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La Quinta Inn & Suites Houston Stafford Sugarland

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La Quinta Inn & Suites Houston Stafford Sugarland
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166 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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Reviewed 1 week ago via mobile

My wife and I recently stayed here for two nights and were ready to stay an additional 5 however I had a very off putting experience which made me check out and find a new hotel. A gentleman from off the street entered the hotel lobby who was clearly still high from the night before and was allowed to loiter...

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Helpful?
Thank PriestOvMars
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Dear PriestOvMars, Thanks for taking the time to let me know about your security concerns during your stay. We do take precautions to make sure that only registered guests enter the hotel. The side and rear doors all require an active room key in order to enter 24 hours a day. The inner doors at the front entrance are locked...

ellicott city, md, United States
Reviewed 3 weeks ago

Very much enjoyed our one night stay at the Sugarland La Quinta on our way to South Padre Island. The staff was very welcoming, encouraging us to return a few minutes after check in for fresh made cookies. Upon request upgraded us to a room with refrigerator and microwave at check in. Room was plenty spacious, clean, with a comfortable...

Review collected in partnership with La Quinta
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Helpful?
Thank Mary M
Tulsa, United States
Reviewed 3 weeks ago

Good stay, easy to use UBER from this hotel. Options for dinner are close. safe walking at night. staff very personable. Able to meet my requested room location and selection. Quiet rooms. Good rewards program. Too cold to use the pool but the pool is a nice size and has seating around the pool.

Review collected in partnership with La Quinta
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Helpful?
Thank Alan M
TX
Reviewed 3 weeks ago

Very clean hotel. The A/C didn't get as cold as we prefer, but other than that, no issues with the room. The remote even worked! (I guess it had new batteries!) Breakfast had a good variety of choices. Parking was plentiful and the surrounding area seemed safe and secure. An IHOP is just in front of this location within walking...

Review collected in partnership with La Quinta
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Helpful?
Thank txtravelingfam
Reviewed 3 weeks ago

I have stayed at many La Quintas before and never experienced anything like this. I was staying for a week at this location for business purposes. Upon walking into the room I noticed it was a smaller room then I have ever stayed in before. When I walked into the bathroom I noticed the corners had paint peeling off and...

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Helpful?
Thank David D
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

David D., Thanks for sharing your comments regarding your recent stay with us. I apologize for the issues that you had with bugs and the cleanliness issues. This is definitely not the type of experience that we want our guests to have. These are issues that we should catch before our guests do. I shared all of your comments in...

Baton Rouge, United States
Reviewed 4 weeks ago

Stayed in many LaQuinta hotels because of discount I get through work. The main, yet biggest complaint I have regarding this one is that the drain in the bathtub was horrible. It did not drain whatsoever. You pretty much took in water for your entire shower. Gross.

Review collected in partnership with La Quinta
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Helpful?
Thank jennifercM9276NN
Reviewed January 2, 2017

I've not minded the stay but have been charged $1764.10 since 12/23/16 and it is now 1/2/17. Haven't gotten any response from anyone at the hotel and the front desk can't help me. I've attempted calling corporate and customer service with no luck, we're only staying here because they take dogs and don't charge you for them. Until we find...

Review collected in partnership with La Quinta
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Helpful?
Thank RickyBawby
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Mr. Bawby, Thanks for sharing your comments about your billing issue. I have spoken with you myself and my assistant has spoken with you several times over the past two weeks trying to get the credit card information and charges in question from you but have not received the information. Just this morning I finally spoke to your wife and...

Towson, United States
Reviewed December 28, 2016

I have been a frequent visitor to this facility, mostly enjoyable, until this visit. Assigned room had a very strong "smelly feet" odor upon arrival. Moved to adjoining room - less odor but found very dirty toilet. Staff very responsive but quality was quite poor.

Review collected in partnership with La Quinta
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Helpful?
Thank Richard T
PeterTexasNY, Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Mr. T. Thanks for speaking with me today. I appreciate the feedback regarding your most recent stay with us. I apologize for the odor and cleanliness issue that you experienced. We definitely should have caught these issues before you did. I shared your comments with our Housekeeping staff this morning to that ensure we pay closer attention to details. I...

Fair Oaks Ranch, United States
Reviewed December 6, 2016

Was given a room that was infested with roaches and when i went to complain another room was given and it also had roaches. But not as bad as the first room. The second room hand small roaches in the microwave. Worst La Quinta i have ever stayed in.

Review collected in partnership with La Quinta
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Helpful?
Thank encarnaciong379
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Encanacion, Thank you for taking the time to share the feedback about your stay with us. I am very sorry for the inconvenience that you experienced with the roaches in your room. With the recent drastic change in temperature we saw a sudden increase in activity. We have the hotel treated every month. Due to the increased activity we are...

Santa Barbara, California
Reviewed December 3, 2016

La Quinta is perfect for us traveling with animals. Price is good, vets honored. Clean, non smoking rooms and staff is always helpful and friendly. Facilities are clean and places for animals to roam.

Review collected in partnership with La Quinta
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Helpful?
Thank Faro P
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Faro, Thank you for sharing your positive comments about your stay with us ! That's what we like to hear ! Glad you enjoyed your stay. Please stay with us again on your next visit. Thanks, Peter C. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The La Quinta Inn & Suites Stafford/Sugar Land is centrally located in Southwest Houston on Hwy 59 at S. Kirkwood. The hotel is within walking distance of several full service restaurants and bars and is located across the freeway from the Fountains Shopping Center and movie theatre. The hotel's amenities include a complimentary continental breakfast with fresh hot waffles, free high speed internet, a fitness center, business center and a beautiful outdoor pool. Nearby attractions include First Colony Mall, Constellation Field (home of the Sugar Land Skeeters), Sugar Land Town Center entertainment complex, the Stafford Centre, and several Sugar Land hospitals including St. Luke's, Memorial Hermann and Methodist. ... more   less 

Additional Information about La Quinta Inn & Suites Houston Stafford Sugarland

Address: 12727 Southwest Fwy, Stafford, TX 77477
Location: United States > Texas > Stafford
Price Range: $73 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Houston Stafford Sugarland 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
La Quinta Inn Stafford/Sugarland Hotel Stafford
La Quinta Stafford
Stafford La Quinta
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites Houston Stafford Sugarland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Would suggest getting a room away from the elevator”
 of 5 bubbles Pioduae, Nov 1, 2016 | Read review
“All rooms i stayed in were very good”
 of 5 bubbles brucefan100469, Oct 17, 2016 | Read review
“try another hotel”
 of 5 bubbles rab0k, Jun 28, 2016 | Read review
“if your getting a room with two beds make sure to request queens. this hotel has both full and queen rooms”
 of 5 bubbles mikelf2005, Jul 27, 2015 | Read review
“Request room away from the freeway.”
 of 5 bubbles 818duaneg, Jul 11, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question