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Holiday Inn Express Sugar Land

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Holiday Inn Express Sugar Land
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75 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Katy, Texas
Level Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed a single night here June 3, 2016. The bed was very comfortable, (as HI Express always are), the room was nice and clean, the breakfast tasty and the coffee strong. The only downside was very little hot water in the shower. You could get either hot water with no pressure, or warm water with okay pressure. The front... More 

Helpful?
Thank SaltwaterTom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 17, 2016 via mobile

It was very close to the freeway and the mall plus lots of eateries nearby. I was moved 3 times. The first room had a slow draining sink and no hot water. Second room--no hot water. Third room, hot water in the sink but lukewarm water via shower.The front desk apologized and said they would notify maintenance. The room was... More 

Helpful?
Thank Jeanell M
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
5 of 5 stars Reviewed May 16, 2016

When my credit card wasn't accepted the staff were really patient and helpful while I contacted the issuer and got the card cleared for use (used in more than 2 countries in less than 24 hours). The rooms were large and clean, but the bathrooms were rather small and show signs of wear & tear.

Helpful?
Thank oceancables
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 13, 2016 via mobile

We stood overnight at this hotel overall was ok, check in was friendly and seem very clean, elevator is hot and smelly once in the room bed was ok, squeaky as well as desk chair. Not recommend for longer stay than a night

Helpful?
Thank dominitivan
IHGService, Guest Relations Manager at Holiday Inn Express Sugar Land, responded to this review

Dear dominitivan, Thank you for taking the time to write a review about your stay with us. We are pleased to know that your check-in experience was good. However, we would like to apologize for falling below your expectations regarding our elevator and room amenities. We understand the discomfort these have caused you. Rest assured your feedback will be reviewed... More 

Dubai, United Arab Emirates
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 21, 2016 via mobile

This is nice and compact property with all basic facilities. The lobby is small and the staff is very helpful. Rooms are adequate and comfortable. Location is ok. I was there the day Houston had flood but the water didnot came here as the property was in slightly elevated location. Rooms - nice and clean Bathroom - compact and ok... More 

Helpful?
Thank Dhiresh K
Austin, Texas
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 11, 2016

Stayed one night on business in this hotel, and it was very nice and clean. The staff is friendly. However, I did not like the parking situation as the spots are few and very small. It's also kind of easy to miss the entrance on the service road if you're not looking closely. I had to park around the side... More 

Helpful?
Thank Linda A
Dallas
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 13, 2016

Nice and clean hotel with free breakfast.Breakfast was average, cereal and bread. I did not like the pillows which a bit too big / thick in my point of view. Great value for convenience location and space.

Helpful?
Thank Ina T
Nacogdoches, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 23, 2016

I stayed at this hotel with my husband who was there for business with a large group of colleagues. Within minutes of my arrival, my car was broken in to; while at the door of the hotel, under lights, and with two cameras facing it. When asked if the cameras worked, we were told by staff that they had no... More 

Helpful?
1 Thank 716melindah
IHGService, Guest Relations Manager at Holiday Inn Express Sugar Land, responded to this review

Dear 716melindah, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a comfortable and secure environment. However, we sincerely regret the lack... More 

Travelers are raving about these Sugar Land hotels

Pleasanton, California
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 10, 2016

I used to stay in Hyatt Place while I was visiting Sugarland, TX. This time I tried HI Exp because they have vacancy and the nightly rate is very reasonable. This hotel in an office complex behind FedEx store. The room is apartment style with kitchen and living area etc. The included breakfast is okay. Lots of restaurants around. The... More 

Helpful?
Thank VT94588
Harlingen, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2016

The rooms we got were good and my mom was happy with her room. She had a doctors appt. the next day and this place was right down the doctors office. Front office was helpful. The a/c were working good. Rooms were clean and stocked with all towels and soaps and other goodies that should be there. The breakfast is... More 

Helpful?
1 Thank Jorge M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel in Sugar Land offers convenience to Hwy. 59 (Southwest Freeway). We are just 30 minutes from downtown Houston. Each morning guests can enjoy our complimentary Express Start breakfast, now serving hot breakfast every day. Don t forget our delicious fresh warm cinnamon rolls, our special Smart Roast coffee and many more choices that will satisfy any guest's hunger. The Holiday Inn Express Hotel in Sugar Land is centrally located to Schlumberger, Fluor Daniel, Texas Instruments, Imperial Sugar, Nalco, Polly Ryon Memorial Hospital, and Sugar Land Medical Center. We offer free Wi-Fi, business center and local phone calls to all of our guests. We are an alternative to Houston hotels. We are 30 minutes from the NRG Stadium, Minute Maid Park, Toyota Center, the Museum District, the Galleria and George R. Brown Convention Center, and the world's largest church Lakewood. There's golfing at Greatwood Country Club. Just two miles from First Colony Mall and Sugar Land Town Square Center. Whether you re in Sugar Land or Houston for business or pleasure The Holiday Inn Express Hotel in Sugar Land is your home away from home. We're looking forward to your visit. ... more   less 

Additional Information about Holiday Inn Express Sugar Land

Address: 14444 Southwest Freeway (Highway 59), Sugar Land, TX 77478
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: $86 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sugar Land 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Express Sugar Land Hotel Sugar Land
Holiday Inn Sugar Land
Sugar Land Holiday Inn
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