks to Rebecca McLaughlin who... More 

Helpful?
1 Thank Gatormagman
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay with us during the Little League conference held in Tyler. We at the Holiday Inn-Tyler So Broadway value your comments and observations during your 6 day stay with us. We hope to see you again next year at the championship..... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Chrystal the bartender is absolutely amazing, she's very friendly, greets you with open arms, and always so helpful. I recommend sitting at the bar so you can get her service, she's there's throughout the week but not on Friday...........

Helpful?
Thank Dara C
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding Chrystal and the Holiday Inn Tyler So Broadway. We appreciate your thoughts and will certainly let Chrystal know of your comments concerning her service. We hope you return very soon... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel awesome pool and very friendly customer service from Adai! Thanks for the friendly service! Probably the nicest and most spacious pool that Tyler to has to offer in a hotel. Also they have an experienced bartender that made us some awesome drinks! 👍😄🍻

Helpful?
Thank Chris W
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind review of the Holiday Inn Tyler So Broadway. We value your comments and will certainly pass along your comments to Adai. She is a great asset to our hotel and we love having her as an employee. I will certainly let our bartenders know of your comments as well. Our outdoor pool area... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

BeBe, Corporate Sales Manager was excellent. Each morning, during breakfast, she went to each table and greeted and had a brief conversation with each the customers. She made me feel so welcome and appreciated. Cassandra & Patty were exceptional. Both of them provided food service to our group. Both of them were always kind, courteous and accommodated us in a... More 

Helpful?
Thank Beverly B
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kinds words regarding our staff at the Holiday Inn Tyler So Broadway. We value your comments and were happy to see that you enjoyed your stay and the service you received. We hope you come back and see us again when in Tyler. More 

Tyler, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

We booked the ballroom for an event on Saturday, June 25. The banquet staff went above and beyond in making sure the room was set up correctly. He offered us water and coffee while we decorated the room. He even asked if we wanted music played over head while we were preparing the room. One of the maintenance employees, Jimmy,... More 

Helpful?
Thank dsplint1
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind review of our staff at the Holiday Inn-Tyler So Broadway in Tyler. We appreciate the comments and will certainly pass them along to the staff. They love hearing when our guests take note of the superior service we strive to give anyone who walks through the door of the Holiday Inn. Thank you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I come to Tyler once a month to visit my daughter and we stay here everytime. We enjoy the pool and the rooms. Jimmy Wait the maintenance guy does an excellent job setting up the movies outside on Saturday night and fixes any issues we may have with our room.

Helpful?
1 Thank John S
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words about the Holiday Inn Tyler So Broadway in Tyler. Movies at the pool is a great hit during the summer. Kids love to swmn and watch movies. I will pass along your comments to Jimmy. He is a great asset to us. Come back and see us soon More 

Tyler, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I came here to watch the Ranger game, grab a bite to eat, and have a couple of beers. The bartender Eric was friendly and always ready to greet and serve everyone as they came and went. The chicken fried steak was great and fulfilling!!! I think I've found a new place to hang.

Helpful?
Thank ltyler2016
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding Eric and the food at the Holiday InnTyler So Broadway We appreciate your comments and happy to see that Eric found a new friend to visit Summerfields. Come back soon More 

Tyler, Texas
2 reviews
5 of 5 stars Reviewed June 24, 2016

We went into the bar to have a few cocktails and get away from the hustle about town. We decided to stop into the Holiday in Bar on the first floor. The bar was beautiful, and newly renovated and redone. The Bartender Eric was great! He greeted everyone with a smile, was friendly, served people quickly, and made us feel... More 

Helpful?
Thank KokonutPrincess
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your visit to Summerfield's in the Holiday Inn-Tyler So. Broadway. We were happy to see you liked what we have done with the renovating of Summerfields and the service Eric provided. Come back again soon...We have Karaoke on Tuesday evening and Thursday night is Burger/Blues with live entertainment and burger specials. More 

Aledo, Texas
1 review
5 of 5 stars Reviewed June 24, 2016

My stay at the Holiday Inn South in Tyler Texas on June 23, 2016 was simply excellent. The rooms was comfortable and the bartender Chrystal was attentive to all the patrons despite being busy. The parking lot had plenty of room as I was pulling a trailer this is a big plus.

Helpful?
Thank RobertBob1371
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the comments regarding your stay at the Holiday Inn-Tyler So Broadway. We agree that our parking lot is very user friendly for all types of traffic. I will pass along your comments regarding Chrystal as she is a definate asset to our hotel. Thank you and come back soon More 

Kilgore, Texas
1 review
5 of 5 stars Reviewed June 23, 2016

The governmental agency I work for has used the Holiday Inn Tyler - South Broadway event space for many years for special events. Recently we used their ballroom and break out room spaces for an orientation day. The staff is so attentive and everything was set up perfectly. The recent renovations of the facility were also very impressive. I would... More 

Helpful?
Thank lindsayvanderbilt
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding the renovations and the staff at the Holiday Inn-Tyler So Broadway. We value comments such as yours and will share it with the staff. Please come back and see us soon More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 

Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 S Broadway Ave, Tyler, TX 75703-4350
Location: United States > Texas > Tyler
Price Range: $112 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn
Hotel Style:
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Romantic Hotel in Tyler
#11 Family Hotel in Tyler
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