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Fairfield Inn & Suites Houston The Woodlands

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Fairfield Inn & Suites Houston The Woodlands
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88 Reviews from our TripAdvisor Community

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Showing 86: English reviews
1 review
5 of 5 stars Reviewed 2 weeks ago

I was currently staying at the Days Inn down the road paying almost the same price for worse service and a not-so-satisfying room. When I booked my stay at Fairfield Woodlands, I was more than pleased. Not only did I receive a great competing rate, but the staff was extremely professional and were willing to help me out with any... More 

Helpful?
Thank anthonydhtx
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, Thank you for your comments. I will pass this review to Gerald & Chris as a way to encourage them to continue their hard work. Thank you again & we hope to serve you soon! More 

Nacogdoches, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I always enjoy staying at this Hotel. The staff is absolutely wonderful. I am met with a smile and a good evening when I walk in the door. They watch the smallest of details as they make sure I have the room type and an extra pillow whenever it is possible. Not only is the from desk staff great, housekeeping... More 

Helpful?
Thank smilescofrank
Mickey R, Front Office Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for reviewing The Fairfield Inn & Suites Houston, The Woodlands. We are delighted to read you have enjoyed our friendly staff and services. We hope to see you again if your travels bring you back to The Woodlands area. More 

Austin, Texas
Level Contributor
23 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Chris at checkin will make your experience easy....Micky at checkout will be very efficient...The location is great if you need to do business in the Woodlands...Memorial Hermann Hospital is close....St Lukes Hospital is next door if you do business with the Hospitals......💛❤️💚 Danny Walker

Helpful?
Thank danny W
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Mr. Walker, Thank you for your kind comments. We are delighted you enjoyed your stay and look forward to serving you again! More 

Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 5, 2016 via mobile

Nice that this older hotel is being remodeled- it needed it. Will be very nice when complete-All new Fairfield design elements and features. Suites are large with a divided living space. Not a lot of lobby space. Convenient location to freeway and woodlands businesses. Quiet location - the trees block a lot of the highway noise

Helpful?
Thank AroundtownCT
Mickey R, Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for reviewing The Fairfield Inn & Suites Houston The Woodlands. We are delighted to read you've enjoyed our friendly staff and services. We look forward to seeing you in the future if your travels bring you back to The Woodlands area. More 

Huffman, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 4, 2016 via mobile

Hello Fellow Trippers, My family and I stayed last night at this hotel. I received a very good price because I bought the room on hotwire. However, the hotel is difficult to find and, once there, we were met with an odd odor that was later to be determined to be related to a massive water leak. Our room was... More 

Helpful?
Thank Eva C
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, Thank you for staying with us. We are currently under renovations and the plastic on the floor is to protect the new carpet from damages while repairs are being done. I apologize for any inconvenience this may have caused and would like to invite back after renovations are done. We would love to hear your thoughts on how... More 

Texas
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed July 9, 2016

I was here on business and the reservation was made through the company, so I did not choose this hotel. The positive points are that the breakfast is substantial with many options to choose from. There is coffee in the room as well as a very soft bed and softer pillows. Comfort is quite good and acceptable. The staff is... More 

Helpful?
Thank danman2327
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, Thank you for your comments on the staff. I apologize for the odor in your room. We are in the process of renovating the hotel & we will address the issues you mentioned. Please come back after renovations & tell us your thoughts. Thank you again & hope to better serve you next time! More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 7, 2016

Its a Fairfield Inn just off the highway. Stayed here many times in 2015 travelling for work. Rooms are always clean, all equipment functional. Staff is friendly and helpful...though they have little flexibility.

Helpful?
Thank Steve S
Mickey R, Guest Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to leave us feedback! We appreciate your comments and look forward to seeing you again in the near future. More 

Broken Arrow, Oklahoma
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed July 5, 2016

This hotel was just terrible. We were in the Woodlands for a family reunion. We had problems before arriving when talking with staff. One of our rooms needed to be canceled and we called the Thursday before arriving. Spoke with a woman with very little english. After giving her our last name several times (she could never repeat it back... More 

Helpful?
Thank Mona60
Mickey R, Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Houston The Woodlands with us. We apologize you did not enjoy your stay with us. We are currently going through renovations at the moment, which will address the issues you've mentioned above. When renovations are complete we would love to have you back... More 

Houston, Texas
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 1, 2016

Lobby small but designed well. Check in was extremely slow due to inexperienced desk clerk. Manager resolved problem but training is needed. Room was spacious and clean with fridge, No micro. as advertised but not necessary for me. Perpendicular to freeway, so no traffic noise heard. There is an American restaurant next door and a Walmart across the driveway. Currently... More 

Helpful?
Thank NOLASIA
Mickey R, Front Office Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Houston The Woodlands with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I... More 

Katy, Texas
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

I stayed twice at this hotel in May and I ran into no problems. I didn't have any problem with noise from the highway either....but I was on the other side of the hotel close to Walmart so maybe that is why? Each visit the rooms were nice and clean with no real issues. Each room had a refrigerator and... More 

Helpful?
1 Thank Refthimjrttu
Mickey R, Front Office Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for taking the time to leave us feedback! We appreciate your comments and look forward to seeing you again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Houston The Woodlands

Address: 16850 I-45 South, The Woodlands, TX 77384
Location: United States > Texas > The Woodlands
Price Range: $93 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Houston The Woodlands 2.5*
Number of rooms: 83
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Also Known As:
Fairfield Inn & Suites Houston The Woodlands Hotel The Woodlands
Fairfield Inn And Suites Houston The Woodlands
Fairfield The Woodlands
Fairfield Inn The Woodlands
The Woodlands Fairfield Inn
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