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Holiday Inn Express Hotel & Suites Texas City

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2440 Gulf Freeway, Texas City, TX 77591
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Holiday Inn Express Hotel & Suites Texas City
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74 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Texas City
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Showing 72: English reviews
Bella Vista, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 30, 2014

I usually stay at Hilton properties but my wife, son, and myself stayed at the Holiday Inn Express in Texas City for a wedding this past weekend and it was a huge disappointment! I have stayed at several Holiday Inn Express locations before and they are generally pretty decent however my wife and I both had severe back pain after... More 

Helpful?
2 Thank b0ssh0gg
eraschle, Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Guest, It always has a touch of sadness when reading the comment of a guest who left disappointed. Although our hotel generally gets great ratings, once in a while, issues turn up which make guests unhappy and most of the times it happens when the level of stress is high. There is no excuse of course, but to manage... More 

Grapevine, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 28, 2014

We were looking for a hotel for our trip to Galveston and this hotel was only 15 minutes away. The hotel and staff were both very nice. Plenty of parking and we got to the hotel really late. The check in was very easy. They had everything printed and ready with the key programmed when we arrived. Less than five... More 

Helpful?
2 Thank Glen J
eraschle, Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Guest, Thank you for taking the time to leave a comment on tripadvisor. Our associates love to hear this and we all are enthusiastic in continuing to provide to our guests the best service we can. We wish you all the best and hope to see you again in a not too distant future! More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 28, 2014 via mobile

no major complaints. Room was just average, shower only no tub. Breakfast was good, breakfast area is small most families had to move tables around to accommodate them. Address of hotel does pick up on GPS.

Helpful?
Thank 903Mom
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear 903Mom, Thank you so much for your review of our hotel. I am delighted that you liked our breakfast option. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. Please accept our sincere apologies for falling short of your expectations in particular with... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 19, 2014 via mobile

If breakfast is served until 10am, there should be breakfast available. When I told the front desk that the pancakes were out, she wouldn't refill it. I tild her they were out 10 minutes ago, she yelled at me and said, "well did you come tell me they were out?" I am a guest, I didn't know I had to... More 

Helpful?
2 Thank Yuka F
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Yuka F on 7, Thank you so much for your candid review of our hotel. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem... More 

Houston, Texas
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed June 30, 2014 via mobile

This hotel is fairly new and is very clean. The king leisure suite was large and nice. The price we had to pay was WAY TOO HIGH for this quality hotel. However, the hotel has a humidity problem. You have to keep the rooms very cold to dehumidify and then when you take a hot shower the room gets very... More 

Helpful?
Thank South4Scuba
eraschle, General Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Guest, Thank you for taking the time to review our Holiday Inn Express & Suites in Texas City. We appreciate your comment about the cleanliness of the property. Thank you! As for parking spaces, although we have the number of spaces required by law, occasionally there might be shortage, specially on summer weekends. On days of such high demand,... More 

Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2014

This hotel is great, and my husband and I have stayed here twice now when we come to visit Galveston. Diana at the front desk is a dream, she is SO nice! I love how all of the staff always said hello to us no matter what time of the day it was. The breakfast buffet is delicious, the beds... More 

Helpful?
1 Thank Misdameanor
eraschle, Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Guest, Thank you for your kind words and thank you for mentioning our friendly associates. A stable work environment with enthusiastic staff members goes a long way. And when we meet happy guests like you, it is a real joy to work in a hotel. Thank you for coming to see us. Please come back again when your travel... More 

Choctaw, Oklahoma
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 17, 2014

I've stayed at this hotel for the last 8 years and go on a lot of cruises but this last time I was very displeased and won't stay there again the beds are full size. I'm a priorty club member with no priority the one in webber is much better queen size beds and a lower cost as well as... More 

Helpful?
Thank brian c
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear brian c, Thank you for writing a review of our property. Your loyalty to our hotel is highly appreciated, but it seems that your last stay was a let down. We are very sorry the beds were not to your liking. As a valued IHG Rewards member, your feedback is very important to us as this helps us gauge... More 

New Orleans, Louisiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 16, 2014

We have a suite, for a great price/value. The bed was wonderful, comfy, soft but firm enough to subtend my husband heavy weight without me bouncing every time he turned. The pillow were like little clouds of softness, we asked for 2 more and they were delivered in no time. The room was spacious, spotless clean. The staff were nice... More 

Helpful?
Thank grich82
Boise, Idaho
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 16, 2014

Very clean exterior & interior. Beautiful modern room, Direct TV, and great mattress! Staff was very helpful & polite. Well lit parking & close to food. Clean pool area, and nice breakfast buffet in the morning.

Helpful?
Thank Skip C
Schertz, Texas
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 14, 2014 via mobile

Comfortable and clean hotel. Approximately 10 minutes to Galveston. Shopping and dining nearby. Nice Saltwater pool but no hot tub. Double safety latches on pool gate made it difficult for adults to enter and exit. Large shower stall, but no tub, which was fine for us. Fridge and microwave in room was convenient. Very disappointed in the wireless internet, which... More 

Helpful?
Thank Rose M
Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Texas City, TX Welcomes You Experience a heart-warming, Texas-style welcome when you stay at the Texas City Holiday Inn Express Hotel and Suites. Our new, 100% smoke free property is located next to Interstate 45 and between the bustling cities of Houston and Galveston. Families enjoy lodging at our Texas City hotel because it is only a 15-minute drive to the Texas Gulf Coast. Our hotel's location provides easy access to nearby attractions, including the NASA Space Center Houston, National Museum of Arts & Science in Houston, Schlitterbahn Water Park in Galveston and the Gulf Greyhound Park in La Marque, TX. Nearby attractions also include the Bayou Wildlife Park, Port of Texas City and the Kemah Boardwalk. Our guests appreciate the personalized service and the premium accommodations that our hotel in Texas City provides. Besides being only a short drive from Houston and Galveston, our hotel is also near major industrial companies like BP, Duke Energy and Dow Chemical Company. Our business amenities include audio/visual equipment, free high-speed, wireless Internet access and a 24-hour business center. Our hotel in Texas City, TX is the ideal place to stay while on a vacation or on a business trip. We offer an extensive, free American breakfast buffet, which features our signature cinnamon rolls. Book your Texas City hotel room today! Hotel outdoor pool closed due to renovation until further notice. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Texas City

Address: 2440 Gulf Freeway, Texas City, TX 77591
Location: United States > Texas > Texas Gulf Coast > Texas City
Price Range: $140 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Texas City 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Hotel And Suites Texas City
Holiday Inn Texas City
Texas City Holiday Inn
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