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Residence Inn Dallas Plano/The Colony

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Residence Inn Dallas Plano\/The Colony
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95 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Dallas Plano/The Colony
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Showing 93: English reviews
Longview, Texas
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 20, 2015

My husband and I have stayed at this hotel twice. The staff is very friendly, and the accommodations are very comfortable. Both studios and suites have a kitchen area, complete with refrigerator, sink, stove, even dishes. The bedroom area is comfortable. It's just a very nice place to stay. Breakfast can be included, and overall, it has one of the... More 

Helpful?
1 Thank Lynda442
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear Lynda442, We are so glad that you enjoyed your stay with us, and especially appreciate your comments on the entire team here at Residence Inn. They strive for every day to be a special one for our guests. The Breakfast team work very hard to ensure you get your day started off right with a hot breakfast, with a... More 

San Angelo, Texas
Level Contributor
80 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

This hotel is convenient to Plano, The Colony, McKinney, and Lewisville. Everything was clean and modern. The breakfast offered more than just bagels so we had sausage, eggs, potatoes, biscuits and gravy. I didn't see any fruit but I got out of the breakfast area as fast as I could because it was a small area and pretty busy on... More 

Helpful?
Thank BaileyPugs
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you for your positive comments about your experience at the Residence Inn. We are so happy that you had an opportunity to join us for breakfast. While we do experience higher volumes on the weekends, with all of our families we do open up our meeting room for additional seating.. We do offer both whole fruit and cut fruit... More 

The Colony, Texas, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 21, 2015

We stayed one night for our anniversary. The room was clean and comfortable. The view from the room is not great; you get a highway on one side and The Colony on the other. But it is easy to get to and not far from anything.

Helpful?
Thank Dell H
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dell H, Thank you for your feedback on your recent stay. I hope you are able to come back and see that many changes in scenery here in The Colony. With some of the largest retail spaces in America opening up here, you will certainly see more than the highway very soon. Our team does an excellent job of providing... More 

Dallas, Texas
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 11, 2015

We stayed during a recent visit. The GM and staff could not have been nicer and more helpful! Beautiful, Clean hotel! My grandkids LOVED the "Dessert Reception" We will be back when visiting. It just minutes from Top Golf!!!! A Wonderful, Family Friendly Water Park! A Fabulous Mall, The Cheesecake Factory, and the list goes on and on!

Helpful?
1 Thank mdland711
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you for selecting our hotel for your visit, and taking the time to write about your experience at our hotel. The team works very hard to ensure that our guests feel welcome during their stay. We strive to make our hotel your home away from home. We are very fortunate to have so many activities and venues in our... More 

San Diego
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 24, 2015

Worked out well here - easy to get to, lots of parking, close to lots in the area. Staff was very friendly/helpful, breakfasts lived up to the Marriott residence inn expectations. I have to agree that the beds were a little worn with slightly rough sheets. And it would be good if there was a night-light option for the bathroom... More 

Helpful?
1 Thank DRD
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear DRD, We are so glad to hear that yours kids "LOVED their stay" and enjoyed making their own waffles. We appreciate your comments about the hotel and will certainly work on those areas you feel need improvement. Pease let us know when you plan to return so we can address any issues before you check in. Thank you for... More 

London, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 10, 2015

Made a very last minute booking, so smooth so easy. No hanging about when booking in, straight to a super big room with everything you could need. Went to the reception well after midnight as we arrived back after attending a wedding. The receptionist Miona was brilliant. She asked if there was anything she could do or get for us.... More 

Helpful?
1 Thank Dianne B
MCicutto, Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Diane B, We appreciate you taking the time to write and comment about our incredible Front Desk agent, we are very lucky to have her, and the other members of the team. We are so glad to hear your check in went smoothly and you were welcomed and felt catered to, during your stay. I will be sure to pass... More 

Oklahoma
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

This hotel has so much potential. It's a beautiful newer hotel, but it's showing some wear. The beds were feeling quite worn, especially the mattress on the sleeper sofa. It was really unacceptable. Marriott really needs to step up the quality of the bed linens too. The sheets felt like sandpaper. I would expect that at a motel 6, not... More 

Helpful?
Thank justtrippinok
Plano, TX
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 20, 2014

Any time I am in the area, this is my first choice for the following reasons: recliner & ottoman in each room, plenty of electrical outlets (I counted over 20 unused), two good workspaces, fast WiFi (fast enough for Netflix and very stable), and an ok location (which will be better when the new interchange opens next year). Highly recommend!

Helpful?
Thank Robert C
ConcordHospitality, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear Robert C, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Lacey Lamm General... More 

Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 11, 2014

I've been coming here for a few months. The front desk, maintenance and hospitality personnel are really nice. I have experienced poor housekeeping skills from the staff. You have to call the front desk to get toilet paper. I spilled coffee on the floor and housekeeping never cleaned it up. I've complained about such and nothing seems to get done.... More 

Helpful?
1 Thank samT2468
ConcordHospitality, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear samT2468, Thank you for sharing a review about your recent stay. I appreciate you recognizing our friendly associates even though you were not satisfied with your stay. I sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from the Marriott brand. The little details definitely do make a trip and we... More 

New York City, New York
1 review
4 of 5 stars Reviewed September 8, 2014

Good hotel, clean, nice pool, nice gym and great breakdfast. We booked the hotel for a wedding and I stayed for 4 days. From my experience, every family enoyed their stay and the staff are very accommodating.

Helpful?
Thank Oladele A
ConcordHospitality, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear Oladele A, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service and amenities. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Lacey Lamm General Manager More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Experience the brand new Residence Inn by Marriott Dallas Plano/The Colony hotel where we have perfected the extended stay experience. This all-suite The Colony, Texas hotel is situated in the heart of The Colony, TX just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, and Nebraska Furniture Mart. Residence Inn by Marriott The Colony hotel is only minutes to Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco and Dallas, Texas. Pamper yourself with the space you need in our contemporary suites with fully equipped kitchen, living area and free high speed internet. Start your day right with a free hot, buffet breakfast. ... more   less 

Additional Information about Residence Inn Dallas Plano/The Colony

Address: 6600 Cascades Ct, The Colony, TX 75056-2616
Location: United States > Texas > The Colony
Price Range: $105 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Plano/The Colony 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Residence Inn Dallas Plano/The Colony Hotel The Colony
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