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Courtyard Houston The Woodlands

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Courtyard Houston The Woodlands
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115 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Saint Louis, Missouri
Reviewed February 15, 2016

Kristen is the nicest front desk ever! Super fun facility that is near so much in The Woodlands. Location is perfect. Staff is friendly and professional. My 2 rooms were together as requested. One of the other front desk people was from Cape Girardeau, MO, can't remember her name. She did awesome too! My Austin TX Aunt & Uncle arrived...

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Helpful?
Thank PC_464
Long Island, New York
Reviewed January 17, 2016

Here is what we said in response to an email from the assistant general manager asking how things were going with our stay: We completed our almost-two-week stay [check-in Dec 22 - Check-out January 4] at The Woodlands Courtyard over a week ago, and only now do we have an opportunity to reply to your email. To put it briefly,...

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Helpful?
Thank Barry S
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Barry S, Thank you so much for your feedback, and your email! I was very happy to hear that you all enjoyed yourself, and that Robbie was especially helpful to you! I sent your email to all the members of the property, as well as Robbie himself! We do pride ourselves on delivering memorable service, and I am glad...

Madrid, Spain
Reviewed January 17, 2016

The hotel is nice but far from the center. They have a bar-restaurant open till 10pm. The service is excellent. I staid there twice in two month and will certainly come back there. Sleep quality is good and rooms are big.

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Helpful?
Thank AV_madrid
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear AV_madrid, Thank you so much for your feedback! We strive to be the best in customer service, and I am glad we were able to show that to you during your stay here! We hope to be your hotel of choice, whenever your travels bring you back to The Woodlands! Sincerely, Rachel S. Assistant General Manager

Houston, Texas
Reviewed January 12, 2016 via mobile

I booked 2 adjoining rooms so that my daughter and her 2 friends could celebrate her 13th birthday in your indoor pool, as she has always wanted a pool party and could never have one due to the fact that her birthday is usually always cold being that it's in the winter. Your front desk staff, Tasha and Jason, made...

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Helpful?
Thank Go4Denise
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Go4Denise, I am so glad Tasha and Jason were able to make your daughter's birthday a special one! I will make sure they get your comments! We do strive to be the best in service, and I am happy that was apparent during your stay. Thank you so much for the positive feedback, and we hope to see you...

Washington DC, District of Columbia
Reviewed January 11, 2016

The staff was welcoming and friendly from the time we hit the door. Always concerned about how everything was from the room to the service that was being provided. The staff made outstanding food recommendations and provided directions to all the restaurants. Our trip was cut short and it was bitter sweet to leave early because of the incredible atmosphere...

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Helpful?
Thank Casterline
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Casterline, Thank you so much for your wonderful feedback! I am very glad to hear that our staff was able to impress you during your stay with us! We strive to make our guests feel at home with us, and I am happy we were able to show that to you! We hope to see you again in the...

Katy, Texas
Reviewed November 21, 2015

We stayed for one night as we had tickets to see a band at the Cynthia Woods Pavilion. The hotel is located c. 1.5 miles from the Pavilion but it is not really safe to walk at night as there are no sidewalks or adequate street lighting. The hotel does not offer a shuttle so we used Uber - which...

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Thank GightRunner
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear GightRunner, Thank you for taking time to provide us with your feedback. I am glad to hear you had a comfortable stay with us. However, I am very sorry for the problems you had with your key card and for the inconvenience it caused. I can understand how frustrating that can be. We hope that if you are ever...

Missouri City, Texas
Reviewed October 11, 2015

This is the second time I've stayed at this hotel in the last three months and again the Courtyard Marriott Woodlands is here to please! The front-line staff are very warm and inviting. Courtesy and Smiles seems to be the calling card for this Marriott. Great location, being right next door to Luby's Cafeteria and walking distance to many different...

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1Thank Johnnie L
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Johnnie L, I’m glad you had a wonderful stay here at the Courtyard Houston The Woodlands. We appreciate our repeat guests, and I am glad our staff was able to impress you! It is our goal to make you feel like a guest in our home. I understand that you have many options when staying in The Woodlands. We...

Fort Worth
Reviewed October 11, 2015

The rooms were clean, comfortable, quiet but a little tight. The beds were comfortable too. It was in an area accessible to lots of restaurants and shopping. The bartender was very rude to us when she told us that we had missed the last call by three minutes.

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Thank literature-lover
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Literature-lover, Thank you for reviewing the Courtyard Houston The Woodlands. I am pleased to hear that you found your room clean and comfortable. However, I apologize for the level of service you received during your stay. I have spoken with my staff about the importance of consistently maintaining a positive attitude and I am confident experiences like the one...

Texas
Reviewed September 28, 2015 via mobile

It's hard to find a high quality hotel in The Woodlands. Lots of mid-range places like Courtyard. I've stayed in them all and can safely say that Courtyard Marriott has the most friendly and helpful staff of any other hotel at a similar price point. Hotel and room conditions are very nice and in good condition. Dining area is good...

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Helpful?
Thank Schmeltj
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Schmeltj, Thank you so much for your great feedback! We are glad you were able to enjoy yourself while staying with us at the Courtyard Houston The Woodlands! We hope to get another chance to impress you when your travels bring you back to The Woodlands! Regards, Rachel S. Assistant General Manager

Norway
Reviewed September 28, 2015

The hotel is as you would expect. Absolutely fine for business, good sized rooms with 2 large double beds. Balconies with many of the rooms. As for EVEN numbered rooms to avoid being disturbed by the I-45 traffic noise. Well located for the Woodlands Malls. 20 minute walk to Market street. The Woodlands is as safe as anywhere to walk....

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1Thank BazNorway
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

BazNorway, Thank you for taking the time to tell us about your stay. We truly want our guests to feel at home with us. If you would discuss your stay further, please do not hesitate to contact me directly. I hope we see you again very soon! Sincerely, Rachel S. Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Located just minutes north of Houston, our Courtyard by Marriott Houston The Woodlands is nestled in the heavily wooded community know as the Woodlands. We are located between Memorial Herman Hospital and the Woodlands Mall, just moments away from four of Texas' top rated golf courses. Start your morning with breakfast from The Bistro restaurant. When you need to unwind at the end of the day, take advantage of our heated indoor pool and hot tub. ... more   less 

Additional Information about Courtyard Houston The Woodlands

Address: 1020 Lake Front Cir, The Woodlands, TX 77380-3235
Location: United States > Texas > The Woodlands
Price Range: $113 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston The Woodlands 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Courtyard Houston The Woodlands Hotel The Woodlands
Courtyard The Woodlands
The Woodlands Marriott
The Woodlands Courtyard
Hotel Style:
#9 Family Hotel in The Woodlands
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Houston The Woodlands staff and other travelers.
3 questions
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Questions? Get answers from Courtyard Houston The Woodlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“there are numerous rooms with patios.”
 of 5 bubbles Jimtrip53, 4 weeks ago | Read review
“3rd floor is pretty quiet”
 of 5 bubbles katherinem158, Mar 29, 2016 | Read review
“try for a room in back - slightly less freeway noise”
 of 5 bubbles 424kylef, Mar 18, 2016 | Read review
“Overall good wifi, rooms also have ethernet. If wifi is critical to your stay mention it at the from desk.”
 of 5 bubbles Petexian, Mar 10, 2016 | Read review
“Every room is fine as far as I could see.”
 of 5 bubbles 185fredp, Mar 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question