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Hyatt Place Houston/Sugar Land

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Hyatt Place Houston\/Sugar Land
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353 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Tampa, Florida
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

Just awful!!! Water went off in the entire hotel. Not once but twice during my 2 wks stay! The staff was very polite. But that was the only good thing about my stay. Cable also went out! The breakfast time was lousy. Mon - Fri 6:30 - 9:00, weekends 7:00 - 9:30. Why not 6:00-10:00 & 6:30 10:30? Like most... More 

Helpful?
Thank Barbara A
Arlington, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Hyatt place in Sugarland is always our go to hotel in the Houston area. The Staff 's always very friendly, rooms are clean and easy access to Houston and Katy area. Convenient to restaurants and shopping.Safe area , but books up fast.So book early.

Helpful?
Thank yummyreviews2016
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that we are your hotel of choice when visiting Houston; we appreciate your loyalty and your business. Thank you so much for sharing your review on TripAdvisor. We hope to see you again soon. Regards, Marilyn Torres Assistant General Manager More 

Lakewood, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This was one of the best Hyatt's I have been to. It looks really nice inside. The location is great by the water. The views from the high floor are spectacular. We enjoyed the breakfast. My room was well-maintained and replenished in a timely matter. The staff was very friendly. I appreciated the assistance with providing some Pepto Bismo for... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Angela H
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Just a bit off the norm. Nice large comfy room. Good bed, good parking & facilities generally. Room has a unusual layout (good) - it is well thought out combination of bed & large lounge with a clever divider between. It's "pick up your own order" for room service. I can't see how I get my laundry done - nothing... More 

Helpful?
1 Thank Alan P
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for the detailed review you shared with us and other travelers; we appreciate the time and comments. Unfortunately we don't have any laundry facilities in house, but we do provide dry cleaning services from Monday to Saturday. We hope to see you again in the near future. Regards, Marilyn Torres Assistant General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a great location for me. I could easily go downtown or head over to Galveston. Excellent Property and Excellent service by Michael M. The pool and outdoor seating area was very relaxing. The rooms are very nice and extremely comfortable.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank annpO9688PO
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you enjoyed your stay at the Hyatt Place Sugar Land. We appreciate your review and your comments will be shared wit Michael M. We hope to see you again soon. Regards, Marilyn Torres Assistant General Manager More 

New Jersey
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here in July for a family trip and have a very pleasant time here at the Hyatt. The room we had was two queen beds with the mini-seating area. The beds were super comfortable and the pillows were plush. Our room oddly had the sink outside of the bathroom, which was a bit odd but didn't really affect our... More 

Helpful?
1 Thank AndComp0913
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that your stay with us at the Hyatt Place Sugar land was pleasant. We appreciate every kind word in your review and the time you took to share it in TripAdvisor. We hope that you and your family can come visit again. Best regards, Marilyn Torres Assistant General Manager More 

Austin, Texas
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Always enjoy my stay here. Just walk across the bridge to casual to fine dining. Even a whole foods across lake. Good breakfast and coffee. Easy parking. A little hard to find but follow your map. Great views from the room. They have a well stocked bar off the lobby for a beer, wine, or cocktail.

Helpful?
1 Thank green4golf
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for sharing your experience at the hyatt Place in Sugar Land. We appreciate your business and your loyalty. It looks like you are a frequent guest with us, so I hope to see you next time that you stay with us. Regards, Marilyn Torres Assistant General Manager More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Banquet Room

Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Dr, Sugar Land, TX 77056
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: $109 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 325
Reservation Options:
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hotel Style:
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
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