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The Woodlands Waterway Marriott Hotel & Convention Center

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The Woodlands Waterway Marriott Hotel & Convention Center
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479 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Groves, Texas
Level Contributor
205 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had a really good quick stay over the weekend. The check in and out was very smooth. room was clean and well stocked. The bed was comfortable. Easy access to concerts across the steet. The valet parking made it nice just to drive up and to leave.

Helpful?
Thank PNG81
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We live 15 miles away and just wanted to get out. Walking distance to everything including concert. A romantic night out. Perfect. Mall is within walking distance along with amazing restaurants. Safe and fun. Do your spouse a favor. Go.

Helpful?
Thank CKCsmile
Santa Fe, tx
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Here for concert and hotel is fantastic. Front desk helpful and cordial and bar guys are extremely nice. Forgot cell phone charger and one of the bartenders was kind enough to charge it. Definitely recommend this hotel for business or pleasure!

Helpful?
Thank Steve P
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel with great location. No need for a car you can walk to great restaurants, shops and the CYNTHIA woods amphitheater. Highly recommended and will stay again. Ask for a room with a balcony facing the pool. The food was excellent in the hotel as well. A shopping mall is across the street but did not visit it. In... More 

Helpful?
Thank Brian W
New Orleans, Louisiana
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We spent one night here while attending a concert at the Cynthia Woods Mitchell Pavillon. You can easily walk from the hotel to the pavilion via the sky bridge. Also, you can walk to a large number of restaurants. The hotel is well maintained. The rooms are good sized and comfortable. The best part of the stay was the staff.... More 

Helpful?
Thank pkennetthensel
work
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After a great concert @ CWP we stop in the lounge for drinks and some food. Laurin our bartender/waitress was great. She was very nice and took great care of us. She recommended the Chicken Parm FlatBread and the 1/2 roasted chicken with Gouda mashed potato's. They were both great choices. Go see Laurin after your next concert at the... More 

Helpful?
Thank pizzauomo
Colleen T, Hotel Executive Administrative Assistant at The Woodlands Waterway Marriott Hotel & Convention Center, responded to this review

Dear Guest: Please accept my sincere thank you and appreciation for your review on your recent stay at our hotel. We love to get happy notes from our guests and when they mention that we have fantastic employees, that makes us even happier! We will certainly pass your comments on to Laura, who enjoys offering fun and delicious menus we... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were here a week for AAU Junior Olympics.This hotel was in a great location and provided great service. The rooms were clean and comfortable and the restaurant buffet was exceptional. Finally the location near many restaurants and the mall made our stay well worth it.

Helpful?
Thank mcg0403
Colleen T, Hotel Executive Administrative Assistant at The Woodlands Waterway Marriott Hotel & Convention Center, responded to this review

Dear Guest: Thank you for your comments and your kindness. We get a lot of thank you notes from AAU Junior Olympics and really enjoyed your group being here. Our service goals are to make a connection with our groups and our guests, and we certainly feel that we have accomplished that with AAU!! There is just so much to... More 

Willis, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We chose this place because it was central to all of the great food and drink spots! Great shopping, dancing or a movie available nearby. Our room was fantastic and the hotel staff was so helpful with all our requests! Being a local, I had never stayed here and I definitely would again if I need to!

Helpful?
Thank lssmunson
Colleen T, Hotel Executive Administrative Assistant at The Woodlands Waterway Marriott Hotel & Convention Center, responded to this review

Dear Guest: Please accept my sincere thank you and appreciation for your comment regarding your recent stay at our hotel. When a guest takes time to write a note saying that we have accomplished our goal of making them happy, it makes us very proud, as a hotel, and as an important part of the Marriott Family Hotels. We cater... More 

Fort Worth, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Terrible customer service from check-in to check-out. Not at all on par with Marriott's quality of service. I am platinum with Marriott and stay over 100 nights worldwide per year, this Marriott could learn a lot from its sister hotels. The front desk seemed as though checking us in was a burden. We couldn't get the room key to open... More 

Helpful?
Thank coopcolorado
Colleen T, Hotel Executive Administrative Assistant at The Woodlands Waterway Marriott Hotel & Convention Center, responded to this review

We are in receipt of your recent communications with our hotel. I have read your survey response and am deeply concerned. I have escalated this to our General Manager and he has reviewed your comments. He has discussed them with both our Hotel Director of Operations, as well as the Manager of our valet/garage services, in great detail. We do... More 

Baton Rouge, Louisiana
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One night stay in May. Was similar to my previous experiences in this hotel. It's consistently good. Quick check in, convenient to lots of restaurants, shops, etc. Also very convenient in you're going to a concert at the Pavilion....it's a very short walk.

Helpful?
Thank latraveler393
Colleen T, Hotel Executive Administrative Assistant at The Woodlands Waterway Marriott Hotel & Convention Center, responded to this review

Dear Guest: Thank you for your comments regarding your recent stay at our hotel. It makes all of try harder just seeing your appreciation, and we have such a great product to do our best in. We try to make every visit exactly what you need. The area here offers anything anyone could want, within walking distance. We also have... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Woodlands Waterway Marriott Hotel & Convention Center

Address: 1601 Lake Robbins Dr, The Woodlands, TX 77380-1162
Location: United States > Texas > The Woodlands
Price Range: $226 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Woodlands Waterway Marriott Hotel & Convention Center 4*
Number of rooms: 345
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Also Known As:
Woodlands Waterway Marriott Hotel The Woodlands
Marriott Woodlands Waterway
Marriott The Woodlands
The Woodlands Marriott
Hotel Style:
#5 Romantic Hotel in The Woodlands
#6 Business Hotel in The Woodlands
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