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The Woodlands Waterway Marriott Hotel & Convention Center

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1601 Lake Robbins Dr, The Woodlands, TX 77380-1162
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$269
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Traveler (259)
360
Panoramas (16)
Room & Suite (283)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Woodlands Waterway Marriott Hotel & Convention Center
Updated 05/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 15 in The Woodlands
Location
4.7
Cleanliness
4.4
Service
4.3
Value
3.6
GreenLeaders GreenPartner
Enjoy our newly renovated and pet-friendly accommodations in a superior setting at The Woodlands Waterway Marriott Hotel & Convention Center. Set on the Waterway near shops at The Woodlands Mall, restaurants and the Cynthia Woods Mitchell Pavilion, our hotel in The Woodlands, Texas offers an ideal location for leisure and business travel.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English
Hotel links
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721Reviews3Q+A100Room tips
Traveler rating
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Most Recent
volcanogirl wrote a review Apr 2022
Texas13341 contributions292 helpful votes
+1
We enjoyed our stay at the Woodlands Waterway Marriott. We came for the Woodlands Marathon, and the hotel was located right on the course, so it could not have been more convenient. The area is very pretty in the evening; white lights twinkle in all the trees that line the waterway, and good restaurants are just steps away. We asked for a quiet room on a high floor, and our stay was a lot less noisy than when we stayed here last year. We had a very comfortable king-sized bed, a nice sitting area, huge flat screen t.v., and pretty views. In the morning, we got coffee at their downstairs restaurant, and the service was warm and friendly. Check in and out was quick and easy. There's a beautiful park nearby right on the water where you can rent kayaks and swan boats. Overall we were very happy with our stay and would stay here again.
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Date of stay: March 2022
Service
Sleep Quality
Room Tip: Ask for a high floor with a view of the waterway.
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sheliaoberkircher wrote a review Mar 2022
Houston, Texas2 contributions
I hardly ever write reviews but I was so disappointed that I felt compelled. I brought an out of town guest and picked this hotel based on ratings. Other than the fact it is on the waterway, I can't think of anything good to say. I understood that you paid extra for parking but was somewhat shocked free Wi-fi was not available. The staff was not pleasant, nor efficient and on top of that we found the last occupants t-shirt and socks in the corner of the room!!! Anyway, terribly disappointed and embarrassed.
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Date of stay: March 2022
Value
Cleanliness
Service
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Response from Fred Domenick, General Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded Mar 21, 2022
Dear Sheliaoberkircher, I am sorry you did not enjoy your stay. The garage is operated by a third party and it is unfortunately customary to pay for parking in city garages. If you join the Marriott Bon Voy program Wi Fi will always be complimentary. There is certainly no excuse for any team member not being friendly. I hope you will give us another chance to earn your business. Sincerely, Fred Domenick
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Beni B wrote a review Jan 2022
1 contribution
I am Marriott Gold Elite and had to cancel business trip due to winter storm. Hotel policy was 3-day cancellation, I cancelled at 2-days before travel. Even with email to hotel management, and call to Marriott, I was billed for the one night. Last time my team uses this hotel. Marriott told me ultimately hotel makes the decision.. I find that hard to believe they would let them damage their brand.
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Date of stay: January 2022
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Trip type: Traveled
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Response from Fred Domenick, General Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded Feb 1, 2022
Good Morning Benib895, This is the first I heard of your issue and concern. If you provide a cancellation number to verify you cancelled prior to arrival and a flight cancellation we will gladly refund your room. Sincerely, Fred Domenick General Manager
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Julie P wrote a review Dec 2021
1 contribution
BY FAR the most incredible hotel & staff we have ever experienced!! The staff here goes above and beyond. ***They deliver the “wow” every single time we stay. There is no comparison. The rooms are incredibly clean, gorgeous & THE BEDS are amazing! Best waterway views to offer. If you’re looking for an incredible stay- THIS IS YOUR PLACE!
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Date of stay: December 2021Trip type: Traveled
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The_Tower wrote a review Aug 2021
Austin - TX43 contributions49 helpful votes
We really enjoyed our time here. Although it was during Covid the staff and everyone was very friendly. The riverwalk was very pleasant and you could get there right from the hotel. Because of Covid the parking was free which was a perk.
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Date of stay: February 2021
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Joseph D wrote a review Jul 2021
San Pablo City, Philippines17 contributions3 helpful votes
Very thankful and satisfied with the service. stayed from Feb to July 2021 The room is Clean spacious and quiet because rooms is far from the road Staffs are very helpful and friendly Highly recommended hotel. Thank you very much for your great service. Stay safe during this pandemic.
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Date of stay: February 2021Trip type: Traveled
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Mary M wrote a review Jul 2021
1 contribution
Where to start? I visited several Marriott hotels and this one is quite disappointing. The room carpet really needs deep cleaning! For the family of 4, they gave us 1 tiny shampoo, 1 soap, 1 conditioner…. The towels smelled like chlorine and I felt is if I am having a bad skin reaction. Breakfast buffet was a disappointment on another level- no choice of coffee, very poor choice of bread and pastry, only pork meat products, and shockingly, a lady chef did not wear a mask while cooking!!!! This team should go to one of Marriott hotels in Eastern Europe - such as Sarajevo to receive a proper training and learn how to manage a hotel. For much less money you could receive a fancy treatment and feel like royal.
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Date of stay: July 2021Trip type: Traveled
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Response from Christie Hughes, Other at The Woodlands Waterway Marriott Hotel & Convention Center
Responded Jul 10, 2021
Mary, thank you for staying at The Woodlands Waterway Marriott. We appreciate your feedback during these unusual times. I have shared your feedback with our team so that we may look into your experience. Please know that we will gladly deliver extra amenities or have them available at our front desk.
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Daniel D wrote a review Jun 2021
Saratoga Springs, New York2 contributions1 helpful vote
I had some trepidation staying here because some of the previous reviews were not good - maybe they changed management or something b/c this hotel is awesome. Great location, clean and very comfortable rooms and an accommodating staff. I like the pool and workout room too. Did not dine or drink there.
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Date of stay: June 2021
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Tamara Beltran wrote a review May 2021
Houston, Texas13 contributions1 helpful vote
+1
Loved this place! It was very relaxing and peaceful just what I needed! I took my baby girl and grandson and we had a blast! I definitely recommend this place the staff is excellent and there is so much do so there!! I will definitely be coming back here soon!
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Date of stay: May 2021Trip type: Traveled
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Response from Fred Domenick, General Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded May 24, 2021
Good Afternoon tambel18, Thank you for the positive feedback on your recent visit to the Woodlands Waterway Marriott. I will be sure to share it with our team. Best regards, Fred Domenick
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AeroPDX wrote a review May 2021
Boston, Massachusetts29 contributions52 helpful votes
a quality product, regardless of location, I find the service and product consistently superior to the other mid to upper brands. Go with Marriott. You won't be dissappointed. This particular property provides many amenities and is also within a peaceful walk to other dining and entertainment venues.
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Date of stay: May 2021Trip type: Traveled
2 Helpful votes
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PRICE RANGE
$271 - $344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
woodlands waterway marriott hotel the woodlands, marriott woodlands waterway, marriott the woodlands, the woodlands marriott
LOCATION
United StatesTexasThe Woodlands
NUMBER OF ROOMS
345
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Frequently Asked Questions about The Woodlands Waterway Marriott Hotel & Convention Center
Which popular attractions are close to The Woodlands Waterway Marriott Hotel & Convention Center?
Nearby attractions include Cynthia Woods Mitchell Pavilion (0.2 miles), Market Street The Woodlands (0.3 miles), and The Gooses Acre Irish Pub (0.1 miles).
What are some of the property amenities at The Woodlands Waterway Marriott Hotel & Convention Center?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Woodlands Waterway Marriott Hotel & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Woodlands Waterway Marriott Hotel & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Woodlands Waterway Marriott Hotel & Convention Center?
Conveniently located restaurants include Schilleci's New Orleans Kitchen, Tommy Bahama Restaurant & Bar, and Jasper’s The Woodlands.
Are there opportunities to exercise at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, guests have access to a pool and a fitness center during their stay.
Is The Woodlands Waterway Marriott Hotel & Convention Center located near the city center?
Yes, it is 0.3 miles away from the center of The Woodlands.
Are any cleaning services offered at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Woodlands Waterway Marriott Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.