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528 S Saunders Ave, Tyler, TX 75702-8347
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Traveler (8)
Room & Suite (13)
Dining (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 18 Specialty lodging in Tyler
Location
4.8
Cleanliness
4.4
Service
4.4
Value
4.5
Travelers' Choice
We provide clean, affordable accommodations for guests with loved ones in the hospital, overnight stays for medical procedures, hospital staff, corporate stays, family visits, homeowners in transition and folks new to Tyler. All apartments have a fully furnished kitchen and free WIFI. We offer studios and 1- and 2-bedroom apartments to rent by the day, week or month. We are almost finished with our renovations and are now accepting new leases. Stop by and check us out!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Budget

Location

Full view
45Car recommended
Grade: 45 out of 100
19Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
101Reviews4Q+A22Room tips
Traveler rating
  • 69
  • 20
  • 5
  • 3
  • 4
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Popular mentions
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Most Recent
PJFishingQueen wrote a review Oct 2021
Emory, Texas4 contributions3 helpful votes
The hotel is old, but they are doing a good job renovating. The room was very clean, the bed was comfortable, and it was great to have a little kitchenette. The hotel is very convenient to the hospitals and medical clinics, within easy walking distance. The room was well worth what we paid just for one night and we will be visiting again in the near future.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marggi Wallace, General Manager at Hospitality House
Responded Nov 15, 2021
Thank you so much for taking the time out of your busy schedule to write a review. Our renovating is almost finished!! We have just the hallways left to paint and replace the carpet. Most of our Apartments have fresh paint and new flooring, and all will have new beds!! We have added 5 more Queen size bed options and 2 bunk rooms that will sleep up to 5 adults. All of this and we still have very competitive rates! We are looking forward to serving you again. Thanks again and stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MilesFromAledo wrote a review Oct 2021
Texas17 contributions4 helpful votes
I'm very grateful for these accommodations. I found the studio room very clean and comfortable. The price and location is great (5 minute walk to hospital). It is a VERY basic room. The short walk from the parking lot is not very "inviting" but easy to get over once you are settled. Bring some earplugs as sounds from adjoining rooms are not very muffled. Coffee pots and filters are provided but bring your own grounds or purchase from the office. The office manager was very accommodating and friendly. Great place to stay while visiting family in the the Mother Francis hospitals.
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Date of stay: October 2021
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marggi Wallace, General Manager at Hospitality House
Responded Nov 15, 2021
Thank you for taking the time to write a review for us. We are very glad that you appreciated the cleanliness of your Home Away from Home....our Housekeepers are the best!! They say, "location is everything!" and our location couldn't be better!! We are very glad that you were highly satisfied with your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wendi B wrote a review Sep 2021
Dallas, Texas1 contribution1 helpful vote
I was very impressed by the look and feel of tje environment. It was very homey and inviting. The office staff was wonderful and helpful. The room was nice and comfortable. I will for sure stay with yall again
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marggi Wallace, General Manager at Hospitality House
Responded Oct 5, 2021
Thank you so much for taking time out of your busy schedule to give us a review. We are very happy to hear that you enjoyed your stay. We are getting close to the end of our renovations, last area we have to do is the hallways...we are so glad that you were impressed with our update. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
772judyl wrote a review Jul 2021
San Antonio, Texas46 contributions3 helpful votes
Most comfortable place to stay while my brother was having surgery! Only 3 minutes from the hospital. Kitchen complete with dishes, pots and pans, silverware, full size refrigerator, coffee pot. Clean shower, dinning room and living room combined and separate bedroom and a toll up bed was so handy! Wifi and TV and the neighboring rooms were so quiet! The washer and dryer made it super easy to clean clothes. A must see and stay to believe the awesome convenience.
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marggi Wallace, General Manager at Hospitality House
Responded Aug 3, 2021
Dear 772JudyL, Thank you so much for taking the time to write us a review. We are very happy to hear that you are highly satisfied with your experience with us. We continue to update our apartments with fresh paint and new flooring and eventually new furniture. We look forward to continuing our service for families who have loved ones in the hospital.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abel E wrote a review May 2021
1 contribution1 helpful vote
I really enjoyed my stay at this place. For the price you pay especially as an healthcare provider to stay here, I was very impressed. The room I stayed in was very clean, no weird smells, and the bed was comfortable.
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Date of stay: May 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marggi Wallace, General Manager at Hospitality House
Responded May 31, 2021
Dear Abel, thank you for the nice review. We are happy to hear that you enjoyed your visit with us. We are looking forward to your next stay!! We love referrals!! All the best to your and yours!! Marggi and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sue Kay wrote a review May 2021
Rockwall, Texas69 contributions9 helpful votes
The apartment is great for staying close when you have someone in the hospital, it is right across the street. It is clean and wonderful people to help with what you might need. There is a washer and dryer facility right on the premises.
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Date of stay: May 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marggi Wallace, General Manager at Hospitality House
Responded May 31, 2021
Dear Sue, thank you so much for taking the time to give us a review! We are very happy to hear that you enjoyed your stay. I always forget to mention our on site laundry room, thanks for reminding me!! We definitely care about our guests and are thrilled to know that you were comfortable with us. Take Care! Marggi and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim C wrote a review May 2021
2 contributions
I needed a place to rest my head close to the hospital where my husband has been for a week. Very close ..room was clean and smelled like new carpet ! Furniture old but I didn’t care I was comfy and happy ! I would definitely recommend and stay here again ! Front desk lady was so sweet !! Cheap and very peaceful !!
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marggi Wallace, General Manager at Hospitality House
Responded May 31, 2021
Thank you so much for your lovely review! We are in the beginning of our hotel update as I write this. We have freshly painted and put in new flooring in over 12 apartments already. New Furniture is part of our plan for the update also.... shipping times have been horrible! We can hardly wait to have it all finished. We are very happy to hear that you enjoyed your stay!! All the best to you and your husband!! Marggi and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Audrey G wrote a review Apr 2021
1 contribution
I moved into the area and my apt wasn't going to be ready for over a week. I was very happy I found the Hospitality House. It was clean, the efficiency bed was very comfortable, and I had a complete kitchen to be able to cook. The rates were great, and saved me a ton of money. Very safe area, across from the hospital. I only wish I had found it sooner, instead of paying for a hotel for 3 nights. Management could not have been nicer. I would highly recommend to anyone needing a place to stay for a week or more.
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Date of stay: April 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marggi Wallace, General Manager at Hospitality House
Responded May 31, 2021
Dear Audrey, Thank you so much taking the time to give us a review. I'm glad that you shared that you were a guest "in transition", awaiting your new home to move into; that you had no connection to the hospitals. Many people think that you have to have people in the hospital to take advantage of our wonderful hotel. We are very happy to hear that you felt safe and had everything you needed for a short or a long stay!! All the best to you in your new home!! Marggi and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie W wrote a review Apr 2021
1 contribution
Clean rooms, respectful staff, very close to hospital, reasonable prices rates, pet friendly, spacious room, well kept lawns, well accommoded staff ( offered handicapped supplies if needed), quiet after hours
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marggi Wallace, General Manager at Hospitality House
Responded May 31, 2021
Dear Stephanie, thank you so much for the nice review. We are very happy to hear that you were highly satisfied with your stay. Your comfort and convenience is very important to us as we know this is usually a very stressful time for many of our guests. Thanks again for taking the time to give us a review. All the best to you and yours!! Marggi and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike P wrote a review Feb 2021
1 contribution
I was very impressed with the management team. The rooms were neat and clean, very well equipped, excellent heating during a VERY catastrophic week of the worst weather in Texas in a long time. The managers, Marggi and Lonnie, were very accommodating when I needed to keep extending our stay while my husband was in the hospital. I will be using the Hospitality House in the future, if there is room for us. One issue I had, small in comparison to the excellent service, I missed communicating with Marggi/Lonnie on one day during a particularly difficult day for my husband. I was under a lot of stress and forgot to call them to let them know I did not need my room anymore. I was charged for that night. Not a real big deal, but perhaps, in certain situations, a reminder to the tenant, by text, would be possible to alert the need to extend or turn in keys to avoid extra charges. The price is so reasonable that I am not unhappy, just surprised. Just a thought, going forward.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: Close to an outside door, lower floor worked for me.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marggi Wallace, Guest Services / Front Office at Hospitality House
Responded Apr 5, 2021
Thank you for taking the time to write us a review. I am so sorry for the misunderstanding. I don't recognize you by your email address, or I would look into this. I am, however, taking your idea seriously, and will post a note on the back of the hotel apartment doors stating the need to turn the keys into the front desk on departure, before check out time, to prevent extra charges. Thank you for the great tip! Sincerely, Marggi and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
United StatesTexasTyler
NUMBER OF ROOMS
36
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Frequently Asked Questions about Hospitality House
What are some of the property amenities at Hospitality House?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at Hospitality House?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Hospitality House?
Yes, free parking is available to guests.
What are some restaurants close to Hospitality House?
Conveniently located restaurants include Stanley's Famous Pit Bar-B-Q, Janie's Cakes, and Margarita's Mexican Restaurant.
Is Hospitality House located near the city center?
Yes, it is 0.4 miles away from the center of Tyler.
Are any cleaning services offered at Hospitality House?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hospitality House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hospitality House?
Many travelers enjoy visiting The McClendon House (1.1 miles).
Is Hospitality House accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.