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Fairfield Inn & Suites Dallas Plano/The Colony

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Fairfield Inn & Suites Dallas Plano\/The Colony
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83 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Dallas Plano/The Colony
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Showing 81: English reviews
Houston, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed June 6, 2016 via mobile

So the visit was for a high school graduation. I had a room on the fourth floor. The elevator was a little slow but other than that everything else was good the room was clean. The staff was extremely friendly and accommodating from the front desk to the cleaning crew everyone had a smile on their face, pleasant and polite.... More 

Helpful?
Thank Tish C
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Tish, We are so glad that you enjoyed your stay at the Fairfield Inn. While we are located near a great deal of shopping and restaurants, we are opening 4 more restaurants in the Cascades campus in the next few months. The team here enjoys making sure our guests are well taken care of and by your interactions, it shows.... More 

Tucson, Arizona
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 18, 2016

Nice little hotel in great location. PPremier elite member. 1st stay did not honor top floor request, think I had Dumbo the elephant above me. Very loud. Next stay was given top floor. Rooms are clean, workout room clean all dining areas clean. Had problem on 2nd stay with checkout. Clerk had somehow taken upon herself to take my paid... More 

Helpful?
Thank moman37
Omaha, Nebraska
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 13, 2016

We traveled to the Dallas Area for a wedding and stayed on the property of the wedding venue. This property was pristine and quiet. The service was the best ever. The front desk was helpful, especially Danielle who helped us with a problem the day we checked out. The breakfast was very good including hot items that were "hot". Lots... More 

Helpful?
Thank Helen6503
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Helen, We appreciate your kind words about your recent experience at the Chapel and Fairfield Inn. The team works hard every day to make sure all of our guests receive the same experience that you did on your visit. We are very fortunate to have the Chapel Anna Villa as our partner on the Marriott campus . The Colony is... More 

Corpus Christi, Texas
Level Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed April 1, 2016

We stayed just one night at this hotel. Upon entering it is a very clean and pleasant hotel and the front desk staff were very efficient and professional. The room was clean and the decor feels fresh and comfortable. I must state that I like a fairly soft mattress so I am not sure if that was my problem, but... More 

Helpful?
Thank 2lovethebeach
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Thank you so much for detailing your recent experience at the Fairfield Inn. The housekeeping team always does an excellent job of ensuring the entire hotel is clean and comfortable. Thank you for the kind words about the front desk team, we are very fortunate to have them on our team and they are amazing. We are always happy to... More 

Level Contributor
65 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 25, 2016 via mobile

!!!!!!!!!!!!!!!Excellent property with exceptional customer service. The property is close to numerous restaurants, shopping venues and Studio Grille. Very clean and comfortable rooms!!!!!!!!!!!!!!! I don't to want to ramble on but I must be very clear on this...... One of the best properties in town!!

Helpful?
Thank Cypressman
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Cypressman, Thank you so much for the kind words about the cleanliness and the excellent team here at the Fairfield Inn. "One of the best properties", is what we strive for every day, so thank you for recognizing the team for their efforts and we are so glad you enjoyed your stay and hope you have a chance to visit... More 

Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 29, 2016 via mobile

We travel with our local lacrosse team to Dallas for the weekend. The hotel was perfect for our team and it turned out that there were several basketball teams that were in town for a tournament. Great to see all the young athletes. My only complaint was the bed was too firm. I woke up with a sore shoulder from... More 

Helpful?
Thank Bill K
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Thank you for taking the time to tell us about your experience. We are so glad that you , like many other sports teams, felt that the hotel was perfect for your team. We appreciate you selecting our hotel and look forward to having you and the team back again. I completely understand your comment about the mattress, and we... More 

London, United Kingdom
Level Contributor
132 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed January 31, 2016 via mobile

Stayed for 5 nights on business in Plano. They run a free transportation to and from Plano offices within a 5 mile radius so this was a good service offering. It is a good budget hotel which delivers value for money. Staff were great and helpful. Had a nice quiet room on 4th floor room 403. Good size room to... More 

Helpful?
Thank Woodstag
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Woodstag, Thank you for taking the time to post your experience at the Fairfield Inn & Suites, in The Colony. The weekday shuttle service is a great amenity that we offer our guests, and we are glad you were able to utilize it. While we understand you r comment about the silverware, it is a brand standard for breakfast, however... More 

San Mateo, California, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 17, 2016

Great hotel and fabulous staff. Clean, neat and quiet place. Want to make a special call out to Devenia and Donell (not sure I spelled their names right) who went out of their way to make my stay enjoyable from ensuring I had the right room, to suggesting a place for dinner, to arranging for a shuttle. Only downside to... More 

Helpful?
Thank Marty J
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Marty, We appreciate you informing us about your stay , and especially for pointing out Devonia. She is a real superstar on the team, and like every guest she encounters, you were made to feel special. We completely understand you comment about restaurants in close proximity, and can assure you that we are identifying and partnering with several restaurants... More 

Level Contributor
206 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

We arrived late at night and really tired. Our rooms were ready, and all paperwork was completed. The lobby was very upscale, and extremely inviting. My room was immaculate, I check with a blue light! The decor in my room was outstanding. My impression of this hotel is unique, I contend that management, is totally involved, in all aspects, of... More 

Helpful?
Thank johnwesleyharden
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Mr. Harden, I can’t thank you enough for your kind words about the hotel and the team, here that strives every day to make each guest feel as welcome as you did. The team in housekeeping works so hard to make sure that they pass the “bluelight” test. Your comments about breakfast is something that we recognize and are working... More 

Houma, Louisiana
Level Contributor
106 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 5, 2015 via mobile

First time at this location. We came in late, around 8 p.m. We were greeted on arrival. They had us checked in so quickly, also scored an upgrade to an executive king suite, the only cost was we had to give up our double queen room we had reserved, bummer...NOT! Beautiful room, so comfortable and very clean. We used the... More 

Helpful?
Thank Mardeb72
MCicutto, Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

We are so glad that you enjoyed your stay with us, and especially appreciate your comments on the speed of the front desk team entire team here at Fairfield Inn. They strive for every day to be a special one for our guests, and the upgrade they were able to provide, is one we are glad to be able to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Fairfield Inn & Suites Dallas Plano/The Colony, Texas hotel offers the relaxing and inspiring experience you are looking for. Ideally located in the heart of The Colony, TX & just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, Fairfield Inn & Suites by Marriott The Colony hotel is only minutes to Toyota Headquarters Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco, Carrollton and Dallas, Texas. Fairfield Inn & Suites by Marriott Dallas Plano/The Colony hotel provides thoughtful amenities like comfortable bedding, 32" flat screen TV, free local calls and free wireless high speed internet. Recharge in our outdoor pool and Fitness Center. Revive daily with our complimentary deluxe continental buffet at this Plano/The Colony hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Dallas Plano/The Colony

Address: 5909 Stone Creek Dr, The Colony, TX 75056-2615
Location: United States > Texas > The Colony
Price Range: $80 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Plano/The Colony 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony
Fairfield Inn And Suites Dallas Plano / The Colony
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