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Fairfield Inn & Suites Houston The Woodlands

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16850 I-45 South, The Woodlands, TX 77384
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83 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Texas
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was here on business and the reservation was made through the company, so I did not choose this hotel. The positive points are that the breakfast is substantial with many options to choose from. There is coffee in the room as well as a very soft bed and softer pillows. Comfort is quite good and acceptable. The staff is... More 

Helpful?
Thank danman2327
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, Thank you for your comments on the staff. I apologize for the odor in your room. We are in the process of renovating the hotel & we will address the issues you mentioned. Please come back after renovations & tell us your thoughts. Thank you again & hope to better serve you next time! More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its a Fairfield Inn just off the highway. Stayed here many times in 2015 travelling for work. Rooms are always clean, all equipment functional. Staff is friendly and helpful...though they have little flexibility.

Helpful?
Thank Steve S
Mickey R, Guest Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to leave us feedback! We appreciate your comments and look forward to seeing you again in the near future. More 

Broken Arrow, Oklahoma
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel was just terrible. We were in the Woodlands for a family reunion. We had problems before arriving when talking with staff. One of our rooms needed to be canceled and we called the Thursday before arriving. Spoke with a woman with very little english. After giving her our last name several times (she could never repeat it back... More 

Helpful?
Thank Mona60
Mickey R, Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Houston The Woodlands with us. We apologize you did not enjoy your stay with us. We are currently going through renovations at the moment, which will address the issues you've mentioned above. When renovations are complete we would love to have you back... More 

Houston, Texas
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lobby small but designed well. Check in was extremely slow due to inexperienced desk clerk. Manager resolved problem but training is needed. Room was spacious and clean with fridge, No micro. as advertised but not necessary for me. Perpendicular to freeway, so no traffic noise heard. There is an American restaurant next door and a Walmart across the driveway. Currently... More 

Helpful?
Thank NOLASIA
Mickey R, Front Office Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Houston The Woodlands with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I... More 

Katy, Texas
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

I stayed twice at this hotel in May and I ran into no problems. I didn't have any problem with noise from the highway either....but I was on the other side of the hotel close to Walmart so maybe that is why? Each visit the rooms were nice and clean with no real issues. Each room had a refrigerator and... More 

Helpful?
1 Thank Refthimjrttu
Mickey R, Front Office Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to leave us feedback! We appreciate your comments and look forward to seeing you again in the near future. More 

Sulphur, Louisiana
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 21, 2016

room was big and clean but very noisy being so close to the freeway.You can walk to walmart and some restaurants easily. Good assortment for breakfast. Overall we would stay there again if passing through.

Helpful?
1 Thank snewfie53
Mickey R, Guest Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to leave us feedback! We appreciate your comments and look forward to seeing you again in the near future. More 

Los Angeles, California
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 11, 2016

Got there late and was tired. Got to my room and there was a very loud hum and you could feel a vibration in the furniture. I think the room was too close to the A/C unit. Got another room and it had an awful musty odor. Was too tired to switch for the third time.

Helpful?
1 Thank Marathon56
Mickey R, Guest Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to review your recent stay at the Fairfield Inn & Suites Houston The Woodlands. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for rooming conditions. We have shared your feedback with the... More 

OKLA
Level Contributor
147 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed April 1, 2016

Ask if there is a room available opposite the freeway-I woke up at 6:00 to traffic noise and couldn't get back to sleep which was discouraging when my alarm was set for 8:30! Room was large, with a sofa bed, but very plain. There was a small refrigerator and microwave at end of dresser. Bed was too soft for me,... More 

Helpful?
Thank rsfred
Mickey R, Guest Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to leave us feedback! We appreciate your comments and look forward to seeing you again in the near future. More 

Kansas City, Missouri
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 13, 2016 via mobile

Not a bad hotel by any means and for an overnight stop just fine. I don't expect greatness at this level and the room was fine for our family of 3. Here are the pros and cons: Pros: Very friendly and helpful staff Brought us a rollaway fast Clean bedding and room, bed a little soft but comfortable Location very... More 

Helpful?
Thank jerryskc
Amber M, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to leave us feedback! We appreciate your comments and look forward to seeing you again in the near future. More 

Port Neches, TX
Level Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed March 9, 2016 via mobile

Beware! I booked this room based on TA reviews and canceled my reservation after checking in. There was mold growing on the ceiling, the room smelled dirty and there was hair in the bathtub. I asked for a different room, was "upgraded" to a suite and it was worse than the first room! Stay anywhere else! The Springhill Suite is... More 

Helpful?
Thank Chasnas
Amber M, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to comment via Trip Advisor. We appreciate you making us aware of these issues and we will work to get them rectified immediately. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Houston The Woodlands

Address: 16850 I-45 South, The Woodlands, TX 77384
Location: United States > Texas > The Woodlands
Price Range: $94 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Houston The Woodlands 2.5*
Number of rooms: 83
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Also Known As:
Fairfield Inn & Suites Houston The Woodlands Hotel The Woodlands
Fairfield Inn And Suites Houston The Woodlands
Fairfield Inn The Woodlands
Fairfield The Woodlands
The Woodlands Fairfield Inn
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