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Hilton Garden Inn Houston/The Woodlands

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Hilton Garden Inn Houston\/The Woodlands
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490 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Houston/The Woodlands
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Showing 463: English reviews
Houston, Texas
1 review
4 of 5 stars Reviewed August 17, 2016

Only complaint is that it smells like its old when you walk in and the wifi kept going in and out. Other than that it was lovely. The hotel was really quiet and the staff was really friendly. I would stay again

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 685briannad
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear 685briannad, Thank you for your great comments about our staff and that you are intending to stay again. We would definitely like to be more than just decent. I am working with my engineering team on property to identify anything that may be causing the "old" smell so that we can address it. I look forward to your next... More 

Orange, Texas
1 review
4 of 5 stars Reviewed August 16, 2016

We were in town to see a concert and do some shopping for school clothes. The hotel was in walking distance of the concert venue and the mall. Room was very clean and the service was exceptional, and the breakfast was excellent!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 229todds
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear 229todds, Thank you for your very kind review. We take a lot of pride in all of the services that we provide in the hotel, and our location is prime to all the The Woodlands has to offer. We hope to see you back for the next concert you attend at the Cynthia Woods Mitchell Pavilion. Best Regards, Gabriel... More 

Richmond, Texas
1 review
4 of 5 stars Reviewed August 16, 2016

Nice hotel overall. Within walking distance of the town center area and pavilion if you like to walk. Nice lobby area, didn't try the food. The bed wasn't great, but it was ok. I've slept in better beds at Holiday Inn Express. Room was clean and the furniture was in good condition. I will definitely stay here in the future.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tdinotx
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Tdinotx, Thank you for choosing to stay with us while you visited The Woodlands. I appreciate your kind comments in regards to our hotel and we hope to see you back in the near future. Best Regards, Gabriel Wall More 

Greenwell Springs, Louisiana
1 review
3 of 5 stars Reviewed August 13, 2016

The staff was great. The hotel itself was nice looking. The pool was nice and food and bar were nice. The room was damp and smelly. I could not sleep because I actually felt wet under the covers. I would recommend dehumidifiers in room.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Hkirkballard
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Hkirkballard, Thank you for your review of our hotel and your comments about the staff and food. Although it can be very humid in The Woodlands during the Summer time, the HVAC unit in the room you were staying in should have been able to draw the moisture out. It appears that it was not doing it's job properly... More 

Austin, Texas
Level Contributor
385 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed August 3, 2016

We very much enjoyed our stay! We were attending a concert in the woodlands that night and this hotel's location was very convenient! The hotel itself well maintained with a few extras. Enjoyed the treats upon arrival. The room itself was spacious, very clean, and comfortable. Would return if our travels took us to part of the world again!

Helpful?
Thank SteelCity13
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear SteelCity13, We certainly hope your travel takes you back here. The Cynthia Woods Mitchell Pavilion has several great concerts each year and is one of the top outdoor venues in the world. If you're not attending a concert there is plenty of shopping and recreational activities in the area to make our hotel a great getaway. Best Regards, Gabriel... More 

Beaumont, Texas
1 review
5 of 5 stars Reviewed August 1, 2016

Clean room, comfortable bed, wonderful breakfast, friendly and helpful staff. Location great for shopping and services in the Spring, Woodlands, and Shenandoah area. Have already planned to take family for a stay this fall.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 377272janm
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear 377272janm, Thank you for your kind words about our hotel and staff. I am glad you were happy with every aspect of your stay and we look forward to seeing you later this fall. Best Regards, Gabriel Wall More 

Dallas, Texas
2 reviews
2 of 5 stars Reviewed July 29, 2016

Sad that more than one thing could go wrong. Room reeked of cigarette smoke. TV would not function properly. Paid Breakfast buffet was good and service was good. Nice outside pool and lounging area. Check your room well before when you arrive for issues.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A8then
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear A8then, I would like to sincerely apologize that you were put in a room that should not have been available to sell. Since receiving this review, I have spent time retraining my housekeeping supervisor and manager to the expectation. I thank you for you complimentary words in regards to our breakfast service and crew. You are absolutely correct: rooms... More 

Floresville, Texas
1 review
5 of 5 stars Reviewed July 21, 2016

Loved everything about the hotel will go back and stay again if I am in the area. The entire staff was nice and willing to be of service when needed. They all went above and beyond expectations. Can't wait to go back!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sarajay1217
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Sarajay1217, Thank you for your excellent review about our hotel. I and so glad to know that our staff went above and beyond to take care of you while you were with us. We can't wait for you to return! Best Regards, Gabriel Wall More 

Dubai, United Arab Emirates
Level Contributor
73 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed July 15, 2016 via mobile

The hotel is becoming a little tired now but it's clean and inexpensive for the location. The breakfast is good and the staff were very nice and friendly. If your looking for a good location and don't mind very basic, then this hotel would be fine.

Helpful?
Thank vikkia80
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear vikkia80, Thank you for recognizing our staff and your positive comments about the hotel and the breakfast. I am sorry to hear that you feel that the hotel is showing it's age, but I assure you we are taking definite steps to properly keep up with the property. Best Regards, Gabriel Wall More 

Broussard, Louisiana
2 reviews
5 of 5 stars Reviewed July 12, 2016

This was a great location for going to a show at the pavilion (we were able to walk to it). The room was clean and spacious and there was a nice pool with a small hot tub. We will definitely keep this in mind for our next trip.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jenniferdH5148UQ
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear jenniferdH5148UQ, Thank you for choosing us while attending the event at the pavilion. I am happy to know that you found our location very convenient. We hope to be your go-to hotel whenever you come to The Woodlands and we hope to see you in the near future. Best Regards, Gabriel Wall More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Houston/The Woodlands hotel is in the peaceful northern Houston suburb of The Woodlands. It is near local companies, such as Chevron Phillips Chemicals and Anadarko Petroleum, and attractions, such as the Woodlands Mall and Waterway Square. The hotel rooms and suites have an adjustable bed, free WiFi, 32-inch LCD TV, refrigerator, and microwave. There’s also a fitness center, outdoor pool, business center, meeting room, and onsite restaurant. The Great American Grill offers breakfast, dinner, and evening room service. ... more   less 

Additional Information about Hilton Garden Inn Houston/The Woodlands

Address: 9301 Six Pines Dr, The Woodlands, TX 77380-1489
Location: United States > Texas > The Woodlands
Price Range: $121 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston/The Woodlands 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston/The Woodlands Hotel The Woodlands
Hilton The Woodlands
The Woodlands Hilton
Hotel Style:
#2 Romantic Hotel in The Woodlands
#2 Family Hotel in The Woodlands
#2 Business Hotel in The Woodlands
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