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Holiday Inn Express Hotel & Suites Terrell

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Holiday Inn Express Hotel & Suites Terrell
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117 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Lufkin, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 28, 2016

Nice place to stay. Courteous and helpful staff. I couldn't make the AC work and the staff from front desk came up and showed me how to work it. I also discovered there was not a hair dryer in my room so I called down to the front desk and was told that housekeeper had just arrived and they would... More 

Helpful?
1 Thank trbyrd12
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning trbyrd12, I am so embarrassed that we could not find a hairdryer for you while you were here. I will be sure to have my executive housekeeper do inventory of these additional items and check to see if there are any other supplies we are running low or are out of. I apologize for this inconvenience and know... More 

Nacogdoches, Texas
Level Contributor
117 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed June 21, 2016 via mobile

We discovered a dirty room with only the walk area in the room vacuumed. There was toe nail clippings, spider webs, dust and signs of house keeping neglect. The 2nd floor laundry for guests had ceiling texture all over the floor and appliances. It was a sad sight.

Helpful?
Thank PastorBC
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning PastorBC, I apologize for all the issues you experienced while at our property. It sounds as if we did drop the ball and therefore let you, the guest, down. This is something we never want to happen but unfortunately sometimes does. Please know that I have shared your experience with the entire staff, including housekeeping and the engineering... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

Came in town from sc for a funeral and stayed at the hotel. Excellent staff and even called 30 mins after arriving to make sure we had everything we needed in our room. Next morning the cleaning service picked up the room and put two complimentary waters in there. Very pleased with everything except during the cleaning I guess when... More 

Helpful?
Thank jenndelynn
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning jenndelynn, Thank you so much for taking the time to complete a review of our hotel! We always appreciate feedback and hearing that we made your stay a great one, is the best kind. I apologize about the elevator being cleaned. I will speak to my housekeeper that does the public areas and ask if perhaps we can... More 

Twinsburg, Ohio
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

Great place for stay, the have a very good swimming pool and a great gym to workout, great place to relax and rest when you go to town to work special when you work on construction they have the sane usual breakfast but it's good.

Helpful?
Thank HectorTOKYO
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning HectorTOKYO, Thank you so much for completing a review for us! We always appreciate feedback and hearing that we were not only able to provide you with basic necessities, but also those extra touches to make your stay excellent, make me extraordinarily proud of my team. I will pass the compliments along to them. Also, I will look... More 

Shelbyville, Tennessee
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 9, 2016

I enjoyed my stay here. The staff were very kind and friendly. Very clean and comfortable and convenient to shopping, IHOP, and the interstate. The internet was a bit difficult as I couldn't stay connected very long. I skipped breakfast as I wasn't hungry that morning, so unfortunately you will have to read other's reviews of the breakfast bar. However,... More 

Helpful?
Thank judy6357
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon judy6357, Thank you so much for completing a review for us! We love feedback so that we can know what areas we need to improve in and what areas we need to recognize employees for doing a great job. I'm so happy that you not only enjoyed your room but the service that was provided to you by... More 

Athens, Alabama
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 5, 2016 via mobile

This is an annual stay to visit family in the area. I like staying here due to the consistently great service, breakfast, and coffee (including the great little flavored creamers). It is right next to an outlet mall so do some shopping if staying there. Also convent to Starbucks, Wendy's, other restaurants and stores. HINT: If you happen to be... More 

Helpful?
Thank Samuel T
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning Samuel T, I am so glad to hear that my staff made your stay enjoyable. We do have a pretty great location relative to the local attractions and we do our best to operate with great service even at max capacity. We appreciate you taking the time to complete a review for us and we hope to impress... More 

Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 28, 2016

While traveling, the end of the day put me in the Terrell Texas area. I stopped for an overnight stay at the Holiday Inn Express in Terrell, which is conveniently located just off interstate 20. I had a very comfortable nights rest and woke up to a good warm breakfast in the morning. This property is clean and well maintained... More 

Helpful?
Thank shinnerbock
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good evening shinnerbock, Thank you so much for the review of our hotel! We strive to make every guest feel at home and welcomed at anytime of day. I will definitely pass the compliments on to my staff and let them know that we are doing a great job of providing outstanding service to our guests. I always tell them... More 

Omaha, Nebraska
Level Contributor
6 reviews
5 of 5 stars Reviewed April 25, 2016

Positive experience. Front desk person was nice. Hotel was clean but you can tell it has been around for awhile. Room was nice- had everything you would need. Very close to shopping and a handful of restaurants.

Helpful?
Thank Sandra H
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning Sandra H, I am so proud that my staff was able to not only meet your basic needs but make your stay comfortable and relaxing, despite our building being 10 years old. We will be receiving a renovation in 2017, so we hope you will be even more impressed on your next stay. Thank you for completing a... More 

Longview, Texas
Level Contributor
319 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed April 24, 2016

This is a well run property with a very courteous staff. The breakfast is as good as it gets at a HIX. I like the convenience of having a ground floor room. No elevators, quick load and unload. I move around a lot in my business, that that helps. At check in the desk staff found a ground floor room... More 

Helpful?
Thank tomthbomb
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning tomthbomb, I will be glad to pass my compliments on to the staff about their service and let them know that they are making each guest's stay memorable. I'm proud that they are meeting individual requests to the best of their abilities. I do apologize about the noisy occupants that you encountered. I will speak to my chief... More 

San Antonio, United States
Level Contributor
16 reviews
9 hotel reviews
3 of 5 stars Reviewed April 18, 2016

Stayed here four days for a recent business trip. The property is ok but needs a basic refresh. You get what you probably would expect from an older Holiday Inn Express. My issues were relatively minor - loud blower on the A/C fan that wasn't adjustable, very dim lighting in room because of the low watt CFL bulbs, very few... More 

Helpful?
Thank Carl S
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Carl S, Thank you so much for taking time out of your busy schedule to let everyone know about your recent stay with us here in Terrell! We appreciate all feedback, good or bad, and I am so very glad that you enjoyed your stay, even with some of our outdated items. You will be glad to know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy a comfortable stay at our Terrell, Texas hotel. Surrounded by the beautiful land of northeastern Texas and just minutes away from area colleges and businesses, our Terrell, Texas, Holiday Inn Express Hotel and Suites is one of the finest Terrell hotels around. You'll find the headquarters for businesses such as Madix as well as the distribution centers for companies like Goodyear and Wal-Mart within four miles of our Terrell lodging. Our hotel near Dallas, Texas, keeps you connected to the surrounding cities because we're conveniently located off Interstate 20 and near Highway 80. Corporate and leisure travelers alike will benefit from our Terrell hotel's location near the Tanger Outlet, located next door to our Terrell hotel, and as the Forney Antique shopping district just three miles away in downtown Terrell. Immerse yourself in Western culture by taking a historical walking tour through downtown Terrell, or enjoy your own Texas adventure by attending a rodeo at the Wade Indoor Arena. Our Terrell hotel will keep you comfortable while traveling with our cozy triple-sheeted beds and Simply Smart bath options. You'll stay easily connected with our free high-speed, wired and wireless Internet access, available in every one or our Terrell hotel rooms. Don't settle for a discount hotel in Terrell when you can have the comfort you deserve at the Terrell Holiday Inn Express Hotel and Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Terrell

Address: 300 Tanger Dr, Terrell, TX 75160-6663
Location: United States > Texas > Terrell
Price Range: $110 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Terrell 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Terrell
Holiday Inn Terrell
Terrell Holiday Inn
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