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Quality Inn and Suites

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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Brandon, Mississippi
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

This is your average hotel. The girl at the front desk was very nice. Hotel needs some updates but it's not bad. I had no complaints until the morning I checked out and found a live and a dead roach in the bathroom. The breakfast could have been better.

Helpful?
Thank Jeremy5224
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Jeremy5224; Thank you for taking time to write review for Quality Inn & Suites. It's always pleasure to receive compliments on staff friendliness, however please accept my apology regarding pest issue and rest assured that we have taken appropriate care to prevent this type of issue. I hope you give us another opportunities to provide superior accommodations on your... More 

Mechanicsburg, IL
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 15, 2016

Stayed here on a long weekend trip with friends. Beds were very comfortable, and room was clean. The room did have a "smoky" smell to it, and it was supposed to be a non-smoking room. I would stay here again if I'm ever back in town.

Helpful?
Thank kf1995
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear kf1995 ; Thank you for taking the time to write review regarding your stay at Quality Inn & Suites- Terrell. We appreciate your compliments on cleanness and bed. However please accept my apology on smoking smell. Just rest assured that we have converted our hotel to 100% non-smoking. Once again thank you for your feedback and looking forward to... More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 2, 2016 via mobile

Stayed here for work in the area. Booked two rooms. Didn't have any bad experiences. The hotel is old and dated but it will do in a tight spot. Wouldn't go back unless I had no other choice. Would prefer to pay the extra money and stay at the comfort inn or Hampton.

Helpful?
Thank Kevinfamily
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking time to write review for Quality Inn & Suites-Terrell. We appreciate your feedback as it’s give us chance for improving our service as we try our best to accommodate all type of guests needs and sorry to hear that you found our hotel old. Just to let you know that we recently upgrade our bedding and... More 

Canton, Texas
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 3, 2016

Rooms were clean, beds were comfortable, staff was helpful. Older property could use a face lift but the place was clean and that means a lot. I have stayed in nicer rooms for the same price but I have also stayed in worse rooms. All in all its just a place to sleep nothing really outstanding.

Helpful?
Thank hungry23
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Hungry23; Thank you for taking the time to write review for Quality Inn & Suites. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Odessa, Florida
2 reviews
1 of 5 stars Reviewed April 23, 2016 via mobile

This hotel has great potential. The linen and Terry are excellent the window coverings are very nice the room is good. But do not book this hotel unless you are capable of hauling your luggage upstairs on your own. There is no elevator and they don't tell you that until after you have checked in. There was also a long... More 

Helpful?
Thank LorrieWhite
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Lorrie White; Thank you for taking time to write your experience with us and highlighting positive and negative part of stay. We really appreciate you compliments on linen & terry and window drapes. On the other hand please accept my apologies for fail to inform you about No Elevator and I do understand that inconvenience you may had due... More 

West Monroe, Louisiana
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 5, 2016

A friend and I planned a trip to Canton for their "First Monday Trade Days". Hotels in Canton are limited so I booked one of the cheaper hotels in Terrell. The hotel wasn't bad for a two night stay. The only thing I didn't like was it appeared that the front desk people must own or live at the hotel.... More 

Helpful?
Thank lj_likes2go
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking time to write your experience with us and it’s always pleasure to receive compliments on cleanness and friendliness of staff. Also rest assured regarding your concern about size of lobby and staff as we welcome all guest feedback which give us chance to improve our service. Once again thank you for your business and look forward... More 

Houston, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 24, 2016

Very run down hotel, staff knew only the basics of customer service. When I requested sheets and blankets for the sofa bed, I was given one sheet and one unfolded/disorganized bed cover. I had to ask for pillows and a second blanket. The bed cover had a cigarette hole in it. The hotel lobby smelled like cigarette.

Helpful?
Thank Houstonian1977
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking time to write review for Quality Inn & Suites Terrell. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding Hotel smoking smell & Bedding for Sofa Bed on your recent visit. I have shared your feedback with Management for consideration to convert 100% non-smoking and I have also talk... More 

Lafayette, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 15, 2016

No elevator in the hotel would be the biggest negative. Room was clean and bed was comfortable. We were told it would have a hot breakfast, but all that was offered hot was waffles. The orange juice was sour and the apple juice tasted like water. Ended up eating yogurt. All the rooms said "Non Smoking" but someone was breaking... More 

Helpful?
Thank Andrea W
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Thank you for highlighting positive and negative parts of your stay. Please accept my sincerest apologies for any inconvenience you may had due to no Elevator and not reaching your expectations on Breakfast. On the other hand I appreciate your compliments on Room cleanness and Bed comfort level. I Just want assure that we do have hot meat, egg Pattie... More 

Oxford, Alabama
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 23, 2015

My husband and I spent one night here on our travel through Texas. We had a king suite. The room was clean, the bed was comfortable, and the sofa was comfortable. The service was good and the fridge in our room was cold. This is a two story hotel with no elevator. I have a bad knee so if I... More 

Helpful?
Thank dash00
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Dash00; Thank you for taking time to write review for Quality Inn & Suites with Positive & Negative part of your stay. We will be using the feedback you provided to make improvements on area you mention and we appreciate your compliments on cleanness, bed & sofa and please accept my apology for any inconvenience you may had due... More 

Oklahoma City, OK
Level Contributor
514 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
5 of 5 stars Reviewed October 19, 2015

We stayed in a room with a king and a queen sleep sofa. It was nice having a sitting area. The room was spacious and the sleeper was fairly comfortable. There was a refrigerator and microwave, a coffee maker, hair dryer, good desk, comfortable beds and free wifi. The breakfast was nice as well with a good selection of fresh... More 

Helpful?
Thank morrishj
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Morrishj; Thank you for your detail reviews for Quality Inn & Suites Terrell, Tx. I am glad that you found our hotel very convenient with all great amenities. Thank you again for your business and look forward to provide same pleasant accommodations on your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Quality Inn and Suites(R) hotel in Terrell is ideally located near the Terrell Heritage Museum and Tanger Outlets shopping center. Additional area attractions include First Monday Trade Days in nearby Canton, the world-famous Mesquite Championship Rodeo, racing at Texas Motorplex andDevil's Bowl Speedway, fishing at Lake Tawakoni and antique shopping in Forney. This Terrell, TX hotel is also near Southwestern Christian College, Paslode's Team Terrell facility and West End Church of Christ. Reunion Ranch is located minutes away. Guests will enjoy many amenities, including:* Free Hot Breakfast* Free Wireless Internet access* Free weekday newspaper* Free local calls* ... more   less 

Additional Information about Quality Inn and Suites

Address: 103 Mira Pl, Terrell, TX 75160-5405 (Formerly Comfort Inn)
Location: United States > Texas > Terrell
Price Range: $69 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn and Suites 2*
Number of rooms: 50
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Also Known As:
Comfort Inn Terrell
Terrell Comfort Inn
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