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    Residence Inn Dallas Plano/The Colony

    6600 Cascades Court, The Colony, TX 75056
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    10/8/2017 10/9/2017
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    $116
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    Traveler (32)
    Room & Suite (30)
    Dining (3)
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    Overview
    • Excellent53%
    • Very good26%
    • Average12%
    • Poor4%
    • Terrible5%
    Travelers talk about
    “front desk” (17 reviews)
    “full kitchen” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    The Westin Galleria Dallas
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    #6 of 205 hotels in Dallas
     
    Hilton Dallas Lincoln Centre
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    Hawthorn Suites by Wyndham Dallas Park Central
    765 reviews
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (118)
    There are newer reviews for Residence Inn Dallas Plano/The Colony
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    31 - 35 of 115 reviews

    Reviewed April 14, 2016 via mobile

    We booked a suite here months ago (through the hotels website not a third party) and arrived today after two days of travel to have them tell us they gave our hotel away. They then sent us away to another, worse hotel (both subjectively and...More

    Thank Kendall K
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded April 29, 2016

    Mr. K. I apologize that I was not aware of your situation. I would greatly appreciate an opportunity to discuss the situation with you. I apologize that for whatever reason we were not able to accommodate you and your family and you relocated to another...More

    Reviewed January 21, 2016 via mobile

    Upon check in my dish washer was still loaded up with the previous residence dirty dishes. I asked twice to wash them without prevail. I ended up washing dishes after receiving dish washer packets from the front desk. In the room the vinyl was pealing...More

    Thank slowspd
    Response from mike c, Manager at Residence Inn Dallas Plano/The ColonyResponded January 22, 2016

    Dear Slowspd, Thank you for taking the time to inform us about your recent stay. Your experience is not indicative of the level of service we demonstrate on a daily basis. We take these issue very seriously, and I can assure you of immediate and...More

    Reviewed January 17, 2016

    I understand that this is a new Residence Inn and it shows it's newness well. The place is extremely clean and well maintained with one of the most friendly staff's I have encountered. The room is typical of a Residence Inn and I love the...More

    Thank BlueMarlinDave
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded January 18, 2016

    Dear Blue Marlin Dave, Thank you so much for taking the time to tell us about your stay. We really appreciate the kind words about the cleanliness, upkeep and friendliness of the team her. While the hotel is 7 years old, we take great pride...More

    Reviewed December 31, 2015

    This is our 3rd or 4th stay at this property. We like the suite set up since we are here for the holidays with dogs for and extended stay. If you like to hit the downstairs breakfast, there is always some different to offer for...More

    Thank Tighedog
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded January 5, 2016

    Happy New Year, and thank you for your kind words. The team is so glad that we have become your home away from home during your Holiday visits to The Colony. The breakfast ambassadors do a great job of getting our house guests started off...More

    Reviewed November 11, 2015 via mobile

    I attended a conference next door@ cascades when I stayed here. At check -in I forgot my authorization slip needed for my rate & Rey was a delight to work with @ the front desk. My room was well manicured, bed comfy. I held a...More

    Thank HappyHomeStager
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded November 12, 2015

    Dear Happy Home Stager, Thank you so much for your review posting about your experience at our hotel. With our profession, attention to detail is very important and the fact that you pointed out how the room looked “manicured” says a lot about the hardworking...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • $99 - $201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Orbitz, Cancelon and Hotwire so you can book your Residence Inn Dallas Plano/The Colony reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • The Colony
    • Also Known As
    • Residence Inn Dallas Plano/The Colony Hotel The Colony
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    Traveler (32)
    Room & Suite (30)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (29)
    Bathroom (2)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Hawthorn Suites by Wyndham Dallas Park Central
    765 reviews
    11.80 miles away
     
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    557 reviews
    12.50 miles away
     
    The Westin Galleria Dallas
    1,217 reviews
    10.72 miles away
     
    Hilton Dallas Lincoln Centre
    1,375 reviews
    11.15 miles away
     
    Nearby Restaurants
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    .38 miles away
    Heritage Pizza and Taproom
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    .95 miles away
    Cheddars
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    .96 miles away
    Lava cantina
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    .26 miles away
    Nearby Attractions
    Preston Trail Farms
    11 reviews
    .95 miles away
    TopGolf The Colony
    148 reviews
    1.63 miles away
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    Ask a question
    Questions & Answers
    mrs_nabil
    August 10, 2017|
    AnswerShow all 3 answers
    Response from mike c | Property representative |
    Greetings, I can be reached in the office at 214-469-2525. I will be on vacation the 11th thru the 21st, and AJ Delarosa will be here in my absence.
    0
    Votes
    Heather A
    November 12, 2016|
    Answer
    Response from mike c | Property representative |
    Our gust laundry is $2.00 per load for the washer and $2.00 per load for the dryer. I hope this helps, we look forward to having you as our guest.
    0
    Votes
    Room Tips
    "Get a room not facing the highway."
    Read review
    "I would request a room that doesn't face the direction of the outdoor music venue."
    Read review
    "We were next to highway but room was still quiet."
    Read review
    "Quieter rooms are on the 4th floor -- no jumping kids above you :-)"
    Read review
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