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La Quinta Inn & Suites Houston Stafford Sugarland

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La Quinta Inn & Suites Houston Stafford Sugarland
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160 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Reviewed 2 weeks ago

I've not minded the stay but have been charged $1764.10 since 12/23/16 and it is now 1/2/17. Haven't gotten any response from anyone at the hotel and the front desk can't help me. I've attempted calling corporate and customer service with no luck, we're only staying here because they take dogs and don't charge you for them. Until we find...

Review collected in partnership with La Quinta
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Helpful?
Thank RickyBawby
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Mr. Bawby, Thanks for sharing your comments about your billing issue. I have spoken with you myself and my assistant has spoken with you several times over the past two weeks trying to get the credit card information and charges in question from you but have not received the information. Just this morning I finally spoke to your wife and...

Towson, United States
Reviewed 3 weeks ago

I have been a frequent visitor to this facility, mostly enjoyable, until this visit. Assigned room had a very strong "smelly feet" odor upon arrival. Moved to adjoining room - less odor but found very dirty toilet. Staff very responsive but quality was quite poor.

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Helpful?
Thank Richard T
PeterTexasNY, Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Mr. T. Thanks for speaking with me today. I appreciate the feedback regarding your most recent stay with us. I apologize for the odor and cleanliness issue that you experienced. We definitely should have caught these issues before you did. I shared your comments with our Housekeeping staff this morning to that ensure we pay closer attention to details. I...

Fair Oaks Ranch, United States
Reviewed December 6, 2016

Was given a room that was infested with roaches and when i went to complain another room was given and it also had roaches. But not as bad as the first room. The second room hand small roaches in the microwave. Worst La Quinta i have ever stayed in.

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Helpful?
Thank encarnaciong379
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Encanacion, Thank you for taking the time to share the feedback about your stay with us. I am very sorry for the inconvenience that you experienced with the roaches in your room. With the recent drastic change in temperature we saw a sudden increase in activity. We have the hotel treated every month. Due to the increased activity we are...

Santa Barbara, California
Reviewed December 3, 2016

La Quinta is perfect for us traveling with animals. Price is good, vets honored. Clean, non smoking rooms and staff is always helpful and friendly. Facilities are clean and places for animals to roam.

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Helpful?
Thank Faro P
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Faro, Thank you for sharing your positive comments about your stay with us ! That's what we like to hear ! Glad you enjoyed your stay. Please stay with us again on your next visit. Thanks, Peter C. General Manager

Henderson, United States
Reviewed November 27, 2016

The staff is excellent. However, I will never recommend this location. it lacks simple amenities and cleanliness. the location is great for restaurants. if it were to upgrade then it would become a good business selection.

Review collected in partnership with La Quinta
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Helpful?
Thank Erik S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Thank you for your compliments of the staff. We are happy that you were provided great service. However, we are sorry to learn of the issues you experienced with your room. Please note that this information has been passed on to our management staff. Rest assured we are doing everything we can to improve our hotel. We very much appreciate...

Plano, Texas
Reviewed November 27, 2016

Very nice hotel near highway, however back from highway to be quiet. Clean, nice selection for breakfast , including waffles. Staff was friendly. The hotel had recently installed new carpeting. All facilities were functional including the ice maker.

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Helpful?
Thank delpers
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Mr. Delpers, Thanks for the nice comments about the staff and the hotel ! I will gladly share them with our staff ! Hope to see you again soon. Thanks, Peter C. General Manager

Round Rock, Texas
Reviewed November 15, 2016

The lobby and rooms were clean. Our softball team had an early game and was not going to be able to make breakfast before it opened, but the overnight staff pulled out the breakfast early to accommodate our families before a long day. This was very much appreciated and I would like to thank the staff who was considerate enough...

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Helpful?
Thank Jennifer J
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Jennifer, It is good to hear that you had a nice stay with us! I hope that you come back soon! We would love to accommodate you guys for another tournament! Always glad to hear my Front Desk Staff making lasting impressions! Thanks, Peter C. General Manager

Las Vegas, Nevada
Reviewed November 1, 2016

Clean,more fresh towels for the asking,Near the church we were attending, Had a nice outdoor pool Too close to the place to smoke, Has a work out room and Internet connection. There were repairs being done in the hallway so the keep things nice Lovely breakfast bar

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Helpful?
Thank Pioduae
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Pioduae, It is good to hear that your had a nice stay with us ! I hope that you come back soon ! Thanks, Peter C. General Manager

Dallas, Texas
Reviewed October 17, 2016

The staff at la quinta are awesome. Check in and out is super fast and housekeeping is very good. Breakfast is good and the area is kept very clean. Pool area is large and very well maintained. Beds are super comfortable and room is very clean and updated.

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Helpful?
Thank Lina N
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Lina, I am glad to hear that you enjoyed your stay with us ! I hope that we see you again soon ! Thanks, Peter C. General Manager

point blank, United States
Reviewed October 1, 2016

My wife had surgery at the Oak Bend Surgical Hospital so I wanted to stay close. I was very happy that I chose LaQuinta and also that we chose Oak Bend. Both choices where in my opinion where well above average.

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Helpful?
1Thank James B
LaQuintaInnStafford, Front Office Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

James B. Glad you enjoyed your stay. I hope the surgery went well ! We hope to see you again soon ! Peter C. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The La Quinta Inn & Suites Stafford/Sugar Land is centrally located in Southwest Houston on Hwy 59 at S. Kirkwood. The hotel is within walking distance of several full service restaurants and bars and is located across the freeway from the Fountains Shopping Center and movie theatre. The hotel's amenities include a complimentary continental breakfast with fresh hot waffles, free high speed internet, a fitness center, business center and a beautiful outdoor pool. Nearby attractions include First Colony Mall, Constellation Field (home of the Sugar Land Skeeters), Sugar Land Town Center entertainment complex, the Stafford Centre, and several Sugar Land hospitals including St. Luke's, Memorial Hermann and Methodist. ... more   less 

Additional Information about La Quinta Inn & Suites Houston Stafford Sugarland

Address: 12727 Southwest Fwy, Stafford, TX 77477-3806
Location: United States > Texas > Stafford
Price Range: $70 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Houston Stafford Sugarland 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
La Quinta Inn Stafford/Sugarland Hotel Stafford
La Quinta Stafford
Stafford La Quinta
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites Houston Stafford Sugarland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Would suggest getting a room away from the elevator”
 of 5 bubbles Pioduae, Nov 1, 2016 | Read review
“All rooms i stayed in were very good”
 of 5 bubbles brucefan100469, Oct 17, 2016 | Read review
“try another hotel”
 of 5 bubbles rab0k, Jun 28, 2016 | Read review
“if your getting a room with two beds make sure to request queens. this hotel has both full and queen rooms”
 of 5 bubbles mikelf2005, Jul 27, 2015 | Read review
“Request room away from the freeway.”
 of 5 bubbles 818duaneg, Jul 11, 2014 | Read review
5 of 5
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