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Fairfield Inn & Suites Houston The Woodlands

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16850 I-45 South, The Woodlands, TX 77384
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Fairfield Inn & Suites Houston The Woodlands
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67 Reviews from our TripAdvisor Community

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Rogers, Arkansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel room at the last minute because of a family emergency. We were very pleased at the level of service we received and the quality of our stay. The location was perfect for what we needed. We would stay here again in the future!

Helpful?
Thank Ale82288
Amber M, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you so much for taking the time to review us. We really appreciate your feedback. We hope you visit us again in the near future! More 

Bel Air, Maryland
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Bed was comfortable but room just okay. Bathroom in room hard on the eyes and needs to be updated. The pool, jacuzzi clean, good temperature and recommended. Self pay laundry on 2nd floor. The free breakfast is mostly the usual continental fixings but also waffles, eggs, sausage, canadian bacon. Coffee served in breakfast dining room throughout the night.

Helpful?
Thank Dawn V
Amber M, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you so much for taking the time to review us! We really appreciate your feedback. We hope you will stay with us next time your are in The Woodlands so we can far exceed your expectations. Kindest Regards, Amber More 

Atlanta, Georgia
Level Contributor
195 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Although the hotel provided the service that I would have expected, the location was difficult to find and in a very congested traffic area. Worse still was the constant freeway noise all through the night. Breakfast Buffett was good, and employees were friendly. If sleeping were not a priority I would return, but unlikely to related to above information

Helpful?
Thank Anne A
Amber M, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you so much for reviewing us on TripAdvisor. We are happy to hear that our staff and complimentary breakfast met your expectations! I sincerely apologize for the level of noise that you experienced during your stay. If you do consider us in the future please contact me so that I can make sure to put you in a quieter... More 

Sandy, Utah
1 review
5 of 5 stars Reviewed 4 weeks ago

Our room was clean and nicely appointed. I struggle getting a comfortable night's sleep on most hotel books--not a problem here; very comfortable. The staff was friendly. For me an indication of great hotel is whether the towels are allowed to wear down before replacement--these were plush. Broad, tasty assortment for breakfast. Convenient location.

Helpful?
Thank jimduffin
Mickey R, Public Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and friendly services. We look forward to your next stay. More 

Lexington, Kentucky
1 review
3 of 5 stars Reviewed 4 weeks ago

Our stay was pleasant enough, but requested walk-in shower, none available for a couple of days. When asked about it we were on our way out, so didn't act on following through at that time. I was constantly frustrated on the fact that our faucets were too short, flooding counter top all round. I truly regret not insisting to change... More 

Helpful?
Thank Toni K
Mickey R, Public Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Fairfield Inn & Suites Marriott standards. To discuss your stay further, please contact the hotel directly @ 936-271-0110, and... More 

San Antonio, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 22, 2015

We spent two nights at this Fairfield Inn and Suites so we could attend the Renaissance Fair in Plantersville. From the moment we walked in, Susan and her team did everything they could to make us comfortable. The rooms were great...we booked 3 and they were all right next to each other and two were adjoining. Breakfast was great! Christina... More 

Helpful?
Thank Retiredwithtimetrave
Mickey R, Guest Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and friendly services. We look forward to your next stay. More 

Dallas, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed October 17, 2015

We stayed at this hotel once before, so we expected a normal experience... but: Imagine! You book a hotel, prepay, then you arrive at midnight after a long trip, so that the next day you can attend a funeral nearby. When you get there, there are several people at the desk, manned by "Francine", who are told that, due to... More 

Helpful?
2 Thank Yourstruly67
Kari N, Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Yourstruly67, Thank you for taking the time to complete a survey in regards to your recent stay at the Fairfield Inn & Suites Houston The Woodlands. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the mishap... More 

Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 12, 2015 via mobile

when we arrived we were greeted by friendly professional staff member that got us situated and to our accommodation quickly. The room was clean. plenty of outlets for electronics. The Hotel was nice and quiet through the night. Woke up to go down to a full hot breakfast. We will stay again if we are ever in the area...

Helpful?
Thank Keith L
Mickey R, Guest Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and friendly services. We look forward to your next stay Please friend us on Facebook to stay informed of our upcoming specials! More 

Atlanta, Georgia
Level Contributor
116 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 5, 2015

From the Front Desk staff to the Housekeeping staff, everything was great about my stay.The room was clean and quiet. The hotel was clean and the breakfast buffet was good. I would definitely stay here again. Great staff!

Helpful?
Thank Brad A
Mickey R, Guest Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and friendly services. We look forward to your next stay More 

Lufkin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 11, 2015

Great stay, staff there was wonderful. Yes, it does need updating. But it was very clean. Breakfast was very good, there was eggs, sausage, and turkey bacon, plus waffles, toast, pastries, oatmeal cereal. A lot of variety. We go to The Woodlands often and we will definitely stay there again.

Helpful?
Thank Merri H
Mickey R, Guest Relations Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and friendly services. We look forward to your next stay More 

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