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Hilton Garden Inn Houston/The Woodlands

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Hilton Garden Inn Houston\/The Woodlands
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532 Reviews from our TripAdvisor Community

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Showing 502: English reviews
the woodlands, United States
Reviewed 6 days ago NEW

room smelled like smoke, the layout felt creepy, otherwise was fine. I wasn't recognized as a HHonors member, but I wasn't bothered by this. Staff was friendly and efficient. The location is the best thing about the hotel. The lobby and lobby accommodations are good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 526alyssaa
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear 526alyssaa, Thank you for your review and I apologize that your room smelled like smoke. We are 100% non-smoking property and our housekeeping staff should have ensured that if someone had smoked in the room that it was not sold until the odor was properly neutralized. I also apologize that you were not recognized for your loyalty to the...

Geronimo, Texas
HOTEL’S FAVORITE REVIEW
Reviewed December 24, 2016

We stayed here Friday, 16 December thru Sunday, 18 December. This was by far the best Hilton Garden Inn experience. We were welcomed as a Diamond member right away. The front desk provided extra coffee and hot chocolate as well as water. The breakfast service was outstanding; one of the best omelets we have tasted. Service was excellent. Even the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael S
About Hotel's Favorite Review
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Michael S, Thank you for the kudos. Senior management of the hotel (this includes myself) are nothing without the fantastic team members who make the operation run every day. The true understanding of hospitality comes from my team, and the culture that we have developed together in this hotel and impart on our guests. I cannot be more proud...

Round Rock, Texas
Reviewed 2 weeks ago

The staff went above and beyond! We had a soccer team of 10/11 year old girls, one of which was my daughter. Her birthday happened to fall on this weekend so we decided to throw together a makeshift party. Not only did the staff let us use a room for a team pizza party, they went and bought her a...

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Helpful?
Thank Leslie D
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Leslie D, Thank you so much for your stellar review. We feel that to provide truly great hospitality, we must do more than simply provide service. We must truly care for our guests. I am happy to hear that our staff showed that they cared and shared in your celebration of your daughter's birthday. We hope to see you...

Houston, Texas
Reviewed 3 weeks ago

Room was very clean bed was comfortable staff was very friendly I would definitely stay here again. Great job lacation was perfect near the mall and down the street from the Cynthia woods mitchel pavilion.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lauravillanueva
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Lauravillanueva, Thank you for your review. We truly have one of the best locations in The Woodlands, but it is our staff that sets us apart. Thank you for recognizing the wonderful job that they do. Best Regards, Gabriel Wall

Marco Island, Florida
Reviewed 4 weeks ago via mobile

Staff was super friendly and rooms were spacious and clean. Parking is not an issue and decent views from the property. Restaurant staff was top notch and food was fantastic. Will definitely come back if the opportunity is given to me.

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Helpful?
Thank Steve C
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Steve C, Thank you so much for your recognition of our staff. I certainly hope you get the opportunity to return. Best Regards, Gabriel Wall

Tyler, Texas
Reviewed 4 weeks ago

Staff took great care and attention to my players. The morning breakfast crew did a great job with the boys appetite, which is BIG!!!! We WILL be back next year and I personally stay here when I'm on a personal trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank davidmT4994FM
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear davidmT4994FM, Thank you so much for your wonderful review. I know that you have several places to choose from in the local area and I am so glad that we have made you a loyal guest. It was an absolute pleasure hosting your team. You and they are welcome back anytime. Best Regards, Gabriel Wall

Houston, Texas
Reviewed 4 weeks ago

Easy parking , good breakfast , very comfortable room for sleeping or even for working (excellent ergonomic chair). Room service Menu could me improved and faster. Other than this , I had a very nice stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 821stupp
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear 821stupp, Thank you for your fantastic review. I appreciate you choosing to stay with us and using our food and beverage facilities. We are currently working on updating our menus and we look forward to providing a better variety of menu items in the near future. Best Regards, Gabriel Wall

San Antonio, United States
Reviewed January 8, 2017

This hotel was very clean and the staff helpful. It's in a great location and is close to the mall, restaurants, and sites. It is also in a very quiet location. A must for the Woodlands. The restaurant is small but great for breakfast, snack, or a quick meal.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bill O
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Bill O, Thank you for choosing to stay with us while you were visiting The Woodlands area. We know that you have several choices around I am glad to know that you enjoyed your stay and got to take advantage of several of the aminites we offer. Best Regards, Gabriel Wall

Houston, United States
Reviewed January 3, 2017

Would definitely recommend Hilton Garden Inn. Excellent for check in to departure. Staff very accommodating, rooms very clean, the chief made to order breakfast was very delicious. Located by the Woodlands mall and The Market which made it very easy to shop and explore.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X1017BUkathyh
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear X1017BUkathyh, Thank you for such a glowing review. We recently changed how our breakfast is handled from a service and fresh-to-made standpoint and I and it makes me happy to hear that it is going well. We look forward to your next stay. Best Regards, Gabriel Wall

Lakeway, Texas
Reviewed December 31, 2016

Lobby, breakfast area & rooms are clean, quiet, uncluttered and fresh smelling. Beds are super comfortable. Reception attendants are pleasant, knowledgable and helpful. Has a very good breakfast offering of hot and cold foods. Free coffee, hot chocolate and tea in rooms and in lobby at all hours. Small refrigerator in rooms. Free parking. Location is near main shopping area...

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Helpful?
Thank HappyTexsn
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Happy Texsn, Thank you for your great comments about our hotel and our staff. I am glad to hear that you felt the hotel was a good value as prices in The Woodlands can be quite a bit higher than those in Houston. We look forward to your return visit. Best Regards, Gabriel Wall

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Houston/The Woodlands hotel is in the peaceful northern Houston suburb of The Woodlands. It is near local companies, such as Chevron Phillips Chemicals and Anadarko Petroleum, and attractions, such as the Woodlands Mall and Waterway Square. The hotel rooms and suites have an adjustable bed, free WiFi, 32-inch LCD TV, refrigerator, and microwave. There’s also a fitness center, outdoor pool, business center, meeting room, and onsite restaurant. The Great American Grill offers breakfast, dinner, and evening room service. ... more   less 

Additional Information about Hilton Garden Inn Houston/The Woodlands

Address: 9301 Six Pines Dr, The Woodlands, TX 77380-1489
Location: United States > Texas > The Woodlands
Price Range: $123 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston/The Woodlands 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston/The Woodlands Hotel The Woodlands
Hilton The Woodlands
The Woodlands Hilton
Hotel Style:
#2 Business Hotel in The Woodlands
#2 Family Hotel in The Woodlands
#2 Romantic Hotel in The Woodlands
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Houston/The Woodlands staff and other travelers.
2 questions
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Los Angeles, California, United States
over a year ago
Houston, Texas
over a year ago

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Questions? Get answers from Hilton Garden Inn Houston/The Woodlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor, 4th was very quiet.”
 of 5 bubbles LAWork2Travel, Oct 24, 2016 | Read review
“Stayed on ground level, room 128 had trees outside window, very private.”
 of 5 bubbles babeol, Jun 26, 2016 | Read review
“AC Has Issues”
 of 5 bubbles latraveler393, Jun 6, 2016 | Read review
“Had woods view on even numbered rooms which was peaceful. Otherwise youoverlook the parking lot”
 of 5 bubbles 1963hill, May 15, 2016 | Read review
“High Floor is always the quietest”
 of 5 bubbles X5371KMamandah, Jan 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question