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Fairfield Inn & Suites Dallas Plano/The Colony

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Fairfield Inn & Suites Dallas Plano\/The Colony
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81 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Smyrna, Delaware
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has good parking, a nice lobby, very helpful and friendly front desk staff. The room is very basic, we had a double queen. I should have looked at the room description more carefully, as the bathroom only had a shower. We have a little one, so baths for us were needed. The front desk clerk said they have... More 

Helpful?
2 Thank Vaison
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Vaison, Thank you for taking time to tell us about your stay. We appreciate your comments, and are glad that you enjoyed your stay. We do have an amazing front desk team and they like nothing more than to hear they assisted in making your stay more enjoyable. While we do have a limited number of rooms with baths,... More 

Los Angeles, California
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here at a recent location as it was recommended by our company travel agent. I was highly impressed with the front-desk staff and their willingness to help and consistently friendly demeanor. The room was smaller than I'm generally used to for a king size bed, but the rooms are clean, well-maintained, and fully functional. It's location and price... More 

Helpful?
Thank Matt H
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Matt H. We appreciate you sharing your experience, during your stay. Your positive comments about the front desk team, and their friendliness. They strive every day to ensure that our guests receive the same hospitality as you did. The housekeepers do an excellent job of keeping the hotel clean and receive some of the highest scores for overall cleanliness.... More 

Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

My first hotel was overbooked. This was supposed to be 10 away-as told to me by the sister property in Lewisville. It was 30 minutes away plus tolls. Lots of noise-by elevator- and the room's minimalist decor made the room feel old. I did like the bed, and the bathroom was roomy. There was no frig or microwave. That was... More 

Helpful?
Thank Ea M
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Ea M. I apologize that you were unable to stay at the hotel you have arranged to stay at during your visit to North Texas. While we experienced a high occupancy, we ere able to accommodate you. We are starting our renovations soon and will be addressing some of the items that you suggested. It is by receiving comments, such... More 

Level Contributor
61 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Overall good value hotel with very good, friendly service by everyone. The hotel is within close proximity to numerous restaurants and shopping. Additionally they are building a few restaurants just outside of the parking lot to include, I believe a Smash Burger which will make this location even more desirable for business travelers like myself who just want to relax... More 

Helpful?
Thank Cypressman
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Cypressman, Thank you for recognizing the friendly service that our team provides and for the positive comments. While we do not have the details on our new restaurants that are under construction, they will be fantastic addition to our hotel campus. The entertainment restaurant Oasis will be completed by the end of this year and we hope you can... More 

Hendersonville, Tennessee, United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms were spacious. It was clean and the A/C worked wonderfully in the Texas heat. The breakfast had good variety of cold and warm items. The down side was the poor wifi in the room. It was not good for working.

Helpful?
Thank Stepheni C
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Stepheni, Thank you for the kind words about your experience during your stay at Fairfield. We are glad you were able to enjoy our complimentary breakfast, and the A/C, during the Texas summer. While our internet is burstable to 50Mbps, we are currently working on doubling that speed, for peak usage times. We hope you an opportunity to return... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I have stayed here several times before and every other time has been nothing but pleasant. Upon checking in, it seemed i was all set for another nice stay. the front desk manager, Levonia, even remembered me! Unfortunately the room next to mine had crazy people in it who were slamming the door shut about every 2 minutes from 1:30-4:30... More 

Helpful?
Thank Andy S
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Thank you for allowing us to be your hotel of choice, when you visit The Colony. We were happy to hear about your positive experiences on your previous stays. Devonia is great asset to the hotel and the fact that she remembered you, speaks volumes to her hospitality skills. I apologize that the adjacent guests were not as considerate of... More 

Denver, Colorado
Level Contributor
752 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed July 21, 2016 via mobile

I had a perfect stay at this hotel for a series of meetings in the Frisco area. It is conveniently located near a highway with many restaurants nearby. The staff is nice and the rooms are clean and comfortable. Checkin and checkout were both very fast. Breakfast was simple, but good.

Helpful?
Thank MauricioBabilonia
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Mauricio, Thank you so much for telling us about your stay at the Fairfield Inn & Suites. Your comments about being clean and comfortable, are we all strive for everyday, and your great experience only adds to the teams desire to keep taking care of our guests. While we are located near a variety of restaurants already, we continue to... More 

edmond, oklahoma
Level Contributor
295 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed June 25, 2016

Just a one night stay here but everything we expect from Marriott. Nice and clean, friendly atmosphere and several options on their free breakfast buffet. My favorite part was the patio just outside their breakfast room!

Helpful?
Thank edmondite
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Edmonite, We are so glad that you enjoyed your experience at the Fairfield Inn & Suites in the Colony. Like you , so many of our guests take advantage of the patio in the morning to enjoy breakfast in the warm Texas summer. The team works hard every day to provide everyone a clean, comfortable stay and we are... More 

Houston, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed June 6, 2016 via mobile

So the visit was for a high school graduation. I had a room on the fourth floor. The elevator was a little slow but other than that everything else was good the room was clean. The staff was extremely friendly and accommodating from the front desk to the cleaning crew everyone had a smile on their face, pleasant and polite.... More 

Helpful?
Thank Tish C
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Tish, We are so glad that you enjoyed your stay at the Fairfield Inn. While we are located near a great deal of shopping and restaurants, we are opening 4 more restaurants in the Cascades campus in the next few months. The team here enjoys making sure our guests are well taken care of and by your interactions, it shows.... More 

Tucson, Arizona
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 18, 2016

Nice little hotel in great location. PPremier elite member. 1st stay did not honor top floor request, think I had Dumbo the elephant above me. Very loud. Next stay was given top floor. Rooms are clean, workout room clean all dining areas clean. Had problem on 2nd stay with checkout. Clerk had somehow taken upon herself to take my paid... More 

Helpful?
Thank moman37
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Fairfield Inn & Suites Dallas Plano/The Colony, Texas hotel offers the relaxing and inspiring experience you are looking for. Ideally located in the heart of The Colony, TX & just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, Fairfield Inn & Suites by Marriott The Colony hotel is only minutes to Toyota Headquarters Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco, Carrollton and Dallas, Texas. Fairfield Inn & Suites by Marriott Dallas Plano/The Colony hotel provides thoughtful amenities like comfortable bedding, 32" flat screen TV, free local calls and free wireless high speed internet. Recharge in our outdoor pool and Fitness Center. Revive daily with our complimentary deluxe continental buffet at this Plano/The Colony hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Dallas Plano/The Colony

Address: 5909 Stone Creek Dr, The Colony, TX 75056-2615
Location: United States > Texas > The Colony
Price Range: $85 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Plano/The Colony 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony
Fairfield Inn And Suites Dallas Plano / The Colony
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