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Comfort Suites Tyler South

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303 E Rieck Rd, Tyler, TX 75703-3880
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (21)
Room & Suite (36)
Dining (6)
Travel safe during COVID-19
A note from Comfort Suites Tyler South
Updated 06/02/20

About

#17 of 38 hotels in Tyler
Location
Cleanliness
Service
Value
We are centrally located in the heart of Tyler. We are in walking distance of some of your favorite eatery's, Outback Steakhouse, Olive Garden, Applebee's, Golden Coral, Spring Creek BBQ, Chick fil, McDonald's. Shopping Center next to hotel. Best Buy, Marshall's, Drug Emporium, Shoe Carnival, Lowe's, Ulta Beauty, Pets Mart. Jogging Trail and park near hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Spa
Salon
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
DVD / CD player
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Languages Spoken
English
178Reviews1Q+A31Room tips
Traveler rating
  • 102
  • 46
  • 8
  • 7
  • 15
Time of year
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Popular mentions
wmcbryde21 wrote a review Jul 2020
Vidor, Texas462 contributions100 helpful votes
I prepaid on June 20th via trip.com. Had to look for someone to check me in for 10 minutes. Had a $100 temporary hold for Incidentals put on my card in case I ‘broke something’ or ‘needed something repaired’ after my stay. I was told is would be refunded upon check out. That was July 9th, checkout July 10th. Today is the 14th and the pending charge has now moved to completed. I called to have this fixed and was told it was the credit cards fault. No. When a merchant doesn’t cancel/refund a transaction, it moves from pending to completed. I was told to call back in 2 days. The room itself was musty and there was no prepackaged breakfast for the next morning. I have looked at other poor ratings and found another person in October who had the exact same thing happen to them with the ‘temporary hold’.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Tina M, General Manager at Comfort Suites Tyler South
Responded 4 weeks ago
Dear Valued Guest, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I am so sorry for the misunderstanding and inconvenience that you experienced during your most recent stay. While I understand your frustration, I assure you that this mishap was purely unintentional and resulted from a genuine misunderstanding. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback.
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TKB201 wrote a review Jul 2020
Ocala, Florida29 contributions4 helpful votes
Great property. Clean, comfortable bed. Large room. Nice plush towels. Coffee available 24/7. Staff was absolutely fantastic! Close to several restaurants and stores. If you are staying in Tyler, this is the place.
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Date of stay: July 2020Trip type: Traveled on business
1 Helpful vote
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Response from Masterkey Hospitality, Revenue Management at Comfort Suites Tyler South
Responded 4 weeks ago
Dear Guest, Thank you for sharing such a wonderful review. We are pleased you enjoyed your stay and found the hotel to be idyllic to one of your favorite places. Again, thank you and we hope to see you in the near future. Best Regards, Management Team
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estherc625 wrote a review Mar 2020
Crossville, United States8 contributions2 helpful votes
Highly recommend this hotel. Can't say enough good things about it. Good safe location. CLEAN. Friendly and helpful staff. Breakfast attendant was GREAT. Good choices for breakfast. Best beds ever. Stayed there twice in the last month and extremely pleased both times.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: we chose top floor. It was quiet. Hotel located in residential area behind a strip mall so all...
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Response from Tina M, Guest Relations Manager at Comfort Suites Tyler South
Responded Mar 7, 2020
Hi estherc625, Thank you very much for your kind review and recommendation. We are delighted that you enjoyed your stay and appreciated our place. Thank you for your compliments to our staff, breakfast, and high standards of cleanliness and hospitality. Thanks for rewarding our efforts in providing the best service to our guests. Looking forward to welcoming you soon.
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Angie Cason wrote a review Feb 2020
1 contribution
My daughter was recently transferred to Tyler, Texas with T Mobile and she had to stay at Comfort Suites for 1 week and 1 day. Cindi and Armando with guest services were amazing at making my daughter feel comfortable during her new professional journey, the facility was so nice and clean. The breakfast was fresh and so tasty and suck a blessing when living in a hotel! Great job keep up the great work!
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Date of stay: February 2020Trip type: Traveled on business
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Response from Tina M, Guest Relations Manager at Comfort Suites Tyler South
Responded Feb 12, 2020
Hi G6058LCjonathanc, Thank you for taking the time to share your review and experience. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much.
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Debra H wrote a review Jan 2020
6 contributions4 helpful votes
I always get king rooms because I love the big bed , but this bed was like sleeping on the floor it was horrible ,and the bathroom was very small. Not worth the money . The room was clean just not a good night .
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Date of stay: January 2020Trip type: Traveled solo
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Response from Tina M, Guest Relations Manager at Comfort Suites Tyler South
Responded Jan 20, 2020
Dear Valued Guest, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority especially with the bed and you can have a good stay next time. I hope you will reconsider staying with us in the future. Thank you.
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Previous
PRICE RANGE
$69 - $117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites at so. broadway mall hotel tyler, comfort suites tyler, tyler comfort suites
LOCATION
United StatesTexasTyler
NUMBER OF ROOMS
65
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Frequently Asked Questions about Comfort Suites Tyler South
Which popular attractions are close to Comfort Suites Tyler South?
Nearby attractions include Children's Park (0.4 miles), Times Square Grand Slam (0.4 miles), and Urban Air Trampoline and Adventure Park (0.6 miles).
What are some of the property amenities at Comfort Suites Tyler South?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites Tyler South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites Tyler South?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites Tyler South?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Tyler South?
Conveniently located restaurants include Andy's Frozen Custard, Chuy's, and Bernard Mediterranean Restaurant.
Are there opportunities to exercise at Comfort Suites Tyler South?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Comfort Suites Tyler South?
Yes, dry cleaning and laundry service are offered to guests.
Does Comfort Suites Tyler South offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Comfort Suites Tyler South?
Many travelers enjoy visiting The McClendon House (3.8 miles).
Is Comfort Suites Tyler South accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.