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Comfort Suites Sugar Land

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Comfort Suites Sugar Land
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132 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed in comfort suites and this hotel is top notch when it comes to service. The staff is super friendly and very helpful. Rooms are excellent with very convenient location. I would highly recommend this place!

Review collected in partnership with this hotel

Helpful?
Thank Noorali W
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

We are so pleased that you had such a good experience Thank you so much for that great review. Our team effort is showing out and it is so nice when it is acknowledged. Thank you for the opportuntiy of serving you. More 

Fountain, Colorado
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

Only a first visit but thoroughly impressed. The lady at desk very friendly/sociable. Room was near elevator & convenient. Room & common areas were all meticulous. Really enjoyed the morning breakfast area with a wide assortment of offerrings; plus made to order omelets with all the fixings to your liking.Here for a medical visit and expect to return for a... More 

Helpful?
Thank oleskier
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for your review. Our goal is to make sure every guests visit is a pleasant and comfortable one. Our team is always trying to achieve our goal and it appears they accomplished that with you. I look forward to your return visit and wish you only the best with your health. Please let us know whenever we can... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2016

I spent 9 days at this property in March 2016 and, as an Australian traveler, have just returned to my 'USA base' after another 10 days at this property in June 2016. I was warmly welcomed back by the Manager and many other staff who remembered me from my previous sojourn there. On BOTH occasions the service was exceptional through... More 

Helpful?
2 Thank WendyMeynert
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for your amazing review and, while I am biased, I agree that everyone here works as a cohesive team with the same goal in mind.... to assist our guests in enjoying a wonderful experience while they are with us. We were very happy to see you return to us the second time and we look on you as... More 

Houston, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 15, 2016

First time at the comfort suites, this hotel surpassed my expectations. Excellent breakfast options, very clean, comfortable beds, lots of TV channel options and to top it off, very nice staff. The gentleman at the front desk greeted us with a huge smile and checked us in within seconds. Will surely come to this hotel next time

Helpful?
Thank waq712
York, Pennsylvania
1 review
5 of 5 stars Reviewed June 8, 2016

This is a great hotel... efficiently run and very clean- they get it! The hotel staff went above and beyond to help us with a work problem on a deadline! Thanks to them we were able to complete the job with great success!

Helpful?
Thank rjbray11
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for your glowing review. We appreciate the opportunity to serve our guests and try to do so with the utmost care and attention to their needs. I am happy to hear that the staff made your stay a pleasant experience. The old expression of treating others how you would like to be treated, still rings true today. It... More 

Angleton, Texas
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 1, 2016

This was a great hotel.The only drawback was a semi loud A/C. But it was plenty cold and the white noise was easy to get used to. The breakfast was perfect. Made to order omelettes, waffles, eggs, sausage, pastries etc. etc. Too numerous to mention. Staff was friendly. Unfortunately, because people don't know how to use a jaccuzi, they've had... More 

Helpful?
1 Thank Ricki D
Downingtown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 30, 2016

I chose this hotel due to the convenience of being close to where a family member lived. Very close to major highways to get where ever you needed to go. Free parking for my car, just needed to put a tag on my rear view mirror. Many restaurants,a gas station, and a walmart near by. I had booked two rooms... More 

Helpful?
Thank tomparr10
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

We thank you for your wonderful review. We all strive very hard to accomplish just this kind of stay for all of our guests. It's so nice to hear we hit the mark with your stay. I know what a nice stay at a hotel can do for your whole visit when you're away from home. So we as a... More 

Oregon
Level Contributor
86 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 24, 2016 via mobile

Seemingly just another mid range motel, but they get lots of things just right. Examples: in a place like Houston, the ac needs to be on before you get to your room. It was. The room was clean, and smelled like nothing. Not fresheners, not cleaning solutions, just like a clean room. The bathroom had decent uncluttered counter space. Desk... More 

Helpful?
Thank Yamhillbilly
1 review
5 of 5 stars Reviewed May 19, 2016

Very clean hotel!!! Enjoyed my stay here, and I really liked the staff. They were friendly and very welcoming. Plus, it had a great business room I used often. This place filled my needs, above and beyond my expectations. :)... LOVED IT!!!

Helpful?
Thank Kari K
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you so much for your review. We appreciate you taking the time out of your busy schedule and I am so pleased that everything met your expectations. It is always a pleasure to serve and on behalf of our entire team, we will continue to do our best to make our guest's stay our primary concern. Customer service is... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 8, 2016 via mobile

The hotel was very nice, staff was real friendly but some accommodations need attention. Hot tub was not working, umbrellas outside didn't work, shower pressure was low and although the said they would take care of it it didn't get done during our three days. Yes I would stay here again but I hope they get things working.

Helpful?
1 Thank leala2
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for bringing these issues to our attention. I will follow up with all departments to see why these issues were not corrected. My sincere apologies for the lack of follow through on our part. We will certainly strive to do better and set policy in place to ensure this does not happen again.. I hope that you will... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Comfort Suites Sugar Land

Address: 4820 Techniplex Dr, Stafford, TX 77477-3827
Location: United States > Texas > Stafford
Price Range: $82 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Sugar Land 2.5*
Number of rooms: 67
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Also Known As:
Comfort Hotel Stafford
Comfort Suites Stafford
Stafford Comfort Suites
Hotel Style:
#1 Best Value Hotel in Stafford
#2 Business Hotel in Stafford
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