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Holiday Inn Express Sugar Land

96 reviews
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Traveler (19)
Room & Suite (6)
Dining (2)
Overview
  • Excellent19%
  • Very good35%
  • Average25%
  • Poor15%
  • Terrible6%
Travelers talk about
“water temp”(2 reviews)
“short stay”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (96)Write a Review
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LanguageEnglish
19
32
24
13
6
Show reviews that mention
All reviewswater tempwould stay here againshort staygood sizepolite stafffitness roomrecommend this hotelhot tubbed was very comfortablethe general managerrooms are cleanexcellent hotelbreakfast buffethouston areafreewaypillowsmaintenance
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1 - 5 of 94 reviews
Reviewed 4 days ago via mobile

We stayed here while visiting a family member at a nearby hospital. As IHG members we choose this hotel thinking it would be a typical Holiday Inn Express. The hotel was ok but definitely in need of a remodel. The front desk staff was friendly...More

Thank J W
Hotel's Favorite
Reviewed March 18, 2017 via mobile

We stayed for one night after 9 hour travel. We came tired. What we find here: first of all a very clean room and bathroom. It's not a luxury room but with all essentials. Confortable beds and pillows. It has the typical kind of hotel...More

Thank 1969ViajeroFrecuente
Response from MJP101569, General Manager at Holiday Inn Express Sugar LandResponded April 2, 2017

Dear 1969ViajeroFrecuente, thank you for taking the time to share your feedback. we are very pleased to hear that you have found our services and facilities to your satisfaction. We will be looking forward to welcome you back to The Holiday Inn Express-Sugar Land on...More

Reviewed 1 week ago

No hot water three mornings in a row. Three complaints - zero results. Promised points at end, but never delivered. Promised something again after review posted internally, only to call back and find no one by that name. Weak wifi - this place is not...More

Thank tonyk
Reviewed 2 weeks ago

This hotel is fine for a short stay in the area. The rooms are clean and comfortable. The shower water pressure was lacking, and the AC system can be loud. There are also no outlets by the bed for cell phones.More

Thank Carlie D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sugar LandResponded 4 days ago

Hi Carlie D, Thank you for taking the time to write a review of our hotel and for being staying with us. Convenience and comfort are our hotel’s highest priorities. However, I am sorry for any inconvenience you may have experienced with the water pressure...More

Reviewed September 29, 2017 via mobile

Stayed here last night and could tell this is not the most updated hotel. Older carpet and amenities. Room felt humid, but that's the Houston area for you. Bed and pillows were comfortable. Needed to run the fan/AC all night for white noise over the...More

Thank Kevin S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sugar LandResponded October 14, 2017

Hi Kevin S, Thank you for your stay and for taking the time to share your experience with us. It is great to read that you found our bed and pillows to be comfortable. However, I'm sorry to read that you found our carpets and...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Details
Price range
$91 - $135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
$91 - $135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveler (19)
Room & Suite (6)
Dining (2)
Business Center & Event Rooms (3)
Questions & Answers
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Room Tips
"somewhere else"
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"The rooms not facing the freeway will be quieter."
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"Look for bed bugs"
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"Don't rent a king 'suite' - It just has extra furniture crammed into the space."
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