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Comfort Inn & Suites Galveston Bay Refineries

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Comfort Inn & Suites Galveston Bay Refineries
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78 Reviews from our TripAdvisor Community

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Showing 77: English reviews
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

If you want to be within 20 minute driving distance of Galveston and not pay the expensive hotel prices in Galveston. This is your place! Our room was comfy & cozy. The place itself is very quiet. It's convenient and easy to get on i45. I had no issues. The front desk people are very nice. And helpful. We've decided... More 

Helpful?
Thank Leya M
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Imperial, Missouri
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The front desk clerk when we checked was very friendly and helpful. It really set the tone for the rest of our stay. Beds were very comfortable we slept well fro being away from home. The breakfast was average, not the worst we have had. Over all a very nice hotel with a great staff

Helpful?
Thank MichaelBeran
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Austin, Texas
Level Contributor
639 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 346 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in town visiting relatives and needed a place to stay. The location is not the best since it is fairly near the refineries, but it was much closer to town than the motels on the interstate (I45). It is very reasonably priced. We had a comfortable bed, a quiet room, and the usual average breakfast. The staff was... More 

Helpful?
Thank capitollover
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Houston, Texas
1 review
1 of 5 stars Reviewed August 17, 2016

The staff (Unfriendly and mean Big Mexican Lady) and the manager of the hotel are not inconsiderate and really rude.I arrived and was giving a room that was rejected by a guest in my very presence, I told her I need to check the room out before I could accepted it, she refused until after much persuasion. The Couch was... More 

Helpful?
Thank ask4007
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

2 reviews
4 of 5 stars Reviewed July 28, 2016 via mobile

The king size bed and bedding was nice. Had plenty of bath towels. The room was clean. The breakfast was good. Lots of food items to choose from. I was there for a 3-day trip with my students. It was nice to come back to a neat and tidy room. The ADA room was spacious and the tub was low... More 

Helpful?
Thank Cristela F
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I'm sorry there was no floor mat. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such... More 

1 review
3 of 5 stars Reviewed July 18, 2016

Staff was very courteous and helpful. No complaints there by any means. Only problem was with my room the first night. There was a very sour odor in the room. I'm not sure what the origin was but when I notified the front desk they promptly moved me to a room that was good.

Helpful?
Thank Dale G
gemsj, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2016 via mobile

We stayed here the night before heading to the cruise ship and enjoyed our stay. The hotel was clean and the staff were very friendly. The check in and check out process was seamless and the breakfast was enjoyable.

Helpful?
Thank Brandi L
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for being among our many satisfied guests. So often, only those with an issue or complaint bother to comment, and your positive feedback means a lot to us. Our team reads all comments and we are all inspired by your positive, upbeat assessments of our hotel. You can be sure we'll be here for you in the... More 

Kemp, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 25, 2016

Check in was quick, asked for room close to pool and got that. Room was clean, beds were ok. Most of the staff were nice. It is obvious that the owners are very frugal, front desk help has most of the breakfast duty, therefore if people are checking out or the phone is ringing, the breakfast gets last priority. No... More 

Helpful?
Thank Tona C
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 20, 2016

We stayed at this hotel the night before our spring break cruise. All the of the hotels in Galveston were outrageously expensive being spring break. The hotel is a pretty new hotel and is close enough to Galveston to make it an easy drive to the port. Rooms were clean. Its a good place to stay for the value.

Helpful?
Thank knighttd
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 18, 2016

After the loss of both my grandmother and grandfather, my mom & her sisters decided to begin an annual reunion vacation in the Galveston area. Unfortunately, this year we chose this property as a cheaper alternative to some of the pricier options that we have used in the past. Well the old adage has proved true once again - "you... More 

Helpful?
Thank Fanci411
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Galveston Bay Refineries

Address: 320 Highway 146 N, Texas City, TX 77590-6631 (Formerly Comfort Inn & Suites Texas City)
Location: United States > Texas > Texas Gulf Coast > Texas City
Price Range: $95 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Galveston Bay Refineries 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Texas City Comfort Inn
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