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The GM said I lied even though there was a lobby full of guests who also had no water. Didn't speak to Sonia the GM because she wasn't going to show until 9:30 AM. The company voicemail was full. She then says later that I...More
We arrived at the HI Express late at night and was greeted with friendly faces. The sensor that opened the door was glitchy but it proved comical more than annoying. The room was clean and well-appointed. Breakfast offered a variety of options, although they really...More
Thank Becky S
Response from General H, Manager at Holiday Inn Express Hotel & Suites StephenvilleResponded September 19, 2017
Thank You for taking the time to tell us about your experience at Holiday Inn Express STEPHENVILLE!!
The bed was about like sleeping on a towel layed in the floor. Went to get a bottle of water, one vending machine did not work at all and the machines on the other 3 floors were out of water. I asked the young man...More
Terrible service and concrete rooms. If you want friendly reliable service you need to choose a different place. You would think that a Holiday Inn would be a luxury hotel, but they lack the comfort level in so many ways
My stay here was quick. The room was nice enough, and clean. The bed was very comfortable and the staff was friendly. Check in was a breeze. Hotel was quiet. Breakfast was par for continental standards. I'd stay again if in the area.
Response from General H, Manager at Holiday Inn Express Hotel & Suites StephenvilleResponded October 4, 2017
Thank you for your Response, WE are so happy that you enjoyed your stay with us at the Holiday Inn Express STEPHENVILLE, be sure to come back to enjoy our new improvements we've made to the hotel.
$82 - $138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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