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Comfort Suites the Colony - Plano West

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Comfort Suites the Colony - Plano West
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63 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We checked in to the Comfort Suites in The Colony because the AC was out in our home. The front desk staff was helpful. The room had a musty/moldy smell and...even better...the AC in our room didn't work. (If I wanted to be hot we could have stayed at home for free.) They had no other room to move us... More 

Helpful?
Thank DavitaJo
1 review
1 of 5 stars Reviewed June 23, 2016 via mobile

This hotel smells of mold and mildew. It is obvious they cleaning staff does not do a full cleaning of bed sheets or the rooms. Found a spider in my tub on the third day, long black hair on the bathroom floor (I have short blonde hair) and a seed of some kind in my bed. The outside is not... More 

Helpful?
Thank bryandenton

Travelers are raving about these The Colony hotels

Miami, Florida
1 review
1 of 5 stars Reviewed June 22, 2016

I come to Dallas/FTW area for business once or twice a year. Usually my company puts us up in another hotel chain, but recently our headquarters moved and due to a soccer tournament, the only property available this week was this one. I was disappointed the minute i walked into my room. For the purpose of being unbiased i will... More 

Helpful?
Thank andyspist
San Antonio
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 28, 2016 via mobile

We made a last minute trip to Dallas, booked a room on Hotels.com. Arrived to find reservation error. Victor fixed without any issues. Staff was very friendly, room was nice, and good continental breakfast

Helpful?
Thank NCL San Antonio L
Lubbock, Texas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 26, 2016

We were in The Colony for a memorial service. We choose Comfort Suites because we had stayed with Comfort Suites in several other towns. The rooms were clean, bed was very comfortable and the staff very accommodating. The only thing I would do differently would be to put a microwave in the breakfast area to heat the rolls in.

Helpful?
Thank grannynorma
Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 9, 2016

I stayed at this hotel last week and ended up checking out after the first night because the hotel was so nasty. The lighting in the elevator was so low that I startled another guest that got on on another floor. The first room that I was given came complete with the used soap from the previous guest still in... More 

Helpful?
Thank BranWick
1 review
2 of 5 stars Reviewed April 3, 2016 via mobile

This hotel needs a good cleaning. The lobby is dusty and the couch needs to be thrown away. My room had a mildew smell and the hallway had an odor as well. Housekeeping was not great! There was dust all over the room and there was tissue on the rug left from I guess the previous guest. Housekeeping obviously does... More 

Helpful?
Thank Terrara K
Tyler, Texas
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 17, 2016 via mobile

I'm reviewing this mainly to say: "Near Stonebriar Mall" is a relative term...it will take you a solid 10-15 min to get there, perhaps more with traffic and roadwork etc. I personally did not find the location convenient for shopping in Frisco at all. Way too far to go back and forth from room to stores. There are many choices... More 

Helpful?
Thank Pastelmom
Longview, Texas
Level Contributor
210 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed March 7, 2016

Our first time at this hotel. Quick check in. Sharon did everything right. Very pleasant. Very helpful. The hotel is around 12 years old. But it looks like they did a nice redo. Everything in the room was fresh. Nice fixtures, paint, carpet, facets and such. Flat screen T.V. HBO. Fridg. and microwave. Free Wi-Fi. Free parking. Free breakfast. Good... More 

Helpful?
Thank Mur018
Ardmore, Oklahoma
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed February 22, 2016

My family & I stayed at this hotel a night before a very early flight from Love Field. Christina, at the front desk, was very accommodating, allowing us to see a room prior to check-in. The room was clean and a comfortable size, having 2 queen beds and a sofa sleeper. We were very satisfied with the room & the... More 

Helpful?
Thank Scot028
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Management photos: Courtesy of the property manager

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Room/Suite (10)
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Business Center/Function Rooms (1)
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Bathroom (3)
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Pool/Beach Area (1)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Suites® Near Stonebriar Mall in The Colony is conveniently located just minutes from the neighboring cities of Frisco, Carrollton, Lewisville and Plano. The hotel is close to popular attractions in the area; the Pizza Hut Park stadium, home of the F.C. Dallas MLS soccer team, the local Dr Pepper Ballpark home to the Frisco RoughRiders Double-A baseball team, and the Texas Motor Speedway. Southfork Ranch event and conference center, Lewisville Lake and Tribute Golf Club are also nearby. ... more   less 

Additional Information about Comfort Suites the Colony - Plano West

Address: 4796 Memorial Dr, The Colony, TX 75056-2810
Location: United States > Texas > The Colony
Price Range: $83 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites the Colony - Plano West 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Suites Near Stone Briar Mall Hotel The Colony
Comfort Suites The Colony
The Colony Comfort Suites
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