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Residence Inn Dallas Plano/The Colony

Traveler (49)
Room & Suite (35)
Videos (1)

About

#5 of 10 hotels in The Colony
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Experience the newly renovated Residence Inn by Marriott Dallas Plano/The Colony hotel where we have perfected the extended stay experience. This all-suite hotel is situated in the heart of The Colony, Texas just minutes from Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, and Nebraska Furniture Mart. Residence Inn by Marriott The Colony hotel is near Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco and Dallas, Texas. Pamper yourself with the space you need in our suites with fully equipped kitchen, living area and free high speed internet. Start your day right with a free hot, buffet breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Outdoor pool
Fence around pool
Breakfast buffet
Vending machine
Meeting rooms
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Hotel links
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Location

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138Reviews
3Q+A
18Room tips
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Popular mentions
Fast, friendly check-in. Clean, comfortable room. The front desk even let me pass when I returned at 1:00 a.m. one morning. Wholesome, filling, breakfast every morning. Everything worked as expected. No criticism, complaints or suggestions. Perfect stay as far as I am concerned. I am mobility impaired and encountered no problem at this property.
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We had a suite, and it was nice size for me, wife and 2 young kids and dog. It has a kitchen which was sufficient. And allowed us to shut our bedroom door so we could watch TV while kids slept. The hotel feels new and modern and very clean. It had a pool which looked nice. This is not a luxury hotel by any means, but very comfortable and priced reasonably. The location is right across from Nebraska Furniture Mart, close to Frisco and Plano, and just 20 mins from DFW airport. I loved this hotel and recommend for anyone.
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I stayed one night. I had a one bedroom suite. It was a typical residence inn property. Clean and basic. I did not have breakfast because it ended at 9am which was too early for me. There was a small pool and an even smaller gym . It served my purpose I had no complaints apart from the staff that I found rather unhelpful and inhospitable. It seems every request I made was a bother so I just stopped calling them. Outside that it was an uneventful stay.
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Response from mike c, General Manager at Residence Inn Dallas Plano/The Colony
Responded Apr 23, 2019
Thank you for your response. It is by receiving comments such as yours that we are able to identify areas in our service and amenities that require our immediate attention.
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We enjoyed our stay at this hotel. Excellent service with friendly staff. the rooms were extremely clean. The beds are comfortable. The noise level wasn't bad. I normally asked for a room on the top floor but it didn't work on out this stay. Therefore I could here someone running through the room on the floor above me. I do understand that these things happen and won't punish the hotel for that. The location is ideal for Ford Center, Top Golf, mall access, etc.. You can drive back-streets without even getting on the highway. Several restaurants beside it so you really don't have to drive. Breakfast really good with lots of options.
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I arrived late in the evening and checked in and looked at their information on their TV,. Under "Hotel dining" it said breakfast served 6:30 am to 9:30 am. I went down at 9:05 am and everything had already been put up. The workers barely spoke English and said breakfast ended at 9:00 am. I advised the front desk of the misinformation and it was like "ok" implying "so what?". If you are a business traveler who has to plan your day out, this hotel is a disrupter.
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Response from mike c, General Manager at Residence Inn Dallas Plano/The Colony
Responded Mar 11, 2019
Dear Mr. Cohn, As a frequent repeat guest to the hotel Thank you for taking the time to advise us of your recent experience at the Residence Inn. We do adhere to the brand standard of offering breakfast from 6:30a.m. to 9:00a.m. on weekdays and 7:30am - 9:30am on weekends. You are correct the guest directory did default to another Marriott Brand standard for breakfast times. I have reached out to World Cinema, to get this corrected. We apologize for the inconvenience and look forward to having you return to stay with us.
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PRICE RANGE
$106 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn dallas plano/the colony hotel the colony
LOCATION
United StatesTexasThe Colony
NUMBER OF ROOMS
102
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