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Extended Stay America - Houston - Stafford

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Extended Stay America - Houston - Stafford
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74 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Las Cruces, New Mexico
Level Contributor
215 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 4 days ago NEW

First, we were put in a room that had a phone cord across the middle of the room from baseboard to baseboard (not like it could be unplugged) - the night clerk was able to find us two non-slip door mats to put over it. We had to call for a coffee maker and mugs (absolutely no dishes, flatware or... More 

Helpful?
Thank JMLMississippi
Dallas, Texas
Level Contributor
5 reviews
3 hotel reviews
Reviewed October 17, 2016

Came back to find front desk clerk in my room, another night i was sleeping at 11:45 and a man entered my room and said the front desk clerk gave him a key, requested a phone from several different staff members, never received, stayed for over a month housekeeping came once.

Helpful?
Thank Lina N
1 review
Reviewed August 31, 2016

I was here for training. It was decent. The pool was always pretty clean, the grounds were picked up by the time I came home from work. All appliances worked. My mail was even able to be delivered the front desk :) Internet was slow at night. The laundry was pretty good, the dryers are amazing(45 minutes and everything is... More 

Helpful?
Thank Megan M T
Manager_11525, Manager at Extended Stay America - Houston - Stafford, responded to this review

Thank you for sharing your experience with us. I am pleased you had a great stay consistently for three months. We have read your comments and we will continue to provide excellent service to our guests while taking note to fix the issues you mentioned. Once more, thank you for posting your review. We look forward to having you visit... More 

1 review
Reviewed August 24, 2016 via mobile

Its not a five star resort but if you need place to stay its good... Pool, WiFi... I stayed for 7 months basically whole time I was in school didn't complain... If you want a resort you need go spend that kind money... Fair price in my opinion, offer discount rates for certain companies... Very compatible with traveling business worker... More 

Helpful?
Thank Lex C
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 25, 2016 via mobile

I had to travel in past few months frequently for my sales business to Houston. Stayed in this place for 4 times as I had no other option available due one reason or another. The bathrooms always had broken or dirty toilet seats, the flush would usually not work properly. The carpets smell bad, you will always find some kind... More 

Helpful?
Thank Ali S

Travelers are raving about these Stafford hotels

Mount Vernon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2016 via mobile

We entered the room and turned on the lamp. It started sparking and smoking. The lamp had a compact fluorescent bulb and the bulb was broken. (See picture) Called the front office and was told maintenance wouldn't be there for a few days. Would have to wait. Trash was piled up for the two day's we were there. (See picture)... More 

Helpful?
Thank Carl C
1 review
Reviewed July 3, 2016 via mobile

I am glad I did not get to book for three nights. I called the hotel for reservation and was told only one room was available so I booked. I wish I had hung up and checked the travel sites. This property has been so neglected. The carpet is shredding. There was nothing to set suitcases on. The light bulb... More 

Helpful?
Thank Jane C
A TripAdvisor Member
Reviewed June 24, 2016 via mobile

My family and I stayed here for a couple of weeks. During our stay NEVER saw housekeeping until the day we checked out ( she stood outside the door as we gathered our belongings to leave) as if we were being asked to leave. It was super uncomfortable. But on to the room. It was ok. Basic accommodation. My room... More 

Helpful?
Thank A TripAdvisor Member
Fargo, North Dakota
1 review
Reviewed June 16, 2016 via mobile

I have been staying at this place for 10 weeks now. Reading some of these comments have me scratching my head. Though this place is no "Ritz Carlton" it is however a very decent hotel. Reasonably priced and nestled in a great location. Staff are very professional and eager to assist and address any needs or concerns. Reading the comments... More 

Helpful?
Thank Betsy J
Manager_11525, Manager at Extended Stay America - Houston - Stafford, responded to this review

Thank you for posting such a great review of our hotel. I am glad to hear that you were pleased with the service you received from our staff. As well, it's great to see that you enjoyed our location and our rates during your visit. Thank you for choosing Extended Stay America. We hope to see you again very soon. More 

Houston, Texas
1 review
Reviewed June 11, 2016

The rooms are very small, the customer service is poor, and the room which is a kitchenette doesn't come with utensils. When I arrived I was told there were no rooms available, even though I had a reservation. The front desk clerk was at the end of his shift and said there is nothing he can do and left the... More 

Helpful?
Thank MrTravelGuy38
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms

Additional Information about Extended Stay America - Houston - Stafford

Address: 4726 Sugar Grove Boulevard, Stafford, TX 77477
Location: United States > Texas > Stafford
Price Range: $63 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Stafford 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Extended Stay Stafford
Stafford Extended Stay
Extended Stay America Stafford
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Stafford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Super super slow wifi”
 of 5 bubbles brucefan100469, Oct 17, 2016 | Read review
“get the room with king beds if possible.”
 of 5 bubbles kristyd332, Mar 30, 2016 | Read review
“None just take a gamble”
 of 5 bubbles Bola957, Aug 31, 2015 | Read review
“DO not choose this hotel!”
 of 5 bubbles PSSA2015, Aug 21, 2015 | Read review
“I doubt there are any good rooms...”
 of 5 bubbles johnvJ6112CL, Mar 11, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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