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Quality Inn

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Quality Inn
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266 Reviews from our TripAdvisor Community

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Showing 260: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The wifi was great, and so was the room and breakfast. We went to the pool which was EXTREMELY COLD! The hot tub was too small only 4 people could be in there and the water was luke warm not hot at all. My family and 2 others stayed here because it was close to Galveston, TX. We thought it... More 

Helpful?
1 Thank Adamaris G
1 review
2 of 5 stars Reviewed July 2, 2016

My plane arrived early but I was charged early check-in fee at the hotel. Then they stuck me an a musty room w/black mold on the ceiling. I was moved later but not reimbursed for the fee. I was told the early check-in fee was based on availability, so if all you have is a room riddled with black mold,... More 

Helpful?
Thank B W
jwparriera2010, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 16, 2016 via mobile

We were meeting up with family in Galveston but needed something more budget friendly. This hotel was in a good location for us.....within 15 miles of Galveston, right off of the interstate and we saved about $30/night compared to the hotels in Galveston. Good value for the money

Helpful?
Thank Angela J
jwparriera2010, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you with our comfort and value. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great... More 

missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 9, 2016 via mobile

Everything was good! We just needed a one night stay before we cruised!! I asked for a smoke free room but our room initially smelled like old smoke but nothing a little air freshener didn't take care..Great price, Not many rooms(54 rooms) so very quiet! Comfortable beds, good breakfast, free in hotel lobby! Great Mexican restaurant just down the street... More 

Helpful?
1 Thank susique2
jwparriera2010, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you so much for your kind words about our hotel here in Texas. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I'm sorry there was an odor initially. We take real pride in this hotel and in serving guests like you, and I’m... More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 6, 2016 via mobile

The Quality Inn was clean, close to shopping and restaurants and about 15 minutes to the beach. The staff were very courteous and professional. The room waa nice and a good size. The free breakfast was not good. I think I came down too late. The eggs and sausage had been prepared early and were a little dry. A friend... More 

Helpful?
Thank Gerrigirl2
jwparriera2010, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you because you didn't like the free breakfast. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and... More 

Holly Lake Ranch, Tx.
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 25, 2016

Other than a Tanger Outlet Mall two exits North, there really is not much near. There is a mall right next door but mostly a ghost town. However, there is still a theater there. Room was nice and clean. Pool was closed, Breakfast was nothing to write home about.

Helpful?
Thank Donna R
jwparriera2010, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments about our comfortable rooms here in Texas City. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations because the pool was closed and you didn't like the breakfast. We take great pride in our hotel, and I hope... More 

Maple Grove, Minnesota
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 18, 2016

The Hotel itself was just O.K. After walking barefoot on the carpet in our room, my feet were completely black. I know that new owners just took over and are working on many issues. The staff was great. Breakfast had a decent variety of items so there was no reason to leave hungry. They had made repairs to the Hot... More 

Helpful?
Thank David N
jwparriera2010, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see... More 

san antonio
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 17, 2016 via mobile

We are normal Holiday Inn stayers, but we stayed here 1 night for the cook off. It was clean and the front desk agent was a sweetheart. It was a lot older...and good for a 1 night stay. The beds were comfortable as well. Housekeeping did not announce themselves and just opened our door while we were dressing on our... More 

Helpful?
Thank tracytex
jwparriera2010, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I do apologize for the confusion with housekeeping. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had... More 

talihina
Level Contributor
270 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed April 4, 2016 via mobile

Couldn't find hotel in Galveston for less than 300.00 a night ( Saturday ) So we jetted over here to find a clean comfortable and affordable place to stay the night. Rooms were clean and comfortable with soft beds and good water pressure/hot water.

Helpful?
Thank 182p
jwparriera2010, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay... More 

Austin, Texas
Level Contributor
288 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed April 1, 2016

We stayed just one night, as an alternative to Galveston, and found that it was close enough, and fairly easy to drive to Galveston. Our stay fell during part of Spring Break, so we mainly stayed here for the lower price. Good things: easy to get to (it's on the edge of the Mall of the Mainland), and the rooms... More 

Helpful?
Thank LK R
jwparriera2010, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you because of some issues that could have been improved. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Right in the middle of Houston and Galveston, the hotel has a great location. It's close to the Texas City Dike, Kemah Boardwalk, and other popular attractions. The hotel rooms have free high-speed internet and WiFi, free hot breakfast, 37-inch flat screen TV, and a clean and fresh Hampton bed. The hotel features a heated indoor pool and whirlpool, fitness center and business center. ... more   less 

Additional Information about Quality Inn

Address: 2320 Fm 2004 Rd, Texas City, TX 77591-9114 (Formerly Hampton Inn Houston-Texas City)
Location: United States > Texas > Texas Gulf Coast > Texas City
Price Range: $78 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hampton Inn Texas City Hotel Texas City
Texas City Hampton Inn
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