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Holiday Inn Express & Suites Tyler South

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Holiday Inn Express & Suites Tyler South
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125 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Tyler South
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Showing 123: English reviews
Saint Paul, Minnesota
Level Contributor
223 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed April 17, 2016

It was a clean hotel, good customer service, very good breakfast. The rooms were economical, the internet was great. All in all, it was a very good stay. The hotel is in Tyler Texas so it's near pretty much everything as the city is small.

Helpful?
Thank chris w
HolidayInnExpTyler, Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear chris w, Thank you for your recent review of Holiday Inn Express Tyler South. We are so delighted to hear we met all of your needs and expectations. We hope you will visit us again during your next trip to Tyler, TX More 

Dallas
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed April 6, 2016

We were here for one night as a stopover on the way to Nacogdoches. Check in was quick and staff friendly. The room was clean and surprisingly quiet. Even though I could hear other guests when I walked down the hall and next to our room, once in the room, I couldn't hear the noise. The beds were comfy with... More 

Helpful?
Thank LDDallas
HolidayInnExpTyler, Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Thank you for taking the time to share your experience with us. While we are happy to hear that you enjoyed your overall stay, we must apologize for your disappointment with our breakfast hot items and microwave cleanliness. Please know that we understand your frustrations and will be sure to share your feedback with our team so that we may... More 

Tyler, Texas
1 review
3 of 5 stars Reviewed March 27, 2016 via mobile

The stay was...eh. We stayed here bc of the indoor pool. We had our daughters and wanted somewhere to swim. The room was big, which was a major plus, but everything else was just enough. The beds were ok. My husband and I both had trouble getting to sleep. The AC was loud! And it took until about midnight to... More 

Helpful?
Thank Kim M
HolidayInnExpTyler, Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay fell below expectations. Please know that we understand your frustrations and hope you accept our sincere apologies for the events you described. We certainly hope you'll visit Holiday Inn Express again and look forward to offering you a more memorable... More 

Huntsville, Texas
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 9, 2016

Average stay. Upon entering the room it did not feel clean. Could tell the room did not have a good vacuum in a long time. There were not hangers in the closet. Pillows were not comfortable "flat" even the firm pillow. Due to the bad weather in the area "tornado warnings and watch" was given a room on the top... More 

Helpful?
Thank Carol B
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Carol B, Thank you for leaving a review about your stay with us. We are happy that you were satisfied with the service level of our staff. However, we would like to express our apologies for falling short of your expectations regarding our room cleanliness, pillows and amenities. We also regret the inconvenience caused by the level of noise... More 

Huntsville, Texas
Level Contributor
4 reviews
3 of 5 stars Reviewed January 27, 2016

The staff was very friendly for the most part. I had forgotten my business cell phone in my room and they did make contact with my company. I was upgraded to a Suite during my stay the restroom was very "hairy" and the Jacuzzi Tub threw out large pieces of debris. Overall it was a good stay. Staff does need... More 

Helpful?
Thank Tisha D
HolidayInnExpTyler, Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Tisha D, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions and our policy of the twenty dollar incidental requirement. Rest assured that these issues will be looked into. We value your comments and welcome the... More 

Bristol, Tennessee
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 18, 2016

Booked for one night in January on my way to Fort Hood, Texas. Helpful staff pointed out nearby local dining spots, as Express hotels don't have restaurants (nice complimentary breakfast bar, though!). I was unable to drive to any of them because I had an auto transport trailer with a car on it hooked to my pickup truck. So I... More 

Helpful?
Thank BristolTennessee
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear BristolTennessee, Thank you for your 5-star rated review of Holiday Inn Express Tyler South! We are so delighted to hear we met all of your needs and expectations! Our team takes pride in our customer service experience and will be glad to hear it did not go unnoticed. We look forward to you visiting us again during your next... More 

Galveston, Texas
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 14, 2016

Regarding location-- you can't beat it if you are traveling to Tyler for a UT Tyler function. It is less than 5 min away from campus. Regarding the room and hotel-- friendly staff, very clean room, comfortable bed and pillows. My only complaint is that the heating/cooling unit in the room was pretty loud. I turned it off while I... More 

Helpful?
Thank cefDrake
New Ulm, United States
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 17, 2015

Want breakfast? Pay extra. Oh and don't forget to get your coupon for that breakfast or they will charge your room. Lovely view of the Chinese restaurant. Difficult to get into parking lot have to do a u turn from highway.

Helpful?
Thank Cheryl S
Texas
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 21, 2015 via mobile

This was a nice hotel for a family. The staff were very friendly and accommodating. There were some cosmetic maintenance issues around the hotel that needed attention. The breakfast was great! We really had no complaints, but noticed that it needed a little upkeep. They had tempurpedic beds, which was a plus.

Helpful?
Thank Ally12
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Ally12, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our staff to be very friendly and our breakfast options to be great. However, we regret that your overall experience was not 100% satisfactory. We would also like to apologize for any shortcomings... More 

Aurora, Colorado
Level Contributor
173 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 2, 2015

This is a very nice property with super nice staff. It just seems nicer than the rest of the Holiday Inn Express Hotels I've stayed at. Lots of close by eats and easy ingress egress. A warm and welcoming check in area and everyone I came across was courteous and efficient.

Helpful?
Thank Kenny Z
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Kenny Z, Thank you for your comments regarding your recent stay with us! We are thrilled to know that you enjoyed your stay and our staff provided you with excellent customer service. Thank you again for your review and for choosing the Holiday Inn Express South! More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Tyler South.Our award-winning hotel near the University of Texas-Tyler is within minutes of the Tyler Pounds Regional Airport and downtown Tyler. The Holiday Inn Express South provides easy access to major Tyler attractions and businesses.Leisure guests will find that our East Texas hotel near Tyler State Park and the Discovery Science Place is the perfect place to stay. Less than five miles from our exceptional accommodations, visitors can observe wildlife at the Caldwell Zoo, tour the historic McClendon House, attend a concert at the Cowan Center or visit the Tyler Municipal Rose Gardens.Convenient for business travelers, our premier lodging is near corporate offices such as Sandrill Inc., Delek Refining Ltd., Suddenlink, Trane and CB & I Howe-Baker. The Harvey Hall Convention Center is located two miles from our Tyler accommodations. Tyler Junior College, Trinity Mother Francis and East Texas Medical Center are also nearby. Additionally, we provide free high-speed, wireless and wired Internet access for your convenience.While lodging in Tyler, Texas, be sure to enjoy our smoke-free hotel's choice amenities. We have a complimentary hot breakfast bar and an indoor pool with a whirlpool and sauna. Our Tyler hotel also has a well-equipped fitness center, convenience store and newsstand, a shoe-shine station and self-laundry services. We hope you will stay at our award winning property during your vacation. ... more   less 

Additional Information about Holiday Inn Express & Suites Tyler South

Address: 2421 E Southeast Loop 323, Tyler, TX 75701-7343
Location: United States > Texas > Tyler
Price Range: $105 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Tyler South 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Tyler South Hotel Tyler
Holiday Inn Express And Suites Tyler South
Tyler Holiday Inn
Hotel Style:
#12 Business Hotel in Tyler
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