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Best Western Mainland Inn & Suites

Traveler (29)
Room & Suite (39)
Dining (3)
Overview
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10620 Emmett F Lowry Expy, Texas City, TX 77591-2658 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
Additional information
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Offers from Best Western Mainland Inn & Suites
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (206)
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All reviews best westerns breakfast area room was clean cruise stay the toilet seat cruise terminal air freshener musty odor staff was friendly checking in great place to stay hotel is located would definitely stay here again eggs and sausage let them know cleaning staff called the front desk
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21 - 25 of 202 reviews
Reviewed November 26, 2017

We Will not stay here again.Worse hotel visit in many years.The room was not clean at all.the bathroom was dirty.the tub had rust in it.Kids were running around upstairs for hours both nights.did not res well.More

Review collected in partnership with Best Western
Date of stay: November 2017
Thank Sherman J
Response from Devyn S, General Manager at Best Western Mainland Inn & SuitesResponded November 28, 2017

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More

Reviewed November 25, 2017

The experience at this hotel ruined our entire trip. I was embarrassed in front of my family at the terrible choice I made. But how can you make that choice blindly without physically being there to smell the odors and to see the cockroaches? I...More

Review collected in partnership with Best Western
Date of stay: November 2017
Thank toddm589
Response from BestWesternHotels, Corporate at Best Western Mainland Inn & SuitesResponded November 28, 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed October 23, 2017 via mobile

My stay was very Pleasant. Front desk staff was very helpful and attendant to my needs. Cleaning staff was great about supplies and cleanness. Breakfast area was always clean and food was always plentiful. Staff was always welcoming and smiling.

Date of stay: October 2017
Thank Meredith M
Response from Best Western M, General Manager at Best Western Mainland Inn & SuitesResponded January 8, 2018

Dear Meredith, Thank you for your kind words. We loved having you stay with us. It was like having family over each day. Hope for the best for you and that you had a wonderful Christmas and New Years. Kind Regards, Devyn Sims

Reviewed October 16, 2017

The hotel had clean rooms and decent decor. Direct TV with a million channels. The decor in the lobby is outdated but that can be overlooked. The breakfast was awesome, they had eggs and sausage, waffles, pastries, muffins, etc. The key card didn't work with...More

Review collected in partnership with Best Western
Date of stay: October 2017
Thank jrdnjstn
Response from Best Western M, General Manager at Best Western Mainland Inn & SuitesResponded January 8, 2018

Dear Guest, Thank you so much for such kind words! We work very hard at making sure the most important meal of the day is always full and gives you the perfect start to your day. We hope to see you soon! Kind regards, Devyn...More

Reviewed September 19, 2017 via mobile

Stayed 18Aug2017. This was our go-to Best Western when visiting our son in college. However, sad to report that this location has run down, not up to BW image, or maybe new management. When we tried to use our BW Travel Card $ upon check...More

Date of stay: August 2017
Thank Vakation101
Response from Devyn S, General Manager at Best Western Mainland Inn & SuitesResponded September 22, 2017

I would like to sincerely apologize for the issues and negative experience during your stay with us. Thank you for bringing these issues to my attention. Your observations have also helped with training in the maintenance and front desk divisions. I would like to once...More

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About
Description
Welcome to BEST WESTERN Mainland Inn & Suites!A romantic stroll on Kemah Boardwalk is just what you need to get a trip started right, and it’s easy from our Texas City hotel.If you’re here for Space Center More Houston, you’re in luck because it’s minutes away from our Texas City hotel. From Moody Gardens to the world famous barbeque nearby, there’s something for everyone when they stay with us. Schlitterbahn is in the neighborhood, and southern hospitality flows freely. Our friendly staff members are committed to making sure your trip is comfortable and memorable.Easy I-45 access makes commuting from our Best Western Texas City hotel simple. We’re close to Tanger® Outlet Mall, and many people come to town just to get great deals on fashion. However, an outdoor pool is also a siren’s call few guests can resist. Relaxing poolside, working in a few laps or simply getting bronzed are also great ways to kick-start your vacation.Enjoy a free breakfast and free Wi-Fi at our Texas City hotel. Start the morning with endless sizzling hot waffles, your favorite breakfast pastries, fruits and cereal or yogurt. The most important meal of the day is on us, and it ends with bottomless 100% Arabica coffee and juices.The Motorcycle Biker Rally is a favorite local event, and we’re happy to host bikers at our Texas City hotel. Close to Galveston Beach, beach bumming is an activity you can partake in year-round. Whether you want to take a surf lesson or just swim in the warm turquoise waters, it’s all possible and close to our property. Coast Guard service men and women as well as employees of Mainland Medical Center prefer our property for the location, value and service.Reserve your next stay at BEST WESTERN Mainland Inn & Suites today and enjoy a fantastic rate! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Business Center with Internet Access
Concierge
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Room Service
Restaurant
Bar/Lounge
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
25
Price range
$73 - $145 (Based on Average Rates for a Standard Room)
Also Known As
Texas City Best Western
,
Best Western Texas City
Location
United States > Texas > Texas Gulf Coast > Texas City
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
25
Price range
$73 - $145 (Based on Average Rates for a Standard Room)
Also Known As
Texas City Best Western
,
Best Western Texas City
Location
United States > Texas > Texas Gulf Coast > Texas City
Photos
Traveler (29)
Room & Suite (39)
Dining (3)
Pool & Beach (3)
Business Center & Event Rooms (3)
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Questions & Answers
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Sandra R
September 7, 2017|
AnswerShow all 3 answers
Response from DCochranAustin_Texas | Reviewed this property |
Call ahead to make sure it is open.
0
Votes
a_robertmiller
December 14, 2015|
Answer
Response from a_robertmiller |
M i c r o s o f t O u t l o o k T e c h Su p p o r t +1800-713-8022 US/Canada, M i c r o s o f t O u t l o o k T e c h Su p p o r t m i c r o s o f t o u t l o o k t e c h s u p p o r t m i c r o s o f t t e c h s... More
0
Votes
Donnadoo47
October 7, 2015|
AnswerShow all 3 answers
Response from Best Western M | Property representative |
We only welcome Service Animals.
0
Votes
Room Tips
"Use the hotel next door."
SamuelPope
Aug 6, 2018
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"No tip would work in this hotel's current state."
SamuelPope
Mar 12, 2018
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"Quiet stay for one night with friends while visiting Galveston"
plattwear
Aug 9, 2017
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"Keep away from the elevators and try to book on the top floor"
427loiss
Feb 20, 2017
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