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Quality Suites

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55 Reviews from our TripAdvisor Community

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Showing 55: English reviews
1 of 5 stars Reviewed 1 week ago via mobile

Stayed at a Quality Suites in Sherman, TX July 15, 2016. Not so quality should be their name. The sheets on one of our beds had dried blood on them. Supposedly clean sheets. The maid didn't notice??!! And they acted irritated that we asked them to change the sheets. Really??? GROSS!!!! The hotel said they can't refund me and customer... More 

Helpful?
Thank Cynthia M
Dumas, Texas
Level Contributor
160 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We ended up here after a tremendous storm further north took down the electric poles to our other motel. After checking in, we were glad we were here. The rooms are very large, the beds, very nice and comfortable, the room immaculate. The next morning a very adequate breakfast was also available in the lobby. Will definitely be staying here... More 

Helpful?
Thank txbuddy
Tulsa
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room was nice. Spacious and clean. I had trouble with the TV and after much frustration I called the front desk. She came down and looked behind the TV for the beam light to Velcro back on the TV so the remote would work. Needed to print some things off for the event and had to go across to... More 

Helpful?
Thank Daphne J
Amarillo, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 21, 2016

Our room was spacious and clean. The bed was comfortable and the room very quiet. Housekeeping was genuine and friendly, front desk staff much better on the phone than face to face. They were great about our dog, tho- very reasonable cleaning fee, great area to walk close to the hotel. We will return to this hotel for the very... More 

Helpful?
Thank Newgater
Detroit, Michigan
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 20, 2016 via mobile

The young lady at the front desk wasn't overly friendly but after a long day in the car I guess we didn't need to be too chatty. The room was spacious and mostly clean; the air conditioner obviously had been dripping and the carpet under it was black. The red stain on the floor in another guests photo from 2013... More 

Helpful?
Thank Reinke516
Tom S, General Manager at Quality Suites, responded to this review

Thank you for choosing Quality Suites for your lodging needs in the Grayson County area. I apologize for the front desk representative not being more friendly. Usually, I receive compliments about the front desk staff. Thank you for the reminder about the carpet. The carpet cleaning vendor, who comes quarterly so that each room's carpet is professionally cleaned twice per... More 

Sandia, Texas
2 reviews
3 of 5 stars Reviewed January 1, 2016

The fan on the AC was noisy. To get the bonus points that are advertised you have to call an 800 number. I tried this sever times and they don't have my membership number and want my life's history to get the points. I finally decided that it wasn't worth the trouble.

Helpful?
Thank Walter J
Tom S, General Manager at Quality Suites, responded to this review

Thanks for staying with us, Walter. I apologize for the A/C unit being noisy. We are getting some new units soon. Hopefully, we can retire that one to the parts stock. You are correct about the Choice Privileges promotion. In order to get the bonus points, you must make the reservation at a qualifying rate via choicehotels.com or the toll-free... More 

Kaplan, Louisiana
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 21, 2015

Very nice hotel...the King room was very spacious and had all the amenities one would need for a stay. It is located in a good area with plenty of restaurant choices near by. The staff was courteous and very helpful. I would recommend this hotel to others traveling to the Sherman, TX area.

Helpful?
Thank Andrew P
Tom S, General Manager at Quality Suites, responded to this review

Thanks, Andrew, for your kind and complimentary remarks. You have reaffirmed what we strive to do each day. We look forward to serving you again, as we convert to the Quality Suites brand. More 

Mankato, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 20, 2015

Comfortable room that was clean enough. Our room could use a bit of maintenance. The shower head was pulled out of the wall, some tile was loose/missing and the toilet seat was almost coming off . Everything else was in order. The staff was great. They made sure we had everything we needed.

Helpful?
Thank Digipaul
Tom S, General Manager at Quality Suites, responded to this review

Thanks for choosing us for your lodging needs. I apologize for the room condition issues. We follow a preventative maintenance checklist, but the staff had not gotten to that room yet. Usually, the housekeeping staff notifies the maintenance man about the loose toilet seats, which is an easy fix, and other items. I apologize for that not happening in this... More 

Oklahoma
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed August 13, 2015

One of the nicest motels we’ve ever stayed at. We arrived late. I wish we could have spent more time there. The lady at the desk was very helpful and friendly. Our room was big and really comfortable. It had an extra room with a sofa, refrigerator, microwave, coffee maker and even a sink. There was a large flat screen... More 

Helpful?
Thank okiesooner09
Tom S, Manager at Quality Suites, responded to this review

Thanks for your complimentary review. You are right about the biscuits. Since we do not have a convection oven, I placed a little sign next to the biscuits, which shows our recommendation to microwave a biscuit for 15 seconds. We are remodeling the breakfast area soon by adding new counters and cabinets. Hopefully, we will be able to place the... More 

Benton
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 31, 2015

We were traveling by motorcycle on a trip out through the southwest part of the country and our first stop was in Sherman. I had wanted to stay at the La Quinta because restaurants were withing walking distance, but it was full due to graduations in the area, so we went to the Comfort Inn. We got a room and... More 

Helpful?
Thank swarren2
Tom S, Manager at Quality Suites, responded to this review

Thank you for your recent visit. I am pleased to read that your experience was satisfactory; although, we try to be better than that. If your Choice Privileges member number was entered in the guest information, you should receive the points for your visit. If not, please contact me. After almost 20 years as a Comfort Suites, the hotel will... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Suites

Address: 2900 Hwy 75 N, Sherman, TX 75090 (Formerly Comfort Suites)
Location: United States > Texas > Sherman
Price Range: $74 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Suites 2*
Number of rooms: 67
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Also Known As:
Comfort Hotel Sherman
Comfort Suites Sherman
Sherman Comfort Suites
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