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Hyatt Place Houston/Sugar Land

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Hyatt Place Houston\/Sugar Land
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357 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Houston, TX
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed here twice when my AC broke and had friends and family stay at different times as well. We have all been pleased. Rooms are larger than average, clean and the service has been good. The breakfast is excellent. The location is excellent, quiet with pretty views yet close to everything. An excellent value for the dollar.

Helpful?
Thank littlegoldenone
Pearland, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

BUT they need to get someone in to spray or make it a pet free because 2 out of the 4 rooms had fleas. Gross. It made it very uncomfortable to sleep thinking I'm surrounded by fleas. The staff was great trying to accommodate and getting us into another room as soon as possible. I probably won't go back.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank clineshiab
Lake Charles, Louisiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice beautiful place and the value was awesome. The staff was sincere and very nice. The selection for breakfast was great. The late checkout was tell 2pm and given with no problem. Great area and beautiful view. Will definitely return.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank andreacJ2250OA
Tampa, Florida
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

Just awful!!! Water went off in the entire hotel. Not once but twice during my 2 wks stay! The staff was very polite. But that was the only good thing about my stay. Cable also went out! The breakfast time was lousy. Mon - Fri 6:30 - 9:00, weekends 7:00 - 9:30. Why not 6:00-10:00 & 6:30 10:30? Like most... More 

Helpful?
Thank Barbara A
Arlington, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Hyatt place in Sugarland is always our go to hotel in the Houston area. The Staff 's always very friendly, rooms are clean and easy access to Houston and Katy area. Convenient to restaurants and shopping.Safe area , but books up fast.So book early.

Helpful?
Thank yummyreviews2016
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that we are your hotel of choice when visiting Houston; we appreciate your loyalty and your business. Thank you so much for sharing your review on TripAdvisor. We hope to see you again soon. Regards, Marilyn Torres Assistant General Manager More 

Lakewood, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was one of the best Hyatt's I have been to. It looks really nice inside. The location is great by the water. The views from the high floor are spectacular. We enjoyed the breakfast. My room was well-maintained and replenished in a timely matter. The staff was very friendly. I appreciated the assistance with providing some Pepto Bismo for... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Angela H
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Just a bit off the norm. Nice large comfy room. Good bed, good parking & facilities generally. Room has a unusual layout (good) - it is well thought out combination of bed & large lounge with a clever divider between. It's "pick up your own order" for room service. I can't see how I get my laundry done - nothing... More 

Helpful?
1 Thank Alan P
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for the detailed review you shared with us and other travelers; we appreciate the time and comments. Unfortunately we don't have any laundry facilities in house, but we do provide dry cleaning services from Monday to Saturday. We hope to see you again in the near future. Regards, Marilyn Torres Assistant General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was a great location for me. I could easily go downtown or head over to Galveston. Excellent Property and Excellent service by Michael M. The pool and outdoor seating area was very relaxing. The rooms are very nice and extremely comfortable.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank annpO9688PO
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you enjoyed your stay at the Hyatt Place Sugar Land. We appreciate your review and your comments will be shared wit Michael M. We hope to see you again soon. Regards, Marilyn Torres Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Banquet Room

Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Dr, Sugar Land, TX 77056
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: $109 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 325
Reservation Options:
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hotel Style:
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
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