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Sugar Land Marriott Town Square

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Sugar Land Marriott Town Square
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791 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Acworth, Georgia
Reviewed 6 days ago NEWvia mobile

Here for 2 days to host a job fair. Used 2 conference rooms and received great service. The rooms are nice, Burning Pear good and convenient and close to lots of restaurants and nice evening activities. Would like to come back for a pleasure trip with my husband.

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Helpful?
Thank hopefulangel
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear HopefulAngel, Thank you so much for sharing your experience on Trip Advisor! I am glad to see that you had a great time here for the job fair you hosted. We are looking forward to the next opportunity to host you! At your service, Taylor Goldenthal Guest Services Manager

Texas
Reviewed 2 weeks ago

I have stayed here with my wife on several occasions and attended many gala events here. This is a beautiful hotel and it is surrounded by restaurants and shops. You cannot go wrong here. I recommend a room facing the town square so you can see what is happening. Rooms are clean and spacious.

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Helpful?
Thank BillyTheKidTexas
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear BillyTheKidTexas, Thank you so much for your kind words! I am thrilled that you and your wife continue to come see us and enjoy yourselves. Looking forward to next time, Taylor Goldenthal Guest Services Manager

Reviewed 2 weeks ago via mobile

Went for a wedding and staff stole items from multiple guests and multiple tables but hotel was useless in aiding in retrieving items or holding anyone accountable. Wouldn't recommend to anyone. Staff seems incompetent and are thieves.

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Helpful?
Thank SANTOSH D
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Santosh D, If you could please reach out to me directly at Taylorgoldenthal@remingtonhotels.com at your earliest convenience for more details regarding your comments. We take claims of theft very seriously and do not have any information based off of your claim. Thank you in advance for your response, and I wish you a happy holiday season. Respectfully, Taylor Goldenthal...

Lake Charles, Louisiana
Reviewed 4 weeks ago

This hotel is in the perfect location to access the town square! Everything is literally right outside the door, including restaurants, shopping, and nightlife. The hotel itself is a little bit older and could use some updating, but overall it was clean and nice. It's worth staying here for the location and ease of access to lots of fun things.

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Helpful?
Thank 11ashleya2016
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear 11ashleya2016, Thank you for coming to stay with us, and sharing your experience! We do have an awesome location with much to see and do within the walking area. I am glad you had a nice trip to Sugar Land. At your service, Taylor Goldenthal Guest Services Manager

Houston, Texas
Reviewed October 17, 2016

Great staff, great food!!! Town center always has fun things for family and friends. Live concerts, great bands!! Lots of different cuisine to choose from. Everything is in walking distance from the hotel. The only downside is trying to find free parking instead of paying the $23 a night.

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Helpful?
Thank bethelledge
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear bethelledge, Thank you for coming to stay with us! I am happy to read that you had a great experience at our hotel. I agree, the Town Square has a lot to offer, and I am glad you got to enjoy it. We hope to see you again in the future. At your service, Taylor Goldenthal Guest Services Manager

Victoria, Texas
Reviewed October 7, 2016 via mobile

Beautiful hotel, Bellman and Concierge Attendant were excellent, front desk crew - not so much. I am a Merriott Rewards Member, there was no acknowledgement. I had a reservation for the Concierge Floor, no acknowledgement. I had made some room requests in advance from the Marriott App., no acknowledgement, the requests were honored after I had to bring them up....

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Helpful?
2Thank BruceFeatherston
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear BruceFeatherston, Thank you so much for taking the time out of your day to share your experience. First and foremost on behalf of our whole team, I apologize. After reading your comments, we had fallen short on several things during your stay, and I thank you for bringing them to our attention. We pride ourselves in delivering a great...

Duluth, Minnesota
Reviewed October 6, 2016

In the heart of the town square development in Sugar Land, just next to the mall. Lots of great restaurants and bars within walking distance and easy parking (valet, if you're so inclined). It's a relatively new facility, and it feels that way. Clean and quiet. I had a comfortable stay there, and would return if business took me to...

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Helpful?
Thank JWK1969
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear JWK1969, I am happy to see that you had a pleasurable stay with us! We are looking forward to the opportunity to host you again should your travels bring you back. At your service, Taylor Goldenthal Guest Services Manager

San Diego, California
Reviewed October 3, 2016

Wonderful hotel - very friendly, efficient staff, clean rooms, great location in the Town Square area of Sugar Land, near City Hall. There is a large lobby with plenty of seating for relaxing and meeting with friends. There are scores of restaurants and shopping within walking distance. One recent weekend we listened to music from an Indian festival, and the...

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Helpful?
Thank Carolyn S
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Carolyn S, I am so glad you were able to fully enjoy our hotel and the Town Square! After reading your review it looks like you had a wonderful weekend with us. We hope to see you again in the future! At your service, Taylor Goldenthal Guest Services Manager

Reviewed October 1, 2016 via mobile

Great hotel with early check in based on availability. Rooms were clean. Lobby is beautiful with a modern day look. The valet parking is worth it. Attendants are quick and courteous in getting your vehichle. I would highly recommend this hotel stay on one of the upper level floors.

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Helpful?
Thank Shonta P
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Shonta P, Thank you for your feedback and kind words! I am glad you and your sisters had a wonderful getaway at our hotel. We are looking forward to the next opportunity to host you.

Grapevine, Texas
Reviewed September 12, 2016 via mobile

If you have business that requires an overnight stay in Sugar Land, Texas, the Sugar Land Marriott is the place to stay. You are greeted with a warm welcome and it continues from there. I know what to expect at this hotel so I go back! Their attention to detail is better than other hotels I have stayed at. Great...

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Helpful?
1Thank Laurie L
Taylor G, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review

Dear Laurie L, Thank you so much for coming to see us as well as providing feedback on your experience! I am glad you had an enjoyable night with us. We look forward to the next opportunity to host you. Have a great rest of your week, Taylor Goldenthal Guest Services Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Burning Pear
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Sugar Land Marriott Town Square

Address: 16090 City Walk, Sugar Land, TX 77479-6539
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: $90 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sugar Land Marriott Town Square 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sugar Land Marriott Town Square Hotel Sugar Land
Marriott Sugar Land
Hotel Style:
#1 Romantic Hotel in Sugar Land
#1 Business Hotel in Sugar Land
#1 Family Hotel in Sugar Land
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Questions & Answers

Here's what travelers have asked, with answers from Sugar Land Marriott Town Square staff and other travelers.
3 questions
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Questions? Get answers from Sugar Land Marriott Town Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If free concerts underway and noise bothers you, stay away from the town square side.”
  • dirty chair
  • Room 848
  • Room 848
  • Room 848
  • room 848
  • stain on chair revealed under blacklight
  • Room 848
  • Room 848
 of 5 bubbles utfiero, Aug 29, 2016 | Read review
“Don't stay above the 3rd floor. The hotel is opposite the square which is busy and loud all night long”
 of 5 bubbles pattilett, Aug 15, 2016 | Read review
“Located near almost everything you would enjoy; especially shopping.”
 of 5 bubbles plastrapes, Aug 10, 2016 | Read review
“Concierge Level is the greatest, Quite & very nice --has a large view room with refreshments”
 of 5 bubbles edieb721, Jul 26, 2016 | Read review
“My room was on the seventh floor and had a great view of Towne Square with fountain.”
 of 5 bubbles lisarb0630, Jul 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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