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Hilton Garden Inn Houston/The Woodlands

620 reviews
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Traveler (71)
Room & Suite (25)
Dining (11)
Overview
  • Excellent61%
  • Very good25%
  • Average10%
  • Poor3%
  • Terrible1%
Travelers talk about
“front desk”(65 reviews)
“walking distance”(24 reviews)
“diamond member”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Houston/The Woodlands
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (620)Write a Review
There are newer reviews for Hilton Garden Inn Houston/The Woodlands
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350
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20
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All reviewsfront deskwalking distancediamond membergreat hotelwould stay againfire pitgreat staywoodlands areaexcellent locationthe staff was greatrooms are cleanbusiness tripconvenient locationfree breakfastshopping and restaurantsbed was comfortableeasy access
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11 - 15 of 588 reviews
Reviewed November 27, 2017

Would like the hotel to have facilities to order lunch or after dinner food. The room was clean and a handicap room. I broke my hand and the handicap facilities came in handy. The breakfast had a good variety of items to eat and the...More

Review collected in partnership with Hilton Garden Inn
Thank I9021IWwilliamm
Reviewed November 19, 2017

The hotel was clean and comfortable. The location was convenient and easy to access. The Woodlands area has everything you might need & it is easy to find. The rooms had all the necessities to make my stay pleasant. The staff were helpful and friendly.

Review collected in partnership with Hilton Garden Inn
Thank georgannah
Response from Gabriel W, General Manager at Hilton Garden Inn Houston/The WoodlandsResponded November 23, 2017

Dear georgannah, Thank you for such a fantastic review of our property. I appreciate that you found our rooms clean and our staff friendly. We look forward to your next stay. Best Regards, Gabriel Wall

Reviewed November 16, 2017

I still can't believe that for the price you pay for the Hilton rooms you don't have wifi or breakfast included. The room was outdated, the carpet had several stains and had a little bit of moist smell.More

Review collected in partnership with Hilton Garden Inn
Thank hernanc517
Response from Gabriel W, General Manager at Hilton Garden Inn Houston/The WoodlandsResponded November 23, 2017

Dear hermanc517, Thank you for your review. The hotel does offer complimentary WiFi with a faster speed connection offered at a premium. As with breakfast, we do charge an additional fee as it is a high-quality, made-fresh (and to-order) breakfast. I apologize for the condition...More

Reviewed November 13, 2017

I loved the ease of use on the app, the Hilton honors and how friendly the staff were when I called and in person to person interactions. Ease of check in and the ability to pick my own room and check in before getting there...More

Review collected in partnership with Hilton Garden Inn
Thank tpujol1112
Response from Gabriel W, General Manager at Hilton Garden Inn Houston/The WoodlandsResponded November 23, 2017

Dear tpuhol1112, Thank you for such a fantastic review of our property. I am glad you were able to take advantage of the digital key and check-in and I am glad that you liked the convenience that it offered. We look forward to your next...More

Reviewed November 11, 2017

Ice machine on third floor didn't work today stay still wasn't fixed refrigerator in room didn't work Latin King five-point Crown carved in elevator floor display makes you feel real safe breakfast is not free $14 unless you're part of the honors program which no...More

Review collected in partnership with Hilton Garden Inn
Thank bobbyw37
Response from Gabriel W, General Manager at Hilton Garden Inn Houston/The WoodlandsResponded November 23, 2017

Dear bobbyw37, I am sorry that you felt our hotel was not up to the standards that you expect. I would like to discuss your concerns directly. Please contact me at gabriel.wall@hilton.com. Best Regards, Gabriel Wall

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
$106 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in The Woodlands
#2 Family Hotel in The Woodlands
#2 Romantic Hotel in The Woodlands
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$106 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in The Woodlands
#2 Family Hotel in The Woodlands
#2 Romantic Hotel in The Woodlands
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (71)
Room & Suite (25)
Dining (11)
Pool & Beach (4)
Hotel & Grounds (55)
Bathroom (8)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
emsgal4401
September 4, 2017|
AnswerShow all 2 answers
Response from G3062USmauricios | Reviewed this property |
Good question, I don't know. Sorry. I was for a business trip and didn't get the chance to visit the neighbors.
0
Votes
Denise S
August 18, 2017|
AnswerShow all 4 answers
Response from G3062USmauricios | Reviewed this property |
No idea, you need to contact the hotel. :-)
0
Votes
Merab M
March 3, 2017|
AnswerShow all 2 answers
Response from Gabriel W | Property representative |
Dear Merab M, Thank you for your interest in our property. The hotel does not offer transportation services. However, there are 3rd party transportation services that we can recommend to you. Costs from IAH are around... More
0
Votes
Room Tips
"High rooms, away from outside bar"
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"The quieter rooms are the lower numbered ones on the fourth floor, away from the AC"
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"Bed was awesome!!"
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"High floor away from elevators. Fourth floor has smoking rooms."
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